Said It Here

How to turn off main water valve at the street safely

Operating the main water line shut-off valve at the street requires proper identification of the meter box components to avoid damaging unfamiliar hardware. Without certainty about what to twist, homeowners risk breaking the mechanism or failing to properly restore household water pressure.

Overview
People affected4 accounts across 1 forum
Workarounds found7 items attempted
Community agreement7 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Buying specialized tools to open the box and turn the valve, and asking online for confirmation.
    Did this help you?
  2. 2
    Turn the water meter valve back on manually
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  3. 3
    Check if a neighbor or the city shut off the meter due to excessive flow detection
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  4. 4
    turning off both valves after every use
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  5. 5
    leaving valves open permanently since there is no reason to turn them off
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  6. 6
    Turning the round chrome knob instead of pulling it
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  7. 7
    Asking AI or searching for instructions online
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Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Plumbing4 people · September 2026 – October 2026

“Basically explains it in the post but left hose on overnight. I turned it off but when I went to go turn the sink on, nothing came out.”source ↗

“idk how but turns out the valve to our water meter was shut off so I just had to turn it back on.”source ↗

Front_Gap452 · r/Plumbing · 3 upvotes

“I need to replace my leaking main water line valve, so I need to shut off the water at the street.”source ↗

“I bought the tools to open the box and to turn the valve, but I want to make 100% sure of what I’m looking at before I start twisting things that shouldn’t be twisted.”source ↗

Party-Bag-9644 · r/Plumbing · 1 upvotes

“My wife noticed that the cold water shutoff valve to the washing machine is starting to break down or delaminate or something. Hot water valve seems to be normal. Is this something I should address? Both valves are turned off after every use”source ↗

DrinkASeven · r/Plumbing · 1 upvotes

“That's my what dad told me to do I suppose. Can I swap out just the handle or should I do the whole fitting?”source ↗

DrinkASeven · r/Plumbing · 1 upvotes

“I need your help to decipher how to turn off hot water in my apartment.”source ↗

“The knob on the right turns off cold water. But hot water is still running.”source ↗

“It seems to be glued and I am scared to break anything.”source ↗

in_ur_face69 · r/Plumbing · 1 upvotes

Where this came up

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