Why did my brand new part look used?
Some suppliers accidentally ship previously installed or returned components instead of brand new parts. This forces buyers to question authenticity and deal with the hassle of returning and refunding the order.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1returning or refunding the partDid this help you?
- 2inspecting the part for signs of prior useDid this help you?
- 3straightening bent fins with a small flathead or radiator rakeDid this help you?
- 4Checking if the panel is firm by pressing on itDid this help you?
- 5Pouring vinegar on it to check for bubbling calcium precipitatesDid this help you?
- 6Relying on professional experience from installers to verify if the appearance is normalDid this help you?
- 7Test the part for continuity using a multimeter before installingDid this help you?
- 8Install the part anyway and see if it worksDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I received it today in this little box. no cellophane, not wrapped, and with a little grind near the ball tip. is this something to think more about?!”source ↗
“This was delivered and the box was already unsealed and open. Looks bad to me. I don’t remember them being this chalked up when purchased new. and the other side is not the same buildup, as if this is residue.”source ↗
“It’s metal, not the paper version. So it’s firm. I don’t trust this one.”source ↗
Where this came up
People with this problem also raised
- 5Can't buy replacement OEM parts for damaged equipment
- 5Do I have to buy the whole assembly for one broken part?
- 10Rebuild original vintage part or buy cheap reproduction?
- 3Mixed up original and replacement parts after disassembly
- 3How to get back sentimental items sent to an Etsy seller?
- 47How to know which replacement part code to buy