Said It Here

Why is there a file size limit on email attachments?

Email providers cap attachments tightly around 20MB, which makes sending bulk PDFs or large media impossible without failing. This mismatch forces people to deal with sudden upload rejections and floods support teams with tickets asking for alternatives.

Overview
People affected5 accounts across 1 forum
Workarounds found7 items attempted
Community agreement4,945 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Using cloud storage or file sharing services like OneDrive
    Did this help you?
  2. 2
    Sending documentation links on how to use file sharing services
    Did this help you?
  3. 3
    Forwarding company-wide emails from the CIO explaining proper file transfer methods
    Did this help you?
  4. 4
    Lowering the scan resolution to 200 DPI and changing the format to Compact PDF
    Did this help you?
  5. 5
    Deleting Sent Items from the mailbox
    Did this help you?
  6. 6
    Increasing the message size limit in Exchange Online
    Did this help you?
  7. 7
    Formatting the internal hard drive on the copier
    Did this help you?
Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/sysadmin5 people · November 2025 – September 2026

“If one more person asks me why they can't send 50 PDF's in an email, I am going to lose, my god damn mind.”source ↗

livevicarious · r/sysadmin · 3,262 upvotes

“Can you bump up the file size limit for email attachments? I'm trying to send 51 PDF's in an email it just keeps failing.”source ↗

TheBestHawksFan · r/sysadmin · 906 upvotes

“"WHAT do you MeAn the limit is 20mb?!" I thought it was higher.”source ↗

livevicarious · r/sysadmin · 396 upvotes

“I had a customer emergency line call me cause they couldn't email a 200GB file.”source ↗

d00ber · r/sysadmin · 252 upvotes

“The amount of executives, high level sales people and account managers that sent tickets to L1 pissed about this was pretty astounding”source ↗

NetworkDeestroyer · r/sysadmin · 118 upvotes

“when they try to scan a larger quantity of color documents, they receive Error Code 552 – Server Disk Full.”source ↗

“The strange part is that single-page scans work fine, but larger color scans fail with the 552 – Server Disk Full error.”source ↗

ThePunjabiGaming · r/sysadmin

Where this came up

People with this problem also raised