Said It Here

New equipment installed with dents or mismatched parts

People find dents on newly installed appliances or notice mismatched components like roof accessories that were never discussed. This leaves them wondering if the internal parts are compromised and whether they should demand a replacement or aesthetic fix.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Accepting the dent as purely cosmetic and ignoring it
  2. 2
    Demanding a replacement or a partial refund from the installers
  3. 3
    Asking the roofer or installer directly about the options and installation details
  4. 4
    Checking written roof selections and manufacturer guidance before approving a change

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Plumbing1 person · September 2026

“Hi everyone, I recently had a hot water heater installed and discovered these dents at the bottom.”source ↗

“Are the internals damaged? Should I get a replacement?”source ↗

Grandfather_Clock_ · r/Plumbing
r/Roofing1 person · October 2026

“I got home after they were finished install and noticed the snow stoppers are clear and not color matched to the roof. We we under the assumption as it was never discussed prior that the roof would be black on black.”source ↗

Illustrious-Fruit35 · r/Roofing

Where this came up

People with this problem also raised