Why is only my home page getting a 504 error?
A 504 gateway timeout occurs when a request times out after two to three minutes, causing the main landing and home page to fail while all other pages load normally. This stops you from viewing your primary page and leaves you unable to access or restore it.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Check related settings in NetSuite or OpenAI
- 2Create a NetSuite support ticket
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I can see all other pages except the main landing & home page. It is getting a 504 error. Can someone say why is that and how can I get it back.?”source ↗
“We are currently getting "HTTP 504 MCP Request timed out" message after 2-3 mins already.”source ↗
Where this came up
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