Said It Here

How to turn off main water valve at the street safely

Operating the main water line shut-off valve at the street requires proper identification of the meter box components to avoid damaging unfamiliar hardware. Without certainty about what to twist, homeowners risk breaking the mechanism or failing to properly restore household water pressure.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Buying specialized tools to open the box and turn the valve, and asking online for confirmation.
  2. 2
    Turn the water meter valve back on manually
  3. 3
    Check if a neighbor or the city shut off the meter due to excessive flow detection

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Plumbing2 people · September 2026

Basically explains it in the post but left hose on overnight. I turned it off but when I went to go turn the sink on, nothing came out.source ↗

idk how but turns out the valve to our water meter was shut off so I just had to turn it back on.source ↗

Front_Gap452 · r/Plumbing · 3 upvotes

I need to replace my leaking main water line valve, so I need to shut off the water at the street.source ↗

I bought the tools to open the box and to turn the valve, but I want to make 100% sure of what I’m looking at before I start twisting things that shouldn’t be twisted.source ↗

Party-Bag-9644 · r/Plumbing · 1 upvotes

Where this came up

People with this problem also raised