“Our flight had been delayed by almost two hours, so we'd had only about 5 hours of sleep. We were supposed to be picked up by the rental company's shuttle at 8:30, but it never came. We were having trouble making and receiving calls, so we never connected with the driver. We ended up taking a city bus to the rental office ourselves, which delayed the whole trip by almost an hour.”source ↗

“There was another surprise at the office. I had booked a manual, but a Kia automatic was waiting for us. I'd never driven an automatic and was a bit nervous, especially after I mistakenly hit the brake almost to the floor at the first roundabout.”source ↗

“Arrived at Tuzla Airport (Bosnia) for a confirmed reservation (~€20/day). I received the reservation confirmation email on the morning of the rental and never a notification of cancellation. Counter agent claimed it was canceled and verbally offered the exact same car for €55/day.”source ↗

“Immediately after claiming it was canceled, she verbally offered me the exact same car on the spot for €55/day. I refused the offer (from my perspective a fraud) and called a family member to drive 4 hours round-trip to pick me up.”source ↗

“Renting a car in China is more cumbersome than any other country in the world.”source ↗

“Foreign driver's licenses/IDPs aren't simply accepted for driving in China, so we had to obtain a temporary Chinese driving permit/license.”source ↗

“We had to google translate back and forth for a couple of hours with the clerks, trying to get the rental app to work and such, but it worked in the end.”source ↗

“Since we only had temporary licenses, we weren't integrated into the points-system, so we couldn't eat the point deductions, and therefore couldn't pay the fines!”source ↗

“I looked up for a rental car but found it hard to find a car with insurance for a reasonable price.”source ↗

“From everywhere I read online the biggest issue people seem to have with Sixt is the damage claim.”source ↗

“From what I've heard, crossing between north and south can make the rental car/insurance situation a bit complicated.”source ↗

“the big gotcha is the car: a Republic of Cyprus rental usually can’t be taken north and north-rented cars generally can’t cross south, so sort that before booking”source ↗

“Does anyone know if I need an International Drivers Permit to rent a car in Belgium? I have a full Ontario license.”source ↗

“About a year later, they sent me a big, long letter about my fine, but everything was in Italian.”source ↗

“Sixt didn't hit me with the damage scam, but they (PHX location) did provide the worst customer service I've ever received when I picked up the car.”source ↗

“My one and only experience with Sixt was horrible top to bottom. If they are your only option, definitely opt for the damage wavier. Skip it at your own financial peril.”source ↗

“The main problem is to travel from Larnaca to Nicosia and then hire a new car after the border”source ↗

“I rented a car from Hertz in Milan in July 2025 while on vacation. I was not aware that I needed to purchase/activate a separate Area C access ticket to drive into the restricted zone.”source ↗

“The notice I received is dated/sent September 11, 2026, so this is more than a year after the actual incident.”source ↗

“For some reason no rental company seems to be open at AlUla airport on any Wednesday in December.”source ↗

“Trying to rent on 23.12. I could rent in the city, which I'd hoped to avoid.”source ↗

“When I’ve had those issues I’ve had to keep escalating. And repeat things. In this case, send the return email that there was no damage. And keep sending that.”source ↗

“10 days later, on September 17th, I received an email from Enterprise's Damage Recovery Unit claiming there was damage to the vehicle.”source ↗

“Unfortunately it's common now. It's pretty much the point where you almost have to get the insurance through the rental car company to avoid all this bullshit.”source ↗