How to set up customer payment plans without risking non-payment
Offering terms like net 30 means shipping expensive goods and waiting a month to see if the buyer actually pays. Vetting buyers is difficult because standard trade references are often faked by friends or relatives. As a result, businesses are forced to either accept the risk of losing money on first orders or stop offering payment plans altogether.
What the numbers show
Counted from the threads quoted below. How we count
- This comes up 166.9× more often in r/ecommerce than across the site as a whole.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Searching for third-party financing partner companies
- 2Requiring 100% upfront payment for the first two orders.
- 3Asking for a 50% deposit if the total order size is large enough to scare off full upfront payment.
- 4Gradually extending terms to net 15, then net 30, only after multiple on-time payments.
- 5Adding a 1.5% monthly late fee for any net 30 terms.
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“trade references sound good in theory. in practice half of them are the buyer's cousin.”source ↗
“And I stopped doing net 30.”source ↗
“on a first order it means shipping the goods and waiting a month to find out if you get paid.”source ↗
“So, I’m trying to set up a HVAC business and well HVAC is not cheap lol Not many ppl will have that amount cash in hand. So my question is, how could I set up a payment plan for someone w/o risking them not paying me?”source ↗
Where this came up
People with this problem also raised
- 8How to set up automated payment processing for a small business
- 2Is it safer to use PayPal or a credit card on unfamiliar websites?
- 2How can I pay overseas suppliers securely without losing trade protection?
- 9How to collect remaining preorder balances without chasing customers
- 14How to use AI for accounting without breaking client confidentiality
- 3Risks of adding someone as an authorized user on a credit card