How to scale a local business without being spread too thin
Expanding past a single location often forces owners to choose between opening a risky, expensive second site or hiring a manager when they fear lacking the attention span to operate in two places at once. Trying to set up additional locations or partner with others is difficult to manage remotely, especially when trustworthy subcontractors or partners are hard to find.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Taking time off work to help full time
- 2Implementing automation, standard playbooks, and scorecards
- 3looking at subcontractors
- 4testing subcontractors on smaller jobs and giving reliable ones more work
- 5partnering with a strong operator in each new location with a profit share
- 6buying smaller companies and keeping the owner involved during handover
- 7building locations longer term for a bigger buyout
- 8relying on good systems and staff to run locations without direct involvement
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“Now that here business is reaching capacity we are exploring expanding. But my fear is that she will not have the attention span to be the operator in two locations.”source ↗
“Or should we resign ourselves to risky/epxnsive location number 2, and hire a studio manager?”source ↗
“I want to make other roofing companies work for me, but they all have a full agenda. We tried setting up other locations, but it is hard to manage when you are not around.”source ↗
“I run an asphalt business and have 3 subcontractors I can rely on but fuck they were hard to find”source ↗
“Opening a new location every 6 months is very easy to stretch yourself thin unless you have VERY good systems and staff in place that can run these locations without involvement from you”source ↗
Where this came up
People with this problem also raised
- 2How to fund inventory for a growing physical product business
- 4Migrating an established online store to Shopify Plus
- 3How to buy a small e-commerce business for under 20k
- 4How to manage multiple stores selling the exact same products
- 3How do you sell two businesses at the same time without losing momentum?
- 6Should I use WordPress or Wix for a new business website?