Said It Here

How to automatically deliver digital files to buyers on Amazon and eBay

Marketplaces like Amazon and eBay block direct file attachments and emails, leaving sellers with no built-in way to send digital downloads after payment. This forces sellers to manually message buyers or find external workarounds, preventing a smooth automated delivery process.

Overview
People affected2 accounts across 2 forums
Workarounds found2 items attempted
Community agreement2 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    uploading small files directly to the platform listing or using an external online storage or drive space with a link
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  2. 2
    Considering printing QR codes and applying them to products before shipping
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In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Etsy1 person · September 2026

“how do you set up for customers to get the files once they’ve processed order or processed payment ?”source ↗

BCMomof4 · r/Etsy · 1 upvotes
r/smallbusiness1 person · September 2026

“However those that purchase the products from Amazon and Ebay have no way of getting the templates and we are not able to email them those files.”source ↗

tb9295 · r/smallbusiness · 1 upvotes

Where this came up

People with this problem also raised