Said It Here

Why are some small orders bypassing shipping charges?

Specific low-priced orders are incorrectly skipping shipping fees instead of applying standard costs. This leaves store owners forced to absorb the shipping expense on cheap items, or struggle with whether to charge customers a fee that feels too high.

Overview
People affected2 accounts across 2 forums
Workarounds found6 items attempted
Community agreement6 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Testing different order amounts to identify problematic value ranges
    Did this help you?
  2. 2
    Checking products or SKUs for common denominators
    Did this help you?
  3. 3
    Reviewing shipping zones and flat rate rules
    Did this help you?
  4. 4
    Absorbing the shipping cost entirely
    Did this help you?
  5. 5
    Passing the full shipping fee onto the customer
    Did this help you?
  6. 6
    Raising product prices slightly to partially cover shipping
    Did this help you?
Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/smallbusiness1 person · September 2026

“I sell some lower priced items and shipping is starting to feel like a lot compared to the actual order.”source ↗

“Like if someone orders $25 worth of stuff and shipping is $7, do you just eat that cost? Charging them the full $7 feels high too.”source ↗

Manuelgrnbostel · r/smallbusiness · 3 upvotes
r/Wordpress1 person · September 2026

“I’ve noticed a very specific issue with orders around €7: the website isn’t charging any shipping at all.”source ↗

“I can’t understand why this is happening, especially since the free shipping threshold is set at €60.”source ↗

wantcupcakes · r/Wordpress · 3 upvotes

Where this came up

People with this problem also raised