Said It Here

Am I responsible for fixing plumbing work I didn't do?

Homeowners are often held accountable for plumbing repairs like broken drain pipes or unverified water heater installations even when they did not break or disconnect them. Without an invoice or proof of who did the work, customers feel uncomfortable fixing unfamiliar property lines or pipes, leaving them stuck with unexpected repair responsibilities.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    mandating photos of every completed job for company records

In their words

Unedited, most upvoted first, each linked to the thread it came from.

Customer is saying we installed it but can't produce an invoice showing we did.source ↗

DescriptionParking66 · r/Plumbing · 21 upvotes

I'm a first time homeowner. I dont know how this works. I dont feel comfortable going into a neighbor's yard to fix the drain pipe or replace it, and i wasnt the one who broke/disconnected it.source ↗

Am I responsible for fixing this?source ↗

Brilliant_Reply_317 · r/homeowners

Where this came up

People with this problem also raised