Said It Here

How to set up customer payment plans without risking non-payment

Offering terms like net 30 means shipping expensive goods and waiting a month to see if the buyer actually pays. Vetting buyers is difficult because standard trade references are often faked by friends or relatives. As a result, businesses are forced to either accept the risk of losing money on first orders or stop offering payment plans altogether.

What the numbers show

Counted from the threads quoted below. How we count

  • This comes up 166.9× more often in r/ecommerce than across the site as a whole.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Searching for third-party financing partner companies
  2. 2
    Requiring 100% upfront payment for the first two orders.
  3. 3
    Asking for a 50% deposit if the total order size is large enough to scare off full upfront payment.
  4. 4
    Gradually extending terms to net 15, then net 30, only after multiple on-time payments.
  5. 5
    Adding a 1.5% monthly late fee for any net 30 terms.

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/ecommerce3 people · October 2026

“trade references sound good in theory. in practice half of them are the buyer's cousin.”source ↗

dmdbGroup · r/ecommerce · 6 upvotes

“And I stopped doing net 30.”source ↗

substandardpoodle · r/ecommerce · 1 upvotes

“on a first order it means shipping the goods and waiting a month to find out if you get paid.”source ↗

weareuncapped · r/ecommerce
r/smallbusiness1 person · October 2026

“So, I’m trying to set up a HVAC business and well HVAC is not cheap lol Not many ppl will have that amount cash in hand. So my question is, how could I set up a payment plan for someone w/o risking them not paying me?”source ↗

Jean-Luis · r/smallbusiness · 6 upvotes

Where this came up

People with this problem also raised