What people keep running into with it procurement
Complaints tagged it procurement, each raised by more than one person. One-off posts are not included.
3 recurring problems · 37 people · 7 forums we read
Raised more than once
Most people first.
- 29Vendor tech support takes months to respond to ticketsVendor technical support teams often leave tickets sitting unanswered for weeks or months, even for straightforward questions that require simple answers. This leaves IT professionals stuck waiting helplessly and unable to resolve critical system issues like DLP policies in Purview.
- 4What Microsoft Purview licenses do I need for eDiscovery searches?Advanced eDiscovery features like message ID searches in Microsoft Purview are locked behind premium subscriptions, leaving administrators guessing whether they need separate licenses for investigators and victim mailboxes. This ambiguity makes it difficult to purchase the right software without running afoul of complex rules, especially when managing a mix of nonprofit grant seats and commercial licenses.
- 4How to find reliable implementation partners without pay-to-play rankingsPartner rankings and shortlists often feel pay-to-play, hiding how past projects actually went. Without the bandwidth or desire to build complex capabilities like AI or Salesforce in-house, businesses are forced to seek external help. This lack of transparent feedback makes it difficult to identify trustworthy partners to deliver critical projects.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.