Said It Here

How to handle constant scope creep in project management

Unchecked scope creep drains time and morale, turning long-term project planning into an endless cycle of shifting goalposts. Without hard boundaries, teams get buried under reactive requests that prevent them from ever finishing a sprint or a project.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    choosing not to play
  2. 2
    using change orders
  3. 3
    pushing features to version 2.0
  4. 4
    Tracking requests and extra hours in real-time as they come in
  5. 5
    Setting up monthly maintenance retainers to cover ongoing changes
  6. 6
    Using physical analogies like home building or restaurant orders to explain project phases and extra costs
  7. 7
    Writing transparent public responses to negative reviews to explain the original scope to future clients
  8. 8
    Leaving the items where they are and cleaning around them
  9. 9
    Billing an extra fee or charging per item found
  10. 10
    Walking out on the job entirely
  11. 11
    Refusing service citing company policy or contract scope

In their words

Unedited, most upvoted first, each linked to the thread it came from.

I shifted them around to different places. Enjoysource ↗

socialcommentary2000 · r/CleaningTips · 16,936 upvotes

Walking out, but taking 1 duck with me. They might not go crazy trying to find the 100th, but thinking they might will give me satisfaction.source ↗

ScionEyed · r/CleaningTips · 5,593 upvotes

I would have walked right out. And I’m not even in the cleaning business.source ↗

hey_hey_hey_nike · r/CleaningTips · 5,070 upvotes

By month two I've done maybe 15 of these "quick" things. I finally sit down and add it up 12 hours of extra work. At my rate that's $600 I just gave away for free.source ↗

Cheap-Front-7722 · r/smallbusiness · 877 upvotes

The hard part is I didn't even realize how much extra work I'd done until I sat down and added it all up. By then it was too late to have the conversation without looking like the bad guy.source ↗

Cheap-Front-7722 · r/smallbusiness · 234 upvotes

I think my mistake was I didn't track those "12 hours of post-delivery work" until it was already done. By the time I realized how much I'd given away, bringing it up felt like changing the rules mid-game.source ↗

Cheap-Front-7722 · r/smallbusiness · 101 upvotes

I got delirious pretty quickly by choosing the chaos options. I don't have it in me to play again, because some of those scenarios were too real.source ↗

littlelorax · r/projectmanagement · 14 upvotes

I made it to the end of sprint 14 before I just couldn’t go anymore.source ↗

Rosyface_ · r/projectmanagement · 12 upvotes

As a public-school teacher studying to become a PM, I've experienced 25 years of scope creep - most all of it external. Still, I feel like this game is going to give me the heebie jeebies LOLsource ↗

probabilitydoughnut · r/projectmanagement · 1 upvotes

Where this came up

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