Said It Here

Am I responsible for fixing plumbing work I didn't do?

Homeowners are often held accountable for plumbing repairs like broken drain pipes or unverified water heater installations even when they did not break or disconnect them. Without an invoice or proof of who did the work, customers feel uncomfortable fixing unfamiliar property lines or pipes, leaving them stuck with unexpected repair responsibilities.

Overview
People affected2 accounts across 2 forums
Workarounds found1 item attempted
Community agreement21 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    mandating photos of every completed job for company records
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In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Plumbing1 person · September 2026

“Customer is saying we installed it but can't produce an invoice showing we did.”source ↗

DescriptionParking66 · r/Plumbing · 21 upvotes
r/homeowners1 person · September 2026

“I'm a first time homeowner. I dont know how this works. I dont feel comfortable going into a neighbor's yard to fix the drain pipe or replace it, and i wasnt the one who broke/disconnected it.”source ↗

“Am I responsible for fixing this?”source ↗

Brilliant_Reply_317 · r/homeowners

Where this came up

People with this problem also raised