Said It Here

How to get a contractor to fix damage they caused

Contractors often refuse accountability for installation errors and collateral property damage, blaming existing conditions or ignoring calls. This forces homeowners to absorb repair costs or spend months chasing negligent workers for fixes.

Overview
People affected36 accounts across 12 forums
Workarounds found76 items attempted
Community agreement1,717 total upvotes

What the numbers show

Counted from the threads quoted below. How we count

  • Most of it landed at once — the busiest month was September 2026, with 24 people.
  • This comes up 11.7× more often in r/Roofing than across the site as a whole.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

76 items+ Contribute

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Trying to contact strata managers
    Did this help you?
  2. 2
    Inspecting walls and floors with a water detector
    Did this help you?
  3. 3
    Popping ceiling blobs and attempting to dry the area
    Did this help you?
  4. 4
    Consulting alternative plumbers and contractors to assess the damage
    Did this help you?
  5. 5
    Withholding final payment until repairs are completed
    Did this help you?
  6. 6
    Waiting for specialized subcontractor crews to return and fix the damage
    Did this help you?
  7. 7
    Accepting minor damage as an inherent risk of construction
    Did this help you?
  8. 8
    Asking neighboring property managers or owners about their plans to fix or replant the area
    Did this help you?
  9. 9
    Repairing the drywall patch left behind
    Did this help you?
  10. 10
    Removing the existing box and replacing it with a retrofit box
    Did this help you?
  11. 11
    Using connectors that can be installed from inside the box
    Did this help you?
  12. 12
    Repairing the broken utility lines independently
    Did this help you?
  13. 13
    Using makeshift tools like water dowsing rods to locate hidden pipes
    Did this help you?
  14. 14
    Reviewing contracts to determine liability terms
    Did this help you?
  15. 15
    Filing a claim with personal auto insurance
    Did this help you?
  16. 16
    Taking the shop to small claims court
    Did this help you?
  17. 17
    Negotiating for a used replacement transmission with similar mileage
    Did this help you?
  18. 18
    doing the work yourself to ensure property is protected
    Did this help you?
  19. 19
    letting the plant damage go and choosing not to fight the contractor
    Did this help you?
  20. 20
    considering small claims court or legal action
    Did this help you?
  21. 21
    filing a complaint with corporate
    Did this help you?
  22. 22
    getting a quote from a landscaper
    Did this help you?
  23. 23
    asking to cover the cost to replant or repair
    Did this help you?
  24. 24
    Cleaning up the mess independently
    Did this help you?
  25. 25
    Consulting a lawyer for a demand letter or court action
    Did this help you?
  26. 26
    bending the metal back
    Did this help you?
  27. 27
    leaving it alone since it is bound to happen again
    Did this help you?
  28. 28
    aerating and overseeding to try to recover the grass next season
    Did this help you?
  29. 29
    laying down sheets of plywood to protect the ground
    Did this help you?
  30. 30
    Hiring a different plumber to inspect the system and fix the issue
    Did this help you?
  31. 31
    Withholding the final balance and only paying the deposit
    Did this help you?
  32. 32
    Asking the contractor to repair or reinstate the property to its original condition
    Did this help you?
  33. 33
    getting a second quote
    Did this help you?
  34. 34
    having the responsible company replace damaged parts
    Did this help you?
  35. 35
    Keeping the tree watered and cleaning up the pruning in early spring
    Did this help you?
  36. 36
    Consulting r/treelaw
    Did this help you?
  37. 37
    Calling a professional to trim and assess the tree
    Did this help you?
  38. 38
    Kicking the contractor off the roof
    Did this help you?
  39. 39
    Blocking the contractor's number
    Did this help you?
  40. 40
    Being present during the inspection
    Did this help you?
  41. 41
    Installing a support jack to reinforce the damaged area.
    Did this help you?
  42. 42
    Solder the line and recharge the system with a different refrigerant
    Did this help you?
  43. 43
    Put the repair money towards buying a new unit instead
    Did this help you?
  44. 44
    Taking around 150 photos of the job site before starting any work to document pre-existing conditions.
    Did this help you?
  45. 45
    spending money last minute to get a hotel
    Did this help you?
  46. 46
    getting out of there and not going back until it's properly aired out
    Did this help you?
  47. 47
    Paying additional money to another contractor to fix the issue
    Did this help you?
  48. 48
    Having multiple contractors come out to inspect and argue about fault
    Did this help you?
  49. 49
    vacuuming up bulk material
    Did this help you?
  50. 50
    keeping doors and vents closed
    Did this help you?
  51. 51
    trying to avoid cooking or eating in the house
    Did this help you?
  52. 52
    File an insurance claim against the plumber's bond, license, and insurance
    Did this help you?
  53. 53
    Bring out a separate independent plumber to fix the poor work and document the damage
    Did this help you?
  54. 54
    Turn off the main water valve and poke holes in the ceiling to drain accumulated water
    Did this help you?
  55. 55
    Demand the plumbing company pay for all repairs and threaten small claims court
    Did this help you?
  56. 56
    getting quotes from licensed local companies for repairs and replacements
    Did this help you?
  57. 57
    consulting with a lawyer
    Did this help you?
  58. 58
    contacting the state's contractor board (CCB)
    Did this help you?
  59. 59
    issuing an ultimatum involving legal action
    Did this help you?
  60. 60
    Going to HOA meetings
    Did this help you?
  61. 61
    Talking to the property manager or separate oversight company
    Did this help you?
  62. 62
    Walking around the area and taking pictures across the whole neighborhood rather than singling out one house
    Did this help you?
  63. 63
    Documenting the damage and sending it to management
    Did this help you?
  64. 64
    Having an HVAC technician inspect the unit
    Did this help you?
  65. 65
    Conducting water tests
    Did this help you?
  66. 66
    Starting a paper trail and documenting everything
    Did this help you?
  67. 67
    Challenging the contractor's license with the state's DPOR office
    Did this help you?
  68. 68
    requesting an insurance backed guarantee
    Did this help you?
  69. 69
    vetting the sub-contractor online before allowing the work
    Did this help you?
  70. 70
    hiring an independent contractor for the repair and billing the original tradesperson
    Did this help you?
  71. 71
    Checking oil levels manually and regularly, especially right after an oil change
    Did this help you?
  72. 72
    Learning to perform DIY oil changes at home
    Did this help you?
  73. 73
    Stopping the car immediately when dashboard warning lights appear
    Did this help you?
  74. 74
    Consulting a lawyer, requesting video footage via subpoena, and documenting all evidence to fight claim denials
    Did this help you?
  75. 75
    Send the photos to them in an email, demand they come fix it, after they fix it, fire them.
    Did this help you?
  76. 76
    Put new dirt down to fill the gouges, rake it out to level everything, put grass seed down and wait for it to grow.
    Did this help you?
Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/HomeImprovement5 people · May 2026 – October 2026

“And this morning, we found the whole garage ceiling is leaking. Damaged the whole garage ceiling and wall. It's directly under the kitchen.”source ↗

““That is dishwasher problem, not mine””source ↗

“I am already tired to deal with this ceiling repair... and this plumber......”source ↗

happping_min · r/HomeImprovement · 996 upvotes

“During the job, something went wrong and they blew out the drywall, which meant a large amount of insulation was coming directly into the living room for several minutes.”source ↗

“It’s obviously a frustrating situation because we weren’t the ones choosing to do this work, and now we’re dealing with the hassle.”source ↗

“I’m also not sure whether it’s safe to stay in the house given how much dust is still everywhere.”source ↗

jonjopop · r/HomeImprovement · 41 upvotes

“I'm wondering is there anything I can do? What are they liable for, and can I really do anything?”source ↗

“Our brand new bedding has paint stains, our couch, and even the inside of my gaming computer has paint in it.”source ↗

“I'm writing this post in my apartment now with one of the WORST headaches I've ever had.”source ↗

SeaBreakfast3468 · r/HomeImprovement · 9 upvotes

“During the process of changing the soffits and fascia, they smashed the entire front garden as well as some railroad ties used to build the garden beds.”source ↗

“They did fix the damaged portions of the wood but they are refusing to do anything about the garden.”source ↗

“I'm being told the garden damage was unavoidable and they will not be doing anything for us with respect to that.”source ↗

Prestigious_Gas13 · r/HomeImprovement

“The problem is, I am struggling with what to ask for as compensation.”source ↗

“I'm not sure what to go about asking for to make this right, but I want to allow the company to try to make it right.”source ↗

No-Enthusiasm-4584 · r/HomeImprovement
r/HomeMaintenance3 people · September 2026 – October 2026

“Apologies for the choppy sentences and post structure I’m on mobile and very upset.”source ↗

“Shower head had been leaking for a bit, but we didn’t have any issues besides it wasting water.”source ↗

“What’s the damage control I need to do until the plumber comes?”source ↗

“Do I even trust these guys to fix the problem they caused?”source ↗

“How can this be salvaged or does the ceiling/floor need to be totally gutted?”source ↗

“Would you sue?”source ↗

CuriousHo3Down72 · r/HomeMaintenance · 165 upvotes

“there's a tight turn in my apt garage and I fucked up and hit this gutter, Im about to tell my landlord tomorrow morning but I wanna know how much of a damage it'll be so I'll be mentally prepared 😭”source ↗

“How much is this gonna cost?”source ↗

superfecta37 · r/HomeMaintenance · 1 upvotes

“The company drilled directly through the support blocks. The foundation company recommended to install a jack to help support that area.”source ↗

Va-M3 · r/HomeMaintenance · 1 upvotes
r/Landscaping3 people · September 2026 – October 2026

“My moronic tenant butchered my Japanese maple. He said it was scratching his car. I planted it 11 years ago. what can be done to save it. I cried over there when I saw it. I’m so upset I'm ready to kick them out.”source ↗

AlUn78 · r/Landscaping · 164 upvotes

“This handyman jobber hacked about 7ft off of the bottom of these 30ft arbs with a sawzaw yesterday and not only does it look like total shit but now makes a hidden graveyard visible from the street.”source ↗

BrainBlob · r/Landscaping · 4 upvotes

“This is down to the mud!”source ↗

“No call, no nothing! Was I not supposed to notice thw donuts in the very front on my house?”source ↗

“I don't even know what to say, when i call him tomorrow!”source ↗

emilytype · r/Landscaping

“I'm Livid!! I just can't believe that he saw this and said oh well.”source ↗

emilytype · r/Landscaping

“How will this get fix?”source ↗

emilytype · r/Landscaping
r/Roofing8 people · September 2026 – October 2026

“Roof contractor said he saw this method on Facebook or TikTok. This was their attempt to show unsealed shingles or what they said was “delamination”.”source ↗

Lonely-Letter · r/Roofing · 134 upvotes

“I got back to my office after a long weekend to water leaking from our ceiling.”source ↗

“Roofers then said oh well that was because we unclogged the condenser which caused the leak.”source ↗

“We didn’t pick the roofer (property management did) and I researched them and they have very bad reviews.”source ↗

Designer_Door2797 · r/Roofing · 7 upvotes

“Trust me I was well aware what was going on here I was there for my own inspection just thought some others needed to see these new “tactics” lol”source ↗

Lonely-Letter · r/Roofing · 3 upvotes

“They drove nails through our ceiling. Ruined our grass and stained our driveway… and they never clean up afterwards… Do I have a say in it?”source ↗

Hlodowik · r/Roofing · 2 upvotes

“Well… this is how they left the job. The soffit is completely pulled down in sections, and some of it is bent and cracked.”source ↗

Middle-Luck-6175 · r/Roofing · 1 upvotes

“No contract and I agree, there has to be a way to carefully remove the vines without ripping down my soffit and fascia. They just grabbed and pulled and destroyed my property.”source ↗

Middle-Luck-6175 · r/Roofing · 1 upvotes

“I didn't, only the deposit”source ↗

Middle-Luck-6175 · r/Roofing · 1 upvotes

“I've got a customer trying to tell me that stains that showed up on his house that look *exactly* like this are because of something we did (because they "weren't there before the roof was done," a phrase we all know and love).”source ↗

“There's a bunch of other BS he says we did wrong (we didn't), so I'm fighting for my life here.”source ↗

Justinynolds · r/Roofing · 1 upvotes

“Document the damage and send it to the HOA/property manager.”source ↗

HailGeeks · r/Roofing · 1 upvotes

“I also wanted to add they took no pictures of the clogged condenser or told us the steps they took to unclog it so it’s just a take us at our word situation, but we do not trust them.”source ↗

Designer_Door2797 · r/Roofing · 1 upvotes

“Therefore I'm trying to find out what sort of guarantee or certificate I should request upon completion of the repairs? Obviously as this is also affecting my neighbours property I want to cover my back.”source ↗

Big_Telephone_5061 · r/Roofing · 1 upvotes

“Do you know what guarantee or certification I should request from the roofer upon completion to ensure a standard of work for me and my neighbour, please?”source ↗

Big_Telephone_5061 · r/Roofing · 1 upvotes

“So we are having an issue with the roofing company coming back out to adjust our gutters.”source ↗

“Also they tore off this very window box when preparing for the work. Instead of coming inside asking me if I could remove it. They literally ripped it off the front of the window sil.”source ↗

karmachik · r/Roofing
r/lawncare2 people · September 2026

“Sewer line repair 2 weeks after doing a full renovation 😞 Pour one out for me”source ↗

abrames · r/lawncare · 69 upvotes

“I feel this. I had an arborist come over to trim 20 years worth of tree branches around my house (previous owner was neglectful). They did a great job but the bobcat/carts ruined my very fragile backyard shade grass. The only hope now is to aerate/overseed and hope for the best next season. 😔”source ↗

LabRat113 · r/lawncare · 1 upvotes
r/askanelectrician3 people · September 2026

“I’m doing some remodeling and asked the electrician to add an outlet for a mounted TV. I assumed he’d pull the outlet and fish the line through, but he made this cut just above the lower outlet.”source ↗

mr_havoc_ · r/askanelectrician · 47 upvotes

“Just a lazy install because he didn't care that you are left with a drywall repair.”source ↗

James_T_S · r/askanelectrician · 11 upvotes

“Installer is a hack. 100% possible without that drywall patch.”source ↗

arcnspark69 · r/askanelectrician · 2 upvotes
r/hvacadvice3 people · September 2026

“Apparently the tech that did the first quote drilled screws through the valves to get some type of anti tamper cap off.”source ↗

NigitTheUndying · r/hvacadvice · 18 upvotes

“This summer, our living room ceiling collapsed because the AC pan was on a sloped away from the drain. My wife and I were denied by insurance, quoted $8500 for mold remediation, and ended up taking it upon ourselves to clean up the mess.”source ↗

“Am I able to ask him to fix the drywall and insulation that need to be replaced? Doesn't he have insurance for that?”source ↗

Technical-Tomorrow-6 · r/hvacadvice · 1 upvotes

“Am I crazy for wanting them to help further financially? Or are they correct?”source ↗

PVGames · r/hvacadvice · 1 upvotes
r/homeowners4 people · September 2026 – October 2026

“Over the last couple months we had a licensed fence contractor install a new fence and (3 weeks ago) stain it using a black oil based stain. Not only did they do an absolute awful job staining the fence (top edges all unstained, tons of drips, and uneven spots) but they over sprayed alllll over my property.”source ↗

“They've been a small nightmare trying to get a cleaning crew out (i told them to come any time but it seems they can't find any one that is willing to try cleaning).”source ↗

“They are pushing back big time, especially on the deck pricing.”source ↗

“Can you folks help me understand what I should expect and what a reasonable outcome would be? I'm trying to avoid getting a lawyer but that seems like the next step as well ass contacting my states CCB.”source ↗

Bumrodgers · r/homeowners · 9 upvotes

“Fence company hit, and broke not one, but two of our lines from our well.”source ↗

“They broke another line, or another section of our well line.”source ↗

“My question is, who's responsible for the repair, the homeowner or the fencing company?”source ↗

Silly-Dot-2322 · r/homeowners · 7 upvotes

“We had both companies come out, and neither will take responsibility.”source ↗

“The fixes that were done didn’t even make it to fall.”source ↗

DocComa · r/homeowners · 6 upvotes

“When I was digging a trench for a french drainage system, the only people who came out to mark the propery was internet/phone companies. The city said... good luck with everything else!!”source ↗

HippieHighNoon · r/homeowners · 2 upvotes
r/Plumbing1 person · September 2026

“Right after the job was finished, I started hearing a constant running water sound, and my subsequent water bills were absolutely astronomical.”source ↗

Beneficial_Put_9804 · r/Plumbing · 5 upvotes

“While I was figuring this out, I had contacted him to say my toilet was constantly running and I couldn’t figure out what was causing it. He didn’t even offer to come and take a look or offer suggestions.”source ↗

Beneficial_Put_9804 · r/Plumbing · 1 upvotes
r/Flooring1 person · October 2026

“The first load after completion our washing machine flooded our entire laundry room and hall and it’s all destroyed. It makes me wonder what they did to our machine!”source ↗

“Not sure yet what the company is going to do about fixing it. I am so sad and frustrated after paying 20,000 for new floors! I am afraid they are going to want a bunch more money.”source ↗

Angie-Smith94 · r/Flooring · 1 upvotes
r/MechanicAdvice2 people · October 2026

“They cost my girlfriend's a motor they put the wrong drain plug in . We found a 1/2-20 bolt in a Nissan.”source ↗

ProfileTime2274 · r/MechanicAdvice · 1 upvotes

“Learned my lesson for sure. Makes me want to take lessons for my own oil change now 😭”source ↗

Akys22 · r/MechanicAdvice · 1 upvotes

“Subaru confirmed there was no oil in the engine, no visible external leaks, and that I needed an engine replacement.”source ↗

“Jiffy Lube’s insurance denied my claim, so I’m trying to figure out if I have a legitimate reason to keep pursuing this or if I’m wrong to suspect them.”source ↗

Akys22 · r/MechanicAdvice
r/AskMechanics1 person · September 2026

“brought my wife’s Honda CRV 2014 with 114k miles to a mechanic. they were supposed to change the starter out and they encountered a seized bolt and declined to work on it further.”source ↗

“we took it to a second shop and they noticed the transmission had a crack in it from the first shop. We called the first mechanic who admitted they cracked the transmission and finally admitted fault from attempting to get the seized bolt out.”source ↗

“the first mechanic is offering to replace the starter as originally promised and not repair the transmission. They have offered to give a warranty for the cracked transmission but they are not willing to go through their insurance or replace it with a new transmission.”source ↗

alien_abduction · r/AskMechanics

Where this came up

People with this problem also raised