Why do appliance warranty repairs take weeks or months?
Warranty service providers routinely leave customers waiting weeks or months for backordered parts and technician appointments. This leaves families stuck living without essential appliances like refrigerators and stoves, sometimes even dealing with active safety hazards while waiting for a fix.
What the numbers show
Counted from the threads quoted below. How we count
- The most recent one is from October 2026.
- This comes up 53.8× more often in r/appliancerepair than across the site as a whole.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
Why do appliance warranty repairs take weeks or months?
- 1shutting off gas to the entire unit manuallyDid this help you?
- 2going back and forth with the manufacturer and local service partnersDid this help you?
- 3posting online to seek advice on how to document stories and ensure accountabilityDid this help you?
- 4renting a temporary fridgeDid this help you?
- 5returning the appliance to the retailerDid this help you?
- 6filing a credit card chargebackDid this help you?
- 7filing a complaint with the state Attorney GeneralDid this help you?
- 8hiring an independent third-party technicianDid this help you?
- 9Taking a cash payout or reimbursement from the manufacturer and hiring an independent repair technicianDid this help you?
- 10Buying the cheapest replacement appliance and treating it as disposable rather than attempting repairsDid this help you?
- 11Installing a remote temperature monitor to track appliance failureDid this help you?
- 12Searching for compatible newer-style parts or equivalent alternatives at local parts houses to swap out manually.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“They have been trying for over a week to get an LG tech out and LG has now offered to pay my FIL to stop bothering them.”source ↗
“On week 4 without a working fridge. Techs don’t seem to have any real guess to the issue and are just ordering random parts.”source ↗
“as or stands they said parts are back ordered for two weeks so we are looking at a minimum of 6 weeks without a fridge.”source ↗
“you gotta wait for parts and tech appointments for weeks on end and in the meantime you have no fridge or hot water.”source ↗
“most shops in my area won’t do warranty work for LG anymore because I spend more time trying to get my money than I do on the job.”source ↗
“dealing with the company is just an exercise in futility.”source ↗
“we purchased a Thor stove and oven unit about 8 months ago. In July, we had trouble with the unit (inconsistent sparker and knobs not working predominately) - and submitted a claim.”source ↗
“a burner was on and the knob was frozen where we couldn't turn it off (we needed to shut off gas to the entire unit).”source ↗
“He said "I'm not touching this, it's a safety hazard".”source ↗
“My wife and I have three young kids, a unit that doesn't work and has been deemed a "safety hazard" - we've been without a stove and oven for a couple of weeks.”source ↗
“The issue however is that there is no parts availability for this particular circuit board. After going with one company, it's now been a couple weeks since agreeing to go ahead with the circuit board replacement however Goodman is unable to provide an ETA of parts availability.”source ↗
Where this came up
People with this problem also raised
- 15Car repair shop broke my car and wants more money
- 6Why is it so hard to get a home warranty repair?
- 3Workstation motherboards failing right after warranty expires
- 2Getting bounced between support reps after a delayed delivery
- 10Why did my car warranty deny my repair claim?
- 17Why are equipment service bills so expensive for minor fixes?