Why does my brand new AC not cool as well as the old one?

“So I have two mini split units, senville brand both 12,000 btu. It’s 95 degrees right now and my house is 85 degrees upstairs and 80 degrees downstairs. I genuinely don’t know what to do.”source ↗

“For context-I live in Houston area, so it’s hot and very humid 6+ months out of the year. So; back in April my AC was set at 70 degrees but wouldn’t get below 78/80 degrees all hours of the day and humidity in our house was reaching almost 70%.”source ↗

“At this point we’ve spent upwards of $9K on our AC system and it is set at 70 degrees and can’t get below 75 degrees—>even overnight when it’s 77 degrees OUTSIDE. And our humidity is still high as well….completely at a loss of what else it could be and just looking for suggestions on what to do”source ↗

“The new system does blow a little cool air, but doesn’t cool the house at all on a sunny day.”source ↗

“This system is the same or worse than what I had previously. Obviously, I am $45k poorer and still hot.”source ↗

“Are they required to make it work if their bid or their work was wrong?”source ↗

“I got 2 new Carrier Infinity units last week and so far I've been underwhelmed.”source ↗

“We also now have a room that is significantly warmer upstairs than before.”source ↗

“yesterday it suddenly stopped cooling properly and the airflow from the vents became weak.”source ↗

“After running in COOL for about 15 minutes, it’s still barely cooling.”source ↗

“So I’m only getting about a 3.2°F temperature drop.”source ↗

“The unit fails to cool and is about 6°-8°F high of set temperature.”source ↗

“The unit runs near constantly but fails to ever reach set temperatures until later at night when the outside temperature cools off.”source ↗

“I noticed now, approx 4 hours later, that it’s blowing about 65 at that same vent and it’s 76 in here.”source ↗

“after spending so much $ I have some anxiety about it.”source ↗

“We are having issues with the ac not cooling our apartment.”source ↗

“Its been on for hours but its gone from 75 to 77”source ↗

“the next day my wife said she felt the new system didn’t cool as well as our 15 year old carrier did.”source ↗

“So I’m left now trying to figure out what’s going on and hoping we didn’t make a mistake going with the installer and unit we went with.”source ↗

“Reaching desired temp for the house. Which our old units could do. One room warmer than it was on the old units.”source ↗

“its not blowing cool air.”source ↗

“The installer is stumped, the company i bought it from is refusing to offer any help”source ↗

“Im at my wits end here. Ive been struggling with these companies since August 11th.”source ↗

“for whatever reason it doesn’t seem to be doing a good job at keeping my little shed cold.”source ↗

“After being on for about a half hour, the room read 77 while the air coming from the unit measured 66.”source ↗

“There is a very small leak coming from my door too which i do plan to seal up but could that make a major difference?”source ↗

“That 18-19F split just tells you it’s cooling right now. It doesn’t really prove the setup is correct.”source ↗

“The R22 only - label on a 1996 coil paired with an R410A condenser would definitely make me question what was actually done back then.”source ↗

“And yeah, if the condenser says 40A max and it’s actually on a 50A breaker, I’d get that looked at too.”source ↗

“Fast forward to September 29, the blower is blowing, I can hear it blowing strong, I changed the filter, but its not cooling smh.”source ↗

“What could it be now???”source ↗

“It worked perfectly and blew cold air for about 2 hours, but then it suddenly started blowing room-temperature air.”source ↗

“The outdoor fan is running, but the compressor doesn’t seem to be running.”source ↗

“The outdoor unit came back on after a short delay, but it still isn’t cooling.”source ↗

“Charge me 60 bucks to say my unit is at capacity and running fine”source ↗

“Got a new unit installed - day of install the condo is still hot. I called the company and they said the temp which was showing 74 at the time then that’s the temp.”source ↗

“The new unit won’t go below 60 - the sales guy said 65-60 is ideal humidity, but when the tech came earlier in the day he said it was hot too.”source ↗

“Literally in tears bc the old unit was so nice and just dropped 11k on this and customer service is terrible.”source ↗

“I used to wear a sweater in the house at 74, it’s mildly hot and uncomfortable rn. I feel cool air but I’ll give it more time I guess - what do I do if nothing changes the sales guy is being quit hard, but the tech told me it’s hot.”source ↗

“It is. Kinda. Its not nearly as cold as it was.”source ↗

“My wife replaced the hvac filter inside i think a week ago?? and lately the house has not been cooling down.”source ↗

“Today it got up to 80 in the house.”source ↗

“The A/C is running but its just hot and idk what to do because its confusing.”source ↗

“Then it all went bad, BOTH mini splits stopped throwing cold air and both rooms became so so hot. I am so confused on what happened... he comes back tomorrow later in the day. which sucks bc i've spent all week dealing with this project. please help.”source ↗

“We also noticed that the humidity level inside the house was much higher than with the older system we were replacing.”source ↗

“We continue to sit at 67% humidity with the temp set at 73 degrees”source ↗