How to find reliable contractors who actually show up
Contractors frequently fail to appear on scheduled dates, communicate delays, or return to finish half-completed projects after receiving deposits. This unreliability leaves homeowners stranded with unfinished work and unable to secure dependable help for future repairs.
What the numbers show
Counted from the threads quoted below. How we count
- People have been saying this in most months since March 2026.
- This comes up 12.8× more often in r/homeowners than across the site as a whole.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Doing household work oneselfDid this help you?
- 2Finding alternative contractors after being ghostedDid this help you?
- 3Waiting around all day for scheduled appointmentsDid this help you?
- 4Getting 3 to 5 quotes on every projectDid this help you?
- 5Doing extensive independent research and watching contractors closely while they workDid this help you?
- 6Asking material supply shops for recommendationsDid this help you?
- 7Checking county circuit court records to see if a company has been suedDid this help you?
- 8calling alternative local service providers until someone answersDid this help you?
- 9driving to the contractor's physical locationDid this help you?
- 10repeatedly calling and hassling contractors to get answers or quotesDid this help you?
- 11hiring independent or small business contractors through personal recommendationsDid this help you?
- 12always asking for a paper trail, written contracts, and bills of saleDid this help you?
- 13refusing to pay cash and demanding legitimate permitsDid this help you?
- 14screening contractors to ensure they haven't been bought out by private equity firmsDid this help you?
- 15Refusing to accept the contract without clarificationDid this help you?
- 16Asking contractors to separate product warranty from workmanship warrantyDid this help you?
- 17Requesting written explanations of what is covered if a leak developsDid this help you?
- 18Asking how contractors protect the roof during open-ridge weather eventsDid this help you?
- 19Getting multiple quotesDid this help you?
- 20Rejecting door-to-door offers claiming leftover asphaltDid this help you?
- 21Doing homework to find independent or specific technicians willing to install customer-sourced equipmentDid this help you?
- 22Getting multiple quotes to find someone at the right priceDid this help you?
- 23Buying the equipment and installation directly as a complete package from a contractorDid this help you?
- 24Searching local forums or social media for contractor recommendationsDid this help you?
- 25Using an honest and fairly priced handyman who lacks specific heating system experienceDid this help you?
- 26Trying to learn technical terms and repair strategies independently to spot inflated pricingDid this help you?
- 27Looking for contractors with established websites instead of relying on Facebook or Craigslist ads.Did this help you?
- 28searching for personal recommendations from othersDid this help you?
- 29Getting multiple quotes from established companies before agreeing to workDid this help you?
- 30Refusing to hire random door-to-door solicitorsDid this help you?
- 31Doing the maintenance work DIY insteadDid this help you?
- 32Calling local independent carpenters instead of specialized foundation repair companiesDid this help you?
- 33Getting multiple quotes to compare pricesDid this help you?
- 34Snipping the cables or trying to figure out if they are activeDid this help you?
- 35guessing whether to contact a structural engineer, general contractor, or carpenterDid this help you?
- 36asking online communities for guidance to avoid wasting moneyDid this help you?
- 37Troubleshooting and fixing the issue independently using YouTube tutorials and a multimeterDid this help you?
- 38Contacting multiple other companies or casting a wider netDid this help you?
- 39Waiting until peak cooling season passes or addressing emergency situations firstDid this help you?
- 40getting multiple quotes from different contractorsDid this help you?
- 41Working with a retired HVAC person for initial installation and chargingDid this help you?
- 42Paying out of pocket for independent diagnostics while losing warranty coverageDid this help you?
- 43Taking estimates and questions to local groupsDid this help you?
- 44Comparing manufacturer vs workmanship warranties and underlying materialsDid this help you?
- 45Doing online researchDid this help you?
- 46Asking family members such as dads and fathers-in-lawDid this help you?
- 47Leaving things as they are and hoping the roof weathers upcoming stormsDid this help you?
- 48Continuing to search for a smaller contractor who offers repairs as a serviceDid this help you?
- 49Shelling out money for a complete new roof installationDid this help you?
- 50DIY the installationDid this help you?
- 51Using temporary patches like roof tarDid this help you?
- 52Getting estimates from different roofing companiesDid this help you?
- 53Calling local landscape supply yards to see if they have pre-cut slabs ready to goDid this help you?
- 54Contacting a stone masonDid this help you?
- 55Asking experienced homeowners for insightDid this help you?
- 56Reading contractor reviewsDid this help you?
- 57Comparing multiple quotes to understand average down payments and termsDid this help you?
- 58Agreeing to let the contractor fix one small item on the list first to allow them to inspect the wiring and provide a quote for the rest of the workDid this help you?
- 59Getting multiple quotes from other companiesDid this help you?
- 60Searching for specialized sheet metal shops or union contractorsDid this help you?
- 61Accepting flex duct or a hybrid system with metal trunks and flex branchesDid this help you?
- 62Fixing things themselves when possibleDid this help you?
- 63Relying exclusively on word-of-mouth referrals from friends, neighbors, or local supply contactsDid this help you?
- 64Using franchise companies that guarantee attendanceDid this help you?
- 65trying to fix the roof installation yourself as a DIY projectDid this help you?
- 66using spray foam and sealant to bridge gaps instead of getting professional repairsDid this help you?
- 67Attempting a DIY repair using a rust inhibitor, concrete epoxy, and structural repair patch.Did this help you?
- 68Keeping slower workers on for smaller, non-urgent issues or scheduled unit turnsDid this help you?
- 69Hiring external handyman businesses at a higher cost for part-time volumeDid this help you?
- 70Scheduling major renovations and projects out in advanceDid this help you?
- 71Doing small self-leveling pours independentlyDid this help you?
- 72Emptying the house out to have work done all at once instead of room by roomDid this help you?
- 73Getting recommendations through word-of-mouth from friends and neighborsDid this help you?
- 74Checking local Facebook pages and neighborhood recommendationsDid this help you?
- 75Looking for contractor signs in neighborhood yards and asking homeowners about their experienceDid this help you?
- 76Learning how to do the repairs yourself using online resourcesDid this help you?
- 77Asking neighbors, builders, or general contractors for recommendationsDid this help you?
- 78Looking for companies with modest vehicle signs rather than expensive custom wrapsDid this help you?
- 79Checking 1-star reviews instead of relying purely on high overall ratingsDid this help you?
- 80Calling a local plumberDid this help you?
- 81Filing a claim with a home warranty companyDid this help you?
- 82Contacting the original retailer or installerDid this help you?
- 83inspecting the attic independentlyDid this help you?
- 84asking for advice onlineDid this help you?
- 85Calling down the list of companies on Google until finding one that does repairsDid this help you?
- 86Searching for older local tradesmen or companies that do not market themselves as insurance specialistsDid this help you?
- 87Asking friends and acquaintances for personal references and recommendationsDid this help you?
- 88Contacting multiple companies to compare quotes despite sub-contracting practicesDid this help you?
- 89Getting multiple quotes from local independent window contractorsDid this help you?
- 90Searching local city subreddits, Nextdoor, and asking neighbors for recommendationsDid this help you?
- 91Comparing U-Factor and SHGC ratings to evaluate quality rather than relying on brand namesDid this help you?
- 92Looking to hire local technicians while specifically trying to avoid sales-driven companies offering cheap diagnostic specials.Did this help you?
- 93guessing and calling a handymanDid this help you?
- 94Ignoring minor oil canning and aesthetic flawsDid this help you?
- 95Debating potential causes like wood expansion, contraction, or improper fastener placementDid this help you?
- 96Getting at least three different quotes to compare.Did this help you?
- 97Withholding payment until the job is completely finished for smaller projects.Did this help you?
- 98Ignoring the low bid and continuing to look for an established professional.Did this help you?
- 99Getting multiple quotes and comparing the exact work and materials specified.Did this help you?
- 100Asking friends, neighbors, and trusted people for recommendations.Did this help you?
- 101Avoiding companies with heavy TV advertising or obvious high overhead.Did this help you?
- 102Confirming upfront that the contractor will pull all necessary permits.Did this help you?
- 103Filing a complaint at the store's pro desk to force a remedy or withholding further payment until corrected.Did this help you?
- 104Hiring an independent home inspector to write a report documenting the poor craftsmanship to use as leverage.Did this help you?
- 105Canceling the service, demanding a discount, buying the tools, and completing the installation as a DIY project.Did this help you?
- 106Hiring independent, specialized finish carpenters or professionals directly for a fraction of the cost.Did this help you?
- 107Doing extensive personal research to determine the correct materials and fastening methods.Did this help you?
- 108Trying to hire a more specialized professional just for the structural prep portion of the project.Did this help you?
- 109Leaving a 1-star Google review to force corporate-owned businesses to fix their mistakes.Did this help you?
- 110Having a knowledgeable family member sit in on consultations to prevent being ripped off.Did this help you?
- 111Hiring independent, cash-only immigrant crews instead of established corporate brands.Did this help you?
- 112Spending significant time researching and vetting small, independent businesses to avoid private equity-owned brands.Did this help you?
- 113Sorting Google reviews by lowest rating to look for patterns of specific issuesDid this help you?
- 114Asking for recommendations in local Facebook groups rather than NextdoorDid this help you?
- 115Getting referrals from trusted professionals like structural engineers who see the aftermath of bad workDid this help you?
- 116Sending a detailed email requesting license numbers, insurance certificates, lien waivers, and detailed material outlines.Did this help you?
- 117Requesting payment structures based on completed phases rather than large upfront deposits.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“our realtors inspector failed to find that every toliet and shower was leaking in our home.”source ↗
“hired a guy with plenty of 5* reviews to stain our staircase. horrid.”source ↗
“they used a god damn chainsaw to saw off the posts an inch from the ground.”source ↗
“Try being a blonde, petite female and navigating the world of contractors. They treat you like you are fkn stupid and it's infuriating and you have to watch them closely.”source ↗
“The problem is all the guys who say they'll show up and never do. Or the guys who finish half the job and never come back.”source ↗
“I agreed to waiting a month for metal fencing and paid $3200 deposit with a set date given to me of 4/7. That day came and went with no contact from the contractor.”source ↗
“It’s all so gross and annoying. I have to become an expert in everything I buy now to avoid being massively ripped off.”source ↗
“I'm currently just trying to find a reliable handyman and its so annoying. They do one job, insist I take their number for future projects, when ghost when I try to hire them again.”source ↗
“Renewal by Anderson is crazy overpriced. Who SHOULD I get quotes from?”source ↗
“I made the mistake of using a couple of these PE owned companies. However I did find a convenient solution when they fucked up and wouldn't own their mistake. Turns out these PE owned places really protect their google reviews. Complaining there with a 1 star review got my issue resolved in about 30 minutes.”source ↗
“Yeah this sucks. I have to be there for any member of my family to buy tech. Dad has to be there if someone is gonna buy a car. Nurse Grandma has to be involved if it’s health/hospital. Home repairs you gotta have mom come to the consultation. Everyone is trying to rip us off all the time.”source ↗
“I just worked an overnight and still hauled my ass out of bed to meet a contractor at 8am to go over an issue they created.”source ↗
“Now it’s an hour later and he responds to my text that he’s just waiting for a guy at another job site and then he’ll head over to my place.”source ↗
“And then last week another handyman who we had set up a job, had cash in hand to pay, just never showed up.”source ↗
“No calls, no texts, no answers to my messages- I thought the guy might have got in a car accident or something.”source ↗
“My main question is what kind of establishment / craftsperson should I approach to either purchase the stone or to have it made?”source ↗
“There is an HVAC company in my hometown that was highly recommended for years. I used them for two HVAC units, maintenance, etc. They were great. This year, I was confused as to why the quality of the service had degraded so much. They wouldn't return calls, the answering staff, who used to be very competent, couldn't answer basic questions, etc. It made selling my home a nightmare. This all happened on the home stretch and I nearly had to shell out money to my buyers to compensate them for being unable to get the paperwork they needed.”source ↗
“Same. We've been using the same plumber to service our steam boiler since we moved into our house in 2019. Tried to setup our annual checkup this October and they'd been bought or something and the receptionists were now off-shore and kept rescheduling our appointment the day the tech was supposed to show up. We decided to drop them and called the different plumbing company that did our main sewer line replacement a couple years ago... And it's now owned by that 1st company. 🥴 It's like pulling teeth now to find good, competent people who will show up on time and do good work for a fair price.”source ↗
“One company (20+ years in the area, very well reviewed) said they wouldn't come out unless they were coming out to fix #4, and then they could quote the rest.”source ↗
“What do I need at ask / know before hiring someone to replace asphalt driveway?”source ↗
“out of 8 people i called to replace my step, only 2 showed up for quotes, and i got ghosted by every single one of them.”source ↗
“my neighbor went with Renewal by Andersen for replacement vinyl and paid something like $3000/window, I used a local company for replacement vinyl made by another local company and paid $530/window... Are his windows nice/better than mine? Maybe? Are they ~$2500/window nicer/better? Certainly not.”source ↗
“Pella's hit or miss but local window shops usually beat the big names on price and install quality.”source ↗
“Who do I even call to get this fixed? Handyman?”source ↗
“I'm just trying to help my parents and get the roof replaced and I want really good work done but I'm worried with a lot of these sketchy roofing company's.”source ↗
“The day comes and he doesn't show. When I call him he claims has no idea who I am, but can send someone over right away.”source ↗
“The problem is I was quoted a price and I wasn't told it was a cash price and then when they showed up they told me 'oh they can't do that price unless it's cash'. And then told me that they can't do a legitimate job with cash payment.”source ↗
“I hate the trope of contractors "forgetting" about you, showing up hours late, and pretending they're doing you some huge favor by showing up and doing work for the price they gave you.”source ↗
“I had a lawn guy come over in the fall to give me a quote. Didn’t hear from him so I texted last week. Sorry, he has a new phone, & doesn’t know who I am.”source ↗
“I swear, I’ve been calling around trying to find a window company and a roofer (i have since finally found one) and all i get are these customer service reps that send out a salesman that wants to sit down and take up 2 hours of your time giving a sales pitch about all these different speciality products.”source ↗
“I’m tired of the bullshit scripts about company values, 5 star reviews, here’s this PowerPoint on my IPad, sign a contract today and you get 30% off.”source ↗
“It’s not been easy finding an installer, I’m guessing bc it’s a small job. Lots of unreturned calls..”source ↗
“We are having our roof replaced, and wondering how the whole process works once you decide on a company to do the work.”source ↗
“Do we sign the contract and give a small down payment to get things started? The contractor mentioned giving a small chunk ($4,000) we received from insurance to start, but that seems like a large down payment? I’m pretty ignorant to the whole process, so hoping someone with more experience could give me some insight.”source ↗
“I am not sure who else to call to get quotes. I don't like dealing with these foundation repair companies that sound like they try to scare you into spending thousands of dollars”source ↗
“I'm not gonna lie, I worry that this "repair" will actually end up causing problems that were not there to begin with.”source ↗
“Not sure which type of professional to hire for a brick foundation. thanks”source ↗
“He gave me an estimate but it's very low.”source ↗
“There are also only a handful of reviews and they aren't recent.”source ↗
“Should I look elsewhere?”source ↗
“I have a sliding glass patio door that is sagging down approx. 5/16" in the center compared to the sides. It's sagging enough that one of the glass panels cracked into a million pieces the other day.”source ↗
“If you were in this situation, who would be your first point of contact? A structural engineer, a general contractor, or just a carpenter? Maybe I can save a bit of money if I pick the correct starting point here...”source ↗
“i'm about to get some quotes for my garage on some concrete repair. 1 Car, I only want the small area where my garage door touches the concrete to be fixed to create a perfect seal not my entire garage. I know concrete is expensive is this going to be a lot higher than I'm expecting???”source ↗
“I used a combination of online research and asking other homeowners such as my dad and father in law”source ↗
“I had three roofers look at the my roof and they all said that there are already two layers on there, and no one wants to do repairs, they all just want to replace the whole thing.”source ↗
“Its honestly getting extremely difficult to find anyone. Especially as time goes on. 100 guys retire and only 1 person enters the blue collar work force.”source ↗
“Unfortunately the best way is to do it yourself. Learn enough online and save a ton. Tough to discern real handymen from salesmen”source ↗
“I had a burst pipe and had to shut off my main. Called the number on the sticker and they couldn't dispatch anyone for a week.”source ↗
“Local oil/gas company had tags on everything. I had a bonafide situation happen the first winter where the boiler just died and I could not fix it. Was getting dangerously cold later that week so I gave them a call. Lady took my number and said they'd call back. They didn't.”source ↗
“A week went by and I didn’t see anything. I forgot what company even came. I searched my text to find a name or email and idk I didn’t even bother.”source ↗
“I've had guys come out to site spend 2 hours doing measurements ect then not giving an estimate.”source ↗
“What do I do? I’ve already contacted Lowe’s and their representatives and have paper trail for reference. They’re reviewing my photos and I’m waiting to hear back. They supposedly will send out a QA inspector if deemed necessary. This is an $11k job!!”source ↗
“I start noticing big gouges and tears in my subfloor and I document everything taking pictures and reaching out to the Lowe’s representative, which ends up ghosting me”source ↗
“We bought the tile and materials and threw it on our new Lowe’s credit card and went through Lowe’s for the install. 3 fat rednecks in a mini van rolled up an hour late, came inside and ripped everything out of the bathroom in like 45ish min. That’s when they came and got me. “Sir, we need to show you something”.”source ↗
“He asks me for $400 for the tear out before they leave. I went ape shit on them. They left. At this point, my wife is sobbing in the living room (first big problem with the house)”source ↗
“My wife wanted to replace a door once and I went to Home Depot and sat her down with the door guy. I told him already that we were there to simply inform my wife of what the cost would be like if we chose a “professional” to get the job done. They quoted us almost $2500.”source ↗
“I am looking at redoing the floors in my ~950sqft slab on grade house. The slab is old, and wasn't done particularly well to begin with, so I want to pull the current flooring, level everything, and replace with nicer flooring material.”source ↗
“I'd like to just find a contractor to do it so I don't have to mess with that step, potentially mess it up, etc.”source ↗
“Do I just ask around with local flooring contractors? Is this a more specialized job that they would sub out anyways? Do I need a cement guy to do this?”source ↗
“General flooring contractors are not willing to take the time to install in the way that APA guidelines and the management suggests..”source ↗
“The contractors I talked to always wanted to go with the cheap route: 7/16 OSB attached with minimal to no adhesive and staples.”source ↗
“I have been researching about flooring for the past whole month now and I am very conflicted with the information I am hearing from so many resources”source ↗
“I’m terribly anxious I made a bad decision. Did I get screwed?”source ↗
“I was really uncomfortable with it, so I said $1,200 not knowing any better and he agreed to it.”source ↗
“Your story mimics mine from a few weeks ago almost exactly. Same product, knock on the door, same story on two coats. Frankly, I think it was a bit scammy and overpriced.”source ↗
“I heard a sound and it looks like the support of some cables that were attached to the house bent down or came unattached?”source ↗
“I’ve reached out to a few concrete companies to fix an issue in my home. So far none have been willing to help.”source ↗
“I'm not sure who I should contact regarding this...any advice would be appreciated!”source ↗
“Anyone else find it SO difficult to find good maintenance people? I’m new to this and have inherited about 25 units.”source ↗
“took me like 4 tries before i landed someone who'd actually show up when they said they would.”source ↗
“One thing I struggled with as a supervisor was finding a contractor to replace myself for projects I didn't have time to do”source ↗
“it's been so hard ever since then to find good people that are reliable!”source ↗
“Hey everyone just asking if it is normal for companies to refuse to use metal duct and only want to use R8 flex duct.”source ↗
“I mentioned to a company that is quoting me I want hard duct on my new install and he straight up said we won’t do that we only use flex duct”source ↗
“I've had the same problem with maintenance on my dad's house. Offer to give people fat piles of cash to get projects done. Either don't want the work or no call no show.”source ↗
“As I seek out contractors to come over, what kinds of things should indicate that they are definitely the wrong people to be working with?”source ↗
“That’s fine I’m willing to pay, that’s why I told him that’s what I wanted. It kinda put me off to this company.”source ↗
“It might be better to just invest the money in a new system rather than investing too much in that one.”source ↗
“Mainly I want to find an actual tech and not a sales rep. Happy to pay the standard hourly rate and not a $29 service special.”source ↗
“Most companies won’t install customer purchased equipment. Most will not guarantee the equipment if it’s purchased by you or warranty it either.”source ↗
“Established business’s will not install equipment they didn’t buy..”source ↗
“I look at companies near me and everyone has 5 star reviews on Google. Not believable to me.”source ↗
“No HVAC company here will touch it because they didn't install it, but I did get one of them to at least diagnose it.”source ↗
“I think I'm screwed out of the money for the condenser because of the warranty/installer issue”source ↗
“My heat pump is not defrosting in the winter. I filled out the form for a highly recommended local company, no response. I schedule a guy to come out days in advance, he no call no shows.”source ↗
“Water started leaking from the cold water line on my heater. Do I call home warranty, water heater company ?(Lowe’s installed about 2-3 yrs ago).”source ↗
“I wouldn't hire anyone who talks like this about his work. It's bullshit.”source ↗
“Hello do you know a decent contractor that can replace Poly B in Quebec ?”source ↗
“I'm considering replacing mine because the system is 30 plus years old.”source ↗
“So I had this boiler installed by a guy I found out later was trying to scam me”source ↗
“Since plumbing is not my forte and want to hire a professional id like to understand terms or strategies to fix it so that when they try to add extra fluff to make the job sound harder than it is I don’t get screwed over with pricing.”source ↗
“I wouldn't hire anybody that doesn't have a website. If they're just like advertising on Facebook or craigslist, yeah fuck that. You're too lazy to run a website, you're too lazy for my business.”source ↗
“Who do I bring in to identify/implement the proper fix for this?”source ↗
“The soffit in this area has been redone once, I want to figure out what the underlying issues are here so we can be 100% done.”source ↗
“half the battle is getting them to even show up for a quote.”source ↗
“i have two quotes so far. one for 37k (roofing company that runs ads), 2nd for $17,200 that includes new gutters.”source ↗
“My fear is that the ridge vent or the patching will leak, and I will be SOL.”source ↗
“I am also worried about popup storms occurring while the ridge is open.”source ↗
“When it comes to the rpatching the box and gable vents, adding baffles and insulation instal, there is no Workmanship Warranty. Their warranty also specifically does not cover water damage caused by them for any reason.”source ↗
“Lowest one was heritage builders but their reviews are mixed which makes me think if that low quote has a catch.”source ↗
“Problem is trusting the contractor enough for the workmanship warranty. How well will they honor it in case of something goes wrong.”source ↗
“Can’t trust Google reviews as almost every single roofer is apparently 5 star rated.”source ↗
“I get all kinds of estimates and answers, but no one will tell me what materials they are going to use.”source ↗
“I've had over 4 people that do roofing come out and look at that pool casita asking them to match the other building's flashing and not one of them said it was upside down.”source ↗
“So even if you get a metal guy out, 10 to 1 its a salesman.”source ↗
“And that sums up why its so hard to get a good roofer out”source ↗
“So far I had two roof companies in my area tell me they don't do repairs.”source ↗
“It's definitely been a bit of a shock to me that they don't do repairs.”source ↗
“I think it’s wild the increasing amount of roofing companies who claim to not do repairs.”source ↗
“Looking for recommendations for slate roofing contractors that will do work near Syracuse New York. having a hard time finding any.”source ↗
“ironcially, the 37k quote i got, didn't include the permit.”source ↗
Where this came up
People with this problem also raised
- 7How to find and hire reliable contractors after property damage
- 2Will an HVAC contractor install equipment I bought myself?
- 3How to tell if unlicensed electrical work is dangerous
- 57How do I know if I can DIY a repair or need a pro?
- 2Why is it so hard to get contractor quotes?
- 5How to find plumbers who repair equipment instead of replacing it