Found a defect after windshield replacement — is it normal?
Windshield replacement flaws like gaps near the cowl or missing trim leave people unsure if they should fix it themselves or wait to contact the shop. Worrying about making the damage worse or getting dismissed stops them from addressing the issue immediately.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1waiting to contact the repair shop on Monday
- 2seeking second opinions online while waiting
- 3Taking the car back to the service provider to complain or request a fix
- 4Calling a local independent auto glass company instead of a large chain
- 5Attempting to reinstall or clean out the trim components manually
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“Just had my windshield replaced on my 2017 VW GTI and there’s a fairly large gap between the cowl and windshield. Is this normal or should I take it back to them?”source ↗
“Yeah it was safelite. The guy left glass in my seats and didn’t even put the trim inside back on properly. So infuriating”source ↗
“Had the windshield replaced in January. Just noticed this today when getting gas. Didn’t wanna mess with it in case I made it worst. I’m gonna call Monday but i figured I’d get some second opinions here since I have to wait.”source ↗
Where this came up
People with this problem also raised
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