Said It Here

Why is my heat pump always running on emergency heat in the winter?

Heat pumps frequently switch to expensive auxiliary or emergency heat during cold months, causing winter electricity bills to skyrocket to $600 or even $950. This forces homeowners to keep their thermostats as low as 65 degrees while still dealing with freezing temperatures and unaffordable power costs.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Setting the thermostat lower and wearing warmer clothes indoors
  2. 2
    Manually configuring temperature lockouts or adjusting thermostat settings
  3. 3
    Considering connecting downstairs HVAC ducts to the upstairs or replacing components with a gas furnace
  4. 4
    checking equipment model numbers and configurations
  5. 5
    inspecting heat strips to see if they are functioning correctly

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/hvacadvice2 people · September 2026

“The heat pump which is only supposed to heat the top floor, goes into “emergency heat” mode for basically the entire winter (low avg 32-35 F for Dec-Mar). The bills are outrageously high ($600 just for electric).”source ↗

“We already have the whole house set to 65 in the winter (and we all are cold all winter long).”source ↗

thebrite1 · r/hvacadvice · 5 upvotes

“In winter, if we have a cold snap and it runs 80% of the time on heat though, bills are way higher…like $950.”source ↗

HalowedBeThyUsername · r/hvacadvice · 1 upvotes

Where this came up

People with this problem also raised