How to get a contractor to fix damage they caused
Contractors often refuse accountability for installation errors and collateral property damage, blaming existing conditions or ignoring calls. This forces homeowners to absorb repair costs or spend months chasing negligent workers for fixes.
What the numbers show
Counted from the threads quoted below. How we count
- Most of it landed at once — the busiest month was September 2026, with 24 people.
- This comes up 11.7× more often in r/Roofing than across the site as a whole.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Trying to contact strata managersDid this help you?
- 2Inspecting walls and floors with a water detectorDid this help you?
- 3Popping ceiling blobs and attempting to dry the areaDid this help you?
- 4Consulting alternative plumbers and contractors to assess the damageDid this help you?
- 5Withholding final payment until repairs are completedDid this help you?
- 6Waiting for specialized subcontractor crews to return and fix the damageDid this help you?
- 7Accepting minor damage as an inherent risk of constructionDid this help you?
- 8Asking neighboring property managers or owners about their plans to fix or replant the areaDid this help you?
- 9Repairing the drywall patch left behindDid this help you?
- 10Removing the existing box and replacing it with a retrofit boxDid this help you?
- 11Using connectors that can be installed from inside the boxDid this help you?
- 12Repairing the broken utility lines independentlyDid this help you?
- 13Using makeshift tools like water dowsing rods to locate hidden pipesDid this help you?
- 14Reviewing contracts to determine liability termsDid this help you?
- 15Filing a claim with personal auto insuranceDid this help you?
- 16Taking the shop to small claims courtDid this help you?
- 17Negotiating for a used replacement transmission with similar mileageDid this help you?
- 18doing the work yourself to ensure property is protectedDid this help you?
- 19letting the plant damage go and choosing not to fight the contractorDid this help you?
- 20considering small claims court or legal actionDid this help you?
- 21filing a complaint with corporateDid this help you?
- 22getting a quote from a landscaperDid this help you?
- 23asking to cover the cost to replant or repairDid this help you?
- 24Cleaning up the mess independentlyDid this help you?
- 25Consulting a lawyer for a demand letter or court actionDid this help you?
- 26bending the metal backDid this help you?
- 27leaving it alone since it is bound to happen againDid this help you?
- 28aerating and overseeding to try to recover the grass next seasonDid this help you?
- 29laying down sheets of plywood to protect the groundDid this help you?
- 30Hiring a different plumber to inspect the system and fix the issueDid this help you?
- 31Withholding the final balance and only paying the depositDid this help you?
- 32Asking the contractor to repair or reinstate the property to its original conditionDid this help you?
- 33getting a second quoteDid this help you?
- 34having the responsible company replace damaged partsDid this help you?
- 35Keeping the tree watered and cleaning up the pruning in early springDid this help you?
- 36Consulting r/treelawDid this help you?
- 37Calling a professional to trim and assess the treeDid this help you?
- 38Kicking the contractor off the roofDid this help you?
- 39Blocking the contractor's numberDid this help you?
- 40Being present during the inspectionDid this help you?
- 41Installing a support jack to reinforce the damaged area.Did this help you?
- 42Solder the line and recharge the system with a different refrigerantDid this help you?
- 43Put the repair money towards buying a new unit insteadDid this help you?
- 44Taking around 150 photos of the job site before starting any work to document pre-existing conditions.Did this help you?
- 45spending money last minute to get a hotelDid this help you?
- 46getting out of there and not going back until it's properly aired outDid this help you?
- 47Paying additional money to another contractor to fix the issueDid this help you?
- 48Having multiple contractors come out to inspect and argue about faultDid this help you?
- 49vacuuming up bulk materialDid this help you?
- 50keeping doors and vents closedDid this help you?
- 51trying to avoid cooking or eating in the houseDid this help you?
- 52File an insurance claim against the plumber's bond, license, and insuranceDid this help you?
- 53Bring out a separate independent plumber to fix the poor work and document the damageDid this help you?
- 54Turn off the main water valve and poke holes in the ceiling to drain accumulated waterDid this help you?
- 55Demand the plumbing company pay for all repairs and threaten small claims courtDid this help you?
- 56getting quotes from licensed local companies for repairs and replacementsDid this help you?
- 57consulting with a lawyerDid this help you?
- 58contacting the state's contractor board (CCB)Did this help you?
- 59issuing an ultimatum involving legal actionDid this help you?
- 60Going to HOA meetingsDid this help you?
- 61Talking to the property manager or separate oversight companyDid this help you?
- 62Walking around the area and taking pictures across the whole neighborhood rather than singling out one houseDid this help you?
- 63Documenting the damage and sending it to managementDid this help you?
- 64Having an HVAC technician inspect the unitDid this help you?
- 65Conducting water testsDid this help you?
- 66Starting a paper trail and documenting everythingDid this help you?
- 67Challenging the contractor's license with the state's DPOR officeDid this help you?
- 68requesting an insurance backed guaranteeDid this help you?
- 69vetting the sub-contractor online before allowing the workDid this help you?
- 70hiring an independent contractor for the repair and billing the original tradespersonDid this help you?
- 71Checking oil levels manually and regularly, especially right after an oil changeDid this help you?
- 72Learning to perform DIY oil changes at homeDid this help you?
- 73Stopping the car immediately when dashboard warning lights appearDid this help you?
- 74Consulting a lawyer, requesting video footage via subpoena, and documenting all evidence to fight claim denialsDid this help you?
- 75Send the photos to them in an email, demand they come fix it, after they fix it, fire them.Did this help you?
- 76Put new dirt down to fill the gouges, rake it out to level everything, put grass seed down and wait for it to grow.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“And this morning, we found the whole garage ceiling is leaking. Damaged the whole garage ceiling and wall. It's directly under the kitchen.”source ↗
““That is dishwasher problem, not mine””source ↗
“I am already tired to deal with this ceiling repair... and this plumber......”source ↗
“During the job, something went wrong and they blew out the drywall, which meant a large amount of insulation was coming directly into the living room for several minutes.”source ↗
“It’s obviously a frustrating situation because we weren’t the ones choosing to do this work, and now we’re dealing with the hassle.”source ↗
“I’m also not sure whether it’s safe to stay in the house given how much dust is still everywhere.”source ↗
“I'm wondering is there anything I can do? What are they liable for, and can I really do anything?”source ↗
“Our brand new bedding has paint stains, our couch, and even the inside of my gaming computer has paint in it.”source ↗
“I'm writing this post in my apartment now with one of the WORST headaches I've ever had.”source ↗
“During the process of changing the soffits and fascia, they smashed the entire front garden as well as some railroad ties used to build the garden beds.”source ↗
“They did fix the damaged portions of the wood but they are refusing to do anything about the garden.”source ↗
“I'm being told the garden damage was unavoidable and they will not be doing anything for us with respect to that.”source ↗
“Apologies for the choppy sentences and post structure I’m on mobile and very upset.”source ↗
“Shower head had been leaking for a bit, but we didn’t have any issues besides it wasting water.”source ↗
“What’s the damage control I need to do until the plumber comes?”source ↗
“Do I even trust these guys to fix the problem they caused?”source ↗
“How can this be salvaged or does the ceiling/floor need to be totally gutted?”source ↗
“Would you sue?”source ↗
“there's a tight turn in my apt garage and I fucked up and hit this gutter, Im about to tell my landlord tomorrow morning but I wanna know how much of a damage it'll be so I'll be mentally prepared 😭”source ↗
“How much is this gonna cost?”source ↗
“The company drilled directly through the support blocks. The foundation company recommended to install a jack to help support that area.”source ↗
“My moronic tenant butchered my Japanese maple. He said it was scratching his car. I planted it 11 years ago. what can be done to save it. I cried over there when I saw it. I’m so upset I'm ready to kick them out.”source ↗
“This handyman jobber hacked about 7ft off of the bottom of these 30ft arbs with a sawzaw yesterday and not only does it look like total shit but now makes a hidden graveyard visible from the street.”source ↗
“This is down to the mud!”source ↗
“No call, no nothing! Was I not supposed to notice thw donuts in the very front on my house?”source ↗
“I don't even know what to say, when i call him tomorrow!”source ↗
“I'm Livid!! I just can't believe that he saw this and said oh well.”source ↗
“How will this get fix?”source ↗
“Roof contractor said he saw this method on Facebook or TikTok. This was their attempt to show unsealed shingles or what they said was “delamination”.”source ↗
“I got back to my office after a long weekend to water leaking from our ceiling.”source ↗
“Roofers then said oh well that was because we unclogged the condenser which caused the leak.”source ↗
“We didn’t pick the roofer (property management did) and I researched them and they have very bad reviews.”source ↗
“Trust me I was well aware what was going on here I was there for my own inspection just thought some others needed to see these new “tactics” lol”source ↗
“They drove nails through our ceiling. Ruined our grass and stained our driveway… and they never clean up afterwards… Do I have a say in it?”source ↗
“Well… this is how they left the job. The soffit is completely pulled down in sections, and some of it is bent and cracked.”source ↗
“No contract and I agree, there has to be a way to carefully remove the vines without ripping down my soffit and fascia. They just grabbed and pulled and destroyed my property.”source ↗
“I didn't, only the deposit”source ↗
“I've got a customer trying to tell me that stains that showed up on his house that look *exactly* like this are because of something we did (because they "weren't there before the roof was done," a phrase we all know and love).”source ↗
“There's a bunch of other BS he says we did wrong (we didn't), so I'm fighting for my life here.”source ↗
“Document the damage and send it to the HOA/property manager.”source ↗
“I also wanted to add they took no pictures of the clogged condenser or told us the steps they took to unclog it so it’s just a take us at our word situation, but we do not trust them.”source ↗
“Therefore I'm trying to find out what sort of guarantee or certificate I should request upon completion of the repairs? Obviously as this is also affecting my neighbours property I want to cover my back.”source ↗
“Do you know what guarantee or certification I should request from the roofer upon completion to ensure a standard of work for me and my neighbour, please?”source ↗
“So we are having an issue with the roofing company coming back out to adjust our gutters.”source ↗
“Also they tore off this very window box when preparing for the work. Instead of coming inside asking me if I could remove it. They literally ripped it off the front of the window sil.”source ↗
“Sewer line repair 2 weeks after doing a full renovation 😞 Pour one out for me”source ↗
“I feel this. I had an arborist come over to trim 20 years worth of tree branches around my house (previous owner was neglectful). They did a great job but the bobcat/carts ruined my very fragile backyard shade grass. The only hope now is to aerate/overseed and hope for the best next season. 😔”source ↗
“I’m doing some remodeling and asked the electrician to add an outlet for a mounted TV. I assumed he’d pull the outlet and fish the line through, but he made this cut just above the lower outlet.”source ↗
“Just a lazy install because he didn't care that you are left with a drywall repair.”source ↗
“Installer is a hack. 100% possible without that drywall patch.”source ↗
“Apparently the tech that did the first quote drilled screws through the valves to get some type of anti tamper cap off.”source ↗
“This summer, our living room ceiling collapsed because the AC pan was on a sloped away from the drain. My wife and I were denied by insurance, quoted $8500 for mold remediation, and ended up taking it upon ourselves to clean up the mess.”source ↗
“Am I able to ask him to fix the drywall and insulation that need to be replaced? Doesn't he have insurance for that?”source ↗
“Am I crazy for wanting them to help further financially? Or are they correct?”source ↗
“Over the last couple months we had a licensed fence contractor install a new fence and (3 weeks ago) stain it using a black oil based stain. Not only did they do an absolute awful job staining the fence (top edges all unstained, tons of drips, and uneven spots) but they over sprayed alllll over my property.”source ↗
“They've been a small nightmare trying to get a cleaning crew out (i told them to come any time but it seems they can't find any one that is willing to try cleaning).”source ↗
“They are pushing back big time, especially on the deck pricing.”source ↗
“Can you folks help me understand what I should expect and what a reasonable outcome would be? I'm trying to avoid getting a lawyer but that seems like the next step as well ass contacting my states CCB.”source ↗
“Fence company hit, and broke not one, but two of our lines from our well.”source ↗
“They broke another line, or another section of our well line.”source ↗
“My question is, who's responsible for the repair, the homeowner or the fencing company?”source ↗
“We had both companies come out, and neither will take responsibility.”source ↗
“The fixes that were done didn’t even make it to fall.”source ↗
“When I was digging a trench for a french drainage system, the only people who came out to mark the propery was internet/phone companies. The city said... good luck with everything else!!”source ↗
“Right after the job was finished, I started hearing a constant running water sound, and my subsequent water bills were absolutely astronomical.”source ↗
“While I was figuring this out, I had contacted him to say my toilet was constantly running and I couldn’t figure out what was causing it. He didn’t even offer to come and take a look or offer suggestions.”source ↗
“The first load after completion our washing machine flooded our entire laundry room and hall and it’s all destroyed. It makes me wonder what they did to our machine!”source ↗
“Not sure yet what the company is going to do about fixing it. I am so sad and frustrated after paying 20,000 for new floors! I am afraid they are going to want a bunch more money.”source ↗
“They cost my girlfriend's a motor they put the wrong drain plug in . We found a 1/2-20 bolt in a Nissan.”source ↗
“Learned my lesson for sure. Makes me want to take lessons for my own oil change now 😭”source ↗
“Subaru confirmed there was no oil in the engine, no visible external leaks, and that I needed an engine replacement.”source ↗
“Jiffy Lube’s insurance denied my claim, so I’m trying to figure out if I have a legitimate reason to keep pursuing this or if I’m wrong to suspect them.”source ↗
“brought my wife’s Honda CRV 2014 with 114k miles to a mechanic. they were supposed to change the starter out and they encountered a seized bolt and declined to work on it further.”source ↗
“we took it to a second shop and they noticed the transmission had a crack in it from the first shop. We called the first mechanic who admitted they cracked the transmission and finally admitted fault from attempting to get the seized bolt out.”source ↗
“the first mechanic is offering to replace the starter as originally promised and not repair the transmission. They have offered to give a warranty for the cracked transmission but they are not willing to go through their insurance or replace it with a new transmission.”source ↗
Where this came up
People with this problem also raised
- 4Am I liable for property damage caused by a sublease tenant?
- 7How to find and hire reliable contractors after property damage
- 3How to repair accidental damage in my apartment before landlord inspection
- 3Home insurance threatening cancellation over mandatory property repair list
- 4Inherited a house with sudden damage and no idea what to do
- 111How to handle a bad contractor who won't fix poor work