How to get a contractor to fix damage they caused
Contractors often refuse accountability for installation errors and collateral property damage, blaming existing conditions or ignoring calls. This forces homeowners to absorb repair costs or spend months chasing negligent workers for fixes.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Trying to contact strata managers
- 2Inspecting walls and floors with a water detector
- 3Popping ceiling blobs and attempting to dry the area
- 4Consulting alternative plumbers and contractors to assess the damage
- 5Withholding final payment until repairs are completed
- 6Waiting for specialized subcontractor crews to return and fix the damage
- 7Accepting minor damage as an inherent risk of construction
- 8Asking neighboring property managers or owners about their plans to fix or replant the area
- 9Repairing the drywall patch left behind
- 10Removing the existing box and replacing it with a retrofit box
- 11Using connectors that can be installed from inside the box
- 12Repairing the broken utility lines independently
- 13Using makeshift tools like water dowsing rods to locate hidden pipes
- 14Reviewing contracts to determine liability terms
- 15Filing a claim with personal auto insurance
- 16Taking the shop to small claims court
- 17Negotiating for a used replacement transmission with similar mileage
- 18doing the work yourself to ensure property is protected
- 19letting the plant damage go and choosing not to fight the contractor
- 20considering small claims court or legal action
- 21filing a complaint with corporate
- 22getting a quote from a landscaper
- 23asking to cover the cost to replant or repair
- 24Cleaning up the mess independently
- 25Consulting a lawyer for a demand letter or court action
- 26bending the metal back
- 27leaving it alone since it is bound to happen again
- 28aerating and overseeding to try to recover the grass next season
- 29laying down sheets of plywood to protect the ground
- 30Hiring a different plumber to inspect the system and fix the issue
- 31Withholding the final balance and only paying the deposit
- 32Asking the contractor to repair or reinstate the property to its original condition
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“And this morning, we found the whole garage ceiling is leaking. Damaged the whole garage ceiling and wall. It's directly under the kitchen.”source ↗
““That is dishwasher problem, not mine””source ↗
“I am already tired to deal with this ceiling repair... and this plumber......”source ↗
“Sewer line repair 2 weeks after doing a full renovation 😞 Pour one out for me”source ↗
“I’m doing some remodeling and asked the electrician to add an outlet for a mounted TV. I assumed he’d pull the outlet and fish the line through, but he made this cut just above the lower outlet.”source ↗
“Just a lazy install because he didn't care that you are left with a drywall repair.”source ↗
“Fence company hit, and broke not one, but two of our lines from our well.”source ↗
“They broke another line, or another section of our well line.”source ↗
“My question is, who's responsible for the repair, the homeowner or the fencing company?”source ↗
“Right after the job was finished, I started hearing a constant running water sound, and my subsequent water bills were absolutely astronomical.”source ↗
“This handyman jobber hacked about 7ft off of the bottom of these 30ft arbs with a sawzaw yesterday and not only does it look like total shit but now makes a hidden graveyard visible from the street.”source ↗
“Installer is a hack. 100% possible without that drywall patch.”source ↗
“When I was digging a trench for a french drainage system, the only people who came out to mark the propery was internet/phone companies. The city said... good luck with everything else!!”source ↗
“there's a tight turn in my apt garage and I fucked up and hit this gutter, Im about to tell my landlord tomorrow morning but I wanna know how much of a damage it'll be so I'll be mentally prepared 😭”source ↗
“How much is this gonna cost?”source ↗
“While I was figuring this out, I had contacted him to say my toilet was constantly running and I couldn’t figure out what was causing it. He didn’t even offer to come and take a look or offer suggestions.”source ↗
“Well… this is how they left the job. The soffit is completely pulled down in sections, and some of it is bent and cracked.”source ↗
“No contract and I agree, there has to be a way to carefully remove the vines without ripping down my soffit and fascia. They just grabbed and pulled and destroyed my property.”source ↗
“I didn't, only the deposit”source ↗
“This summer, our living room ceiling collapsed because the AC pan was on a sloped away from the drain. My wife and I were denied by insurance, quoted $8500 for mold remediation, and ended up taking it upon ourselves to clean up the mess.”source ↗
“Am I able to ask him to fix the drywall and insulation that need to be replaced? Doesn't he have insurance for that?”source ↗
“I feel this. I had an arborist come over to trim 20 years worth of tree branches around my house (previous owner was neglectful). They did a great job but the bobcat/carts ruined my very fragile backyard shade grass. The only hope now is to aerate/overseed and hope for the best next season. 😔”source ↗
“brought my wife’s Honda CRV 2014 with 114k miles to a mechanic. they were supposed to change the starter out and they encountered a seized bolt and declined to work on it further.”source ↗
“we took it to a second shop and they noticed the transmission had a crack in it from the first shop. We called the first mechanic who admitted they cracked the transmission and finally admitted fault from attempting to get the seized bolt out.”source ↗
“the first mechanic is offering to replace the starter as originally promised and not repair the transmission. They have offered to give a warranty for the cracked transmission but they are not willing to go through their insurance or replace it with a new transmission.”source ↗
“During the process of changing the soffits and fascia, they smashed the entire front garden as well as some railroad ties used to build the garden beds.”source ↗
“They did fix the damaged portions of the wood but they are refusing to do anything about the garden.”source ↗
“I'm being told the garden damage was unavoidable and they will not be doing anything for us with respect to that.”source ↗
“The problem is, I am struggling with what to ask for as compensation.”source ↗
“I'm not sure what to go about asking for to make this right, but I want to allow the company to try to make it right.”source ↗
“So we are having an issue with the roofing company coming back out to adjust our gutters.”source ↗
“Also they tore off this very window box when preparing for the work. Instead of coming inside asking me if I could remove it. They literally ripped it off the front of the window sil.”source ↗
Where this came up
People with this problem also raised
- 3Am I liable for property damage caused by a sublease tenant?
- 3How to find and hire reliable contractors after property damage
- 52How to handle a bad contractor who won't fix poor work
- 5How to fix laminate floor damage before moving out without losing deposit
- 4Neighbor AC leak caused mold and nobody is responding
- 21How to fix previous owner DIY nightmares