Said It Here

Is my sump pump broken if water is to the top?

When water reaches the very top, it is hard to tell if the system is working or if you need a whole new pump. This uncertainty often persists even if plumbers previously said lower water levels were fine, especially when something appears to be happening between the motor housing and the lower half.

Overview
People affected3 accounts across 2 forums
Workarounds found4 items attempted
Community agreement6 total upvotes

What the numbers show

Counted from the threads quoted below. How we count

  • People have been saying this in most months since September 2026.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Check if the pump is kicking on or if the float is stuck
    Did this help you?
  2. 2
    Pull the sump pump from the pit to inspect it and check power
    Did this help you?
  3. 3
    Bypass the float plug to see if the pump runs
    Did this help you?
  4. 4
    Buy a new pump and DIY install it
    Did this help you?
Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/HomeMaintenance2 people · September 2026

“Water is to the very top.”source ↗

belhambone · r/HomeMaintenance · 3 upvotes

“Does this look right to y’all? I had some plumbers come check it out a while back (the water was lower than shown here) and they said it was fine.”source ↗

MongrelArkitekt · r/HomeMaintenance · 1 upvotes
r/Plumbing1 person · November 2026

“I assume this isn’t normal. Do I need a whole new pump?”source ↗

“It appears to be happening between the motor housing and lower half.”source ↗

jakoh77 · r/Plumbing · 2 upvotes

Where this came up

People with this problem also raised