How to handle a bad contractor who won't fix poor work
Paying before inspecting leaves homeowners with little leverage when contractors deliver subpar or unauthorized work. Without a clear path to recourse or refunds for shoddy repairs, people are left feeling cheated and stuck with expensive, unsightly results.
What the numbers show
Counted from the threads quoted below. How we count
- Most of it landed at once — the busiest month was September 2026, with 75 people.
- This comes up 10.3× more often in r/Flooring than across the site as a whole.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1building a bulkhead or boxing lines inDid this help you?
- 2hiring another company to inspect or fix the workDid this help you?
- 3contacting a lawyer or filing complaints against the contractor's licenseDid this help you?
- 4posting negative online reviewsDid this help you?
- 5Waiting out the remaining lease termDid this help you?
- 6Posting reviews or exposing the company on social media and local platformsDid this help you?
- 7keeping quiet about previous workDid this help you?
- 8signing or writing notes on equipment out of sightDid this help you?
- 9making attendance and quote requirements mandatory for bringing systems up to codeDid this help you?
- 10Disputing charges directly through a credit card companyDid this help you?
- 11Filing formal damage claims or leveraging insuranceDid this help you?
- 12Leaving negative online reviews or threatening small claims court to negotiate partial refundsDid this help you?
- 13Calling the contractor back to demand correctionsDid this help you?
- 14Withholding final payment until the job is done correctlyDid this help you?
- 15Posting photos and asking for advice on online forumsDid this help you?
- 16Pushing back on the contractor to redo the work properlyDid this help you?
- 17Filing an insurance claim for full replacementDid this help you?
- 18Treating the substandard repair as a temporary fixDid this help you?
- 19Refusing to accept the work and demanding it be torn out and redoneDid this help you?
- 20Handing the contractor manufacturer installation instructions to prove the work fails requirements and voids the warrantyDid this help you?
- 21withholding payment until fixedDid this help you?
- 22hiring someone else to fix or redo the workDid this help you?
- 23Having the original contractor come back to inspect and fix the workDid this help you?
- 24Researching installation standards to confront the contractor with specific issuesDid this help you?
- 25Asking online forums and professionals for second opinions on photos of the workDid this help you?
- 26Creating a punch list for the contractorDid this help you?
- 27Researching installation guidelines onlineDid this help you?
- 28Having the appliance sales rep check out the vent systemDid this help you?
- 29Planning to remove and inspect the vent and ductworkDid this help you?
- 30Replaced the faulty plumbing work yourselfDid this help you?
- 31Refused to pay for the low-quality professional serviceDid this help you?
- 32Stopping the technician and insisting they follow manual instructions such as vacuumingDid this help you?
- 33Cleaning the core yourselfDid this help you?
- 34Waiting until the job is fully completed and joints are sandedDid this help you?
- 35Contacting the state license board for assistanceDid this help you?
- 36Trying to repeatedly request work reports and documentation from the companyDid this help you?
- 37Fired the companyDid this help you?
- 38Considering bringing in new contractors or a skilled handymanDid this help you?
- 39Cutting losses and paying a fractional amount to stop the workDid this help you?
- 40Confronting the contractor about deficiencies and giving them a chance to fix the workDid this help you?
- 41Documenting issues with photos and texts before having the conversationDid this help you?
- 42Stopping payment on checksDid this help you?
- 43Requesting receipts from the quarryDid this help you?
- 44Calling the quarry directly to verify materialsDid this help you?
- 45refusing to pay the final invoiceDid this help you?
- 46contacting the city department of building inspectionDid this help you?
- 47searching the permit portal onlineDid this help you?
- 48consulting with other contractors for a separate inspection and bidDid this help you?
- 49reporting violations to the state licensing boardDid this help you?
- 50Hiring an independent inspection firm to document the poor work qualityDid this help you?
- 51Directly instructing workers to adjust their equipment on-siteDid this help you?
- 52Contacting the contractor to ask them to fix the issuesDid this help you?
- 53Attempting to clean up paint stains and finishing the work independentlyDid this help you?
- 54Holding back the final payment drawDid this help you?
- 55Withholding only enough money to cover independent quotes for repairsDid this help you?
- 56Trusting the contractor to come back and finish the workDid this help you?
- 57calling the contractors back to demand a redone installationDid this help you?
- 58withholding payment until the job is completedDid this help you?
- 59trying to figure out how to modify or fix the poor installation yourself by drilling alignment holesDid this help you?
- 60Searching online for installation guidelinesDid this help you?
- 61Using expanding foam, caulking, or trim pieces to fix gaps independentlyDid this help you?
- 62Asking online communities to evaluate installation photosDid this help you?
- 63trying to push the fixtures back up flushDid this help you?
- 64withholding the remaining balance until repairs are madeDid this help you?
- 65Checking the unit for visible moistureDid this help you?
- 66Messaging the contractor to get an admission in writingDid this help you?
- 67Taking the contractor to small claims courtDid this help you?
- 68Documenting all payments and journaling datesDid this help you?
- 69Firing the contractor and hiring someone else to finish the jobDid this help you?
- 70calling the police to report theft and property destructionDid this help you?
- 71contacting local licensing and gas regulatory authoritiesDid this help you?
- 72filing a homeowners insurance claimDid this help you?
- 73cleaning it up yourselfDid this help you?
- 74providing contractors with heavy-duty contractor bags and lidded bucketsDid this help you?
- 75asking contractors nicely to clean it upDid this help you?
- 76Fixing it yourself with drywall patch or caulkDid this help you?
- 77Using duct seal, expanding foam, or white siliconeDid this help you?
- 78Installing a white plastic collar or trim piece to cover the gapDid this help you?
- 79Closing the cabinet door and ignoring the appearanceDid this help you?
- 80Asking the sellers or builders to correct the installation properlyDid this help you?
- 81Having someone else come out to price up fixing the issuesDid this help you?
- 82Trying to contact the original contractorDid this help you?
- 83Going through a licensing boardDid this help you?
- 84Putting concerns in writing and documenting everythingDid this help you?
- 85Stopping the workDid this help you?
- 86Calling a carpenter or licensing boardDid this help you?
- 87Cutting out the drain piping to start overDid this help you?
- 88Sistering new boards onto the damaged joistsDid this help you?
- 89Refusing to pay further amounts without a contractDid this help you?
- 90Getting a minimum of 3 quotes for future workDid this help you?
- 91Changing the locksDid this help you?
- 92Firing the associated attorney and contractorDid this help you?
- 93Going to small claims courtDid this help you?
- 94Holding final payment until the job is properly finishedDid this help you?
- 95filing a Google review and a BBB complaintDid this help you?
- 96sending a formal written notice by certified mailDid this help you?
- 97filing a complaint with the state licensing boardDid this help you?
- 98consulting independent engineers and seeking legal representationDid this help you?
- 99Independently contacting ingredient suppliers to check lead times and minimum-order requirementsDid this help you?
- 100Following up repeatedly for updates and preparation instructionsDid this help you?
- 101Sending formal notices and attempting dispute resolution through contractual cure periodsDid this help you?
- 102Asking the company to come back and fix itDid this help you?
- 103Leaving a bad reviewDid this help you?
- 104Taking legal action through courtDid this help you?
- 105Rip out and replace the entire tile installationDid this help you?
- 106Calling or texting the contractor proactively to demand updates and schedulesDid this help you?
- 107hiring someone elseDid this help you?
- 108fixing it yourselfDid this help you?
- 109Adding water to the dry condensate trap to block sewer smellsDid this help you?
- 110Consulting online forums and ChatGPT to verify technical concerns against the builder's claimsDid this help you?
- 111Calling chimney companies instead of roofersDid this help you?
- 112Demolishing the unused chimney entirelyDid this help you?
- 113Reaching out via text messages and phone callsDid this help you?
- 114Contacting the contractor's office personDid this help you?
- 115hire a reputable company to tear off the bad work and redo it correctlyDid this help you?
- 116call it a loss and pay out-of-pocket for appropriate repairsDid this help you?
- 117consult the insurance company for adviceDid this help you?
- 118demand the original contractor fix it or threaten legal action/suingDid this help you?
- 119Asking for expert opinions onlineDid this help you?
- 120Considering disputing the work and demanding board replacementDid this help you?
- 121Accepting that the area is fixed even if it does not look amazingDid this help you?
- 122Refuse the service and tell them to leaveDid this help you?
- 123Hire a small local HVAC shop insteadDid this help you?
- 124Getting a warranty or guarantee in writingDid this help you?
- 125Having other local roofers inspect the work upon completion before final paymentDid this help you?
- 126Waiting for caulk or grout to hide imperfectionsDid this help you?
- 127Using a dremel tool to fix detailsDid this help you?
- 128Accepting the work to avoid slowing down the project furtherDid this help you?
- 129fixing it yourself or hiring maintenance staffDid this help you?
- 130Replacing baseboards or upgrading to shoe molding for a better finish.Did this help you?
- 131Insisting the contractor return to fix and secure the installationDid this help you?
- 132Researching proper installation standards to demand a better fixDid this help you?
- 133Accepting lower quality work due to local standards and practicesDid this help you?
- 134hiring another contractor to fix the mistakesDid this help you?
- 135contacting local code enforcementDid this help you?
- 136suing or going after the old companyDid this help you?
- 137Securing vent plugs from the underside with short screwsDid this help you?
- 138Calling the contractor out to re-do the workDid this help you?
- 139Accepting the contractor's assurance that it is safe and normalDid this help you?
- 140Listening to friends who advise that it won't make a differenceDid this help you?
- 141constantly fertilizing it and watering it 6 times a dayDid this help you?
- 142having it all spelled out in the quoteDid this help you?
- 143Filing a complaint with the Registrar of Contractors (ROC)Did this help you?
- 144Giving the contractor an ultimatumDid this help you?
- 145Only using people who people you know have usedDid this help you?
- 146Withholding final payment until issues are fixedDid this help you?
- 147Having a third-party inspect the workDid this help you?
- 148Writing emails to get clarification and force contractors to fix problemsDid this help you?
- 149Sitting and watching the contractors while they workDid this help you?
- 150Giving permission to cut parts of the surrounding structure to make the incorrect item fitDid this help you?
- 151Accepting makeshift ideas or band-aids offered by contractors to cover up installation gapsDid this help you?
- 152Contacting the contractor to have them come back and fix the workDid this help you?
- 153Inspecting the completed work personally to check for quality issuesDid this help you?
- 154looking up product safety information onlineDid this help you?
- 155taking photos of the products used by techniciansDid this help you?
- 156consulting online forums and communities for adviceDid this help you?
- 157Clearing out all the grout yourself and redoing itDid this help you?
- 158Skim coating over existing grout with a second layerDid this help you?
- 159suing the contractor for damagesDid this help you?
- 160having another contractor rip out and redo the workDid this help you?
- 161Trying to contact the contractor to assess the damageDid this help you?
- 162Considering legal action or small claimsDid this help you?
- 163Debating whether to let them patch the work or strip it back downDid this help you?
- 164Questioning the contractor's work, inspecting the pour for rebar or wire mesh, and checking local building codes and frost depths.Did this help you?
- 165Using Bondo to reshape and paintDid this help you?
- 166Tapping the trim back into place with a trim nail and caulkingDid this help you?
- 167Retrimming the doorDid this help you?
- 168Accepting a financial discount (partial refund) from the contractorDid this help you?
- 169Having the contractor tear off the incorrect work and redo itDid this help you?
- 170Hiring an independent professional roof consultant for inspectionDid this help you?
- 171Doing home improvement and roofing projects yourselfDid this help you?
- 172Hiring a local plumber to finish the jobDid this help you?
- 173Checking contract agreements to see what was coveredDid this help you?
- 174Accepting a partial financial refundDid this help you?
- 175Getting a full refund and having the work removed entirelyDid this help you?
- 176Doing nothingDid this help you?
- 177Questioning the contractor's work and trying to fix or fill gaps with levelers or fillersDid this help you?
- 178Arguing with the installerDid this help you?
- 179Seeking second opinions online from other homeownersDid this help you?
- 180Hiring a competent independent electrician to make dangerous wiring safeDid this help you?
- 181Corresponding with the contractor's insurance and legal teamDid this help you?
- 182telling the insurance carrier that the flashing was not replaced and amending the final payment amount by that line itemDid this help you?
- 183submitting photos directly to the manufacturer to verify if the warranty will still be honoredDid this help you?
- 184gathering opinions online before confronting the contractorDid this help you?
- 185researching videos of the service online to compare resultsDid this help you?
- 186Paying a partial fee just to make the worker leave and cutting tiesDid this help you?
- 187Documenting everything with photos and refusing to pay furtherDid this help you?
- 188Demanding the installers pay for a separate, qualified repair person to fix collateral damageDid this help you?
- 189Covering up large gaps with trim or matching caulkDid this help you?
- 190Withholding payment until a resolution is reachedDid this help you?
- 191Seeking an official code inspectionDid this help you?
- 192Asking online professionals to identify safety and code violationsDid this help you?
- 193Never have a floor guy install baseboardsDid this help you?
- 194Frame out the return grate and mount it on the baseDid this help you?
- 195Stacking plastic base plates and using caulk to hide the gapsDid this help you?
- 196Putting furniture on sliders to make it easier for the crew to moveDid this help you?
- 197Paying out of pocket for an independent tradesman to assess the damageDid this help you?
- 198Seeking validation from online communities before paying the final billDid this help you?
- 199Withholding the final balance until the issues are resolvedDid this help you?
- 200Documenting the poor workmanship with hundreds of photos during the processDid this help you?
- 201Getting an estimate from a competent company to repair or replace the shoddy workDid this help you?
- 202Shifting communications directly to the company ownerDid this help you?
- 203Contact the manufacturer for a spec sheet to prove the installation is incorrect.Did this help you?
- 204Call the owner of the company to inspect the crew's work.Did this help you?
- 205Demand they tear it out and start over, or fire them and hire a new crew.Did this help you?
- 206Shutting off the equipment until repairs are madeDid this help you?
- 207Calling the installation company back to fix defects and finish the installationDid this help you?
- 208Applying silicone to seal weeping pipe jointsDid this help you?
- 209Getting estimates from other companies to subtract the correction cost from the final payment.Did this help you?
- 210Documenting concerns in writing to ensure a paper trail exists if warranty or legal issues arise later.Did this help you?
- 211Hire an independent consultant to inspect the project and provide a detailed report on the necessary repairs.Did this help you?
- 212Communicate only in writing or legally recorded phone conversations to preserve evidence.Did this help you?
- 213Provide written notice of a material breach of contract, detailing specific subpar work, to give the contractor a chance to cure before escalating.Did this help you?
- 214Consult an attorney to pursue legal remedies or recover costs for a full replacement.Did this help you?
- 215throw a 2x4 block across the seam from inside the atticDid this help you?
- 216leave it and call it a dayDid this help you?
- 217fight him on coming back to fix itDid this help you?
- 218Using stamped concrete instead of individual pavers to ensure a single, continuous level surface.Did this help you?
- 219Running a plate compactor over sand-set bricks to level the surface.Did this help you?
- 220Adjusting the height of the bricks within the mortar bed during installation to compensate for material variations.Did this help you?
- 221Doing the work themselves (DIY)Did this help you?
- 222Filing a claim with the contractor's insuranceDid this help you?
- 223Firing the contractor and hiring someone else to fix the mistakesDid this help you?
- 224Asking online communities to validate whether the work is acceptable before confronting the contractor.Did this help you?
- 225Demanding the contractor redo the work with the correct matching profile.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“The story I heard from the flooring contractor is that he spoke to his crew, but thinks we should leave it as is, but moving forward he will get it done right.”source ↗
“He’s saying something about the pieces connecting to the ends but I think he’s just being lazy and doesn’t want to cut up small pieces.. unless this is really best practice??”source ↗
“This contractor has messed up a couple things already so I'm questioning everything they are doing.”source ↗
“The cuts they made are not super straight so there are some gaps between boards.”source ↗
“Tile pros tell me what do you think about this BS contractors tile work be honest”source ↗
“While he described the proposed project properly and the contract seemed fine, the contractor made nearly every mistake and installer could.”source ↗
“Here’s where I need help though: after ghosting my texts, emails for 3 days I called and he’s coming tomorrow to assess. Do I let him fix this by patching or does it have to go back to the slab?”source ↗
“Had insurance come out and re-do the flooring due to an AC leak. Check out this work done by the professionals.”source ↗
“when I returned, I saw that the flooring didn’t look right - the colour was completely different from my other flooring, the transitions weren’t consistent at all or considered at all it seems.”source ↗
“I’m wondering if anyone has gone through something like this before and had any ideas I’m not considering for how to get the condo management to right this situation - and even ideas for how I can prove that this job was done incorrectly.”source ↗
“I hired a guy to remodel by bathroom and he said he could do the flooring too.”source ↗
“I gave him a 5k check enough for extra material and he ordered it. Meanwhile he worked on the bathroom he said would take 3wks. Going on 5wks.”source ↗
“I asked him 4 times and he came up with excuses. He brought my flooring, but no receipts.”source ↗
“He won’t give me any receipts. I told him I want any $ that was leftover. He says he will handle it accordingly.”source ↗
“I paid over $4,000 for epoxy for my 2 car garage. While he described the proposed project properly and the contract seemed fine, the contractor made nearly every mistake and installer could.”source ↗
“Here’s where I need help though: after ghosting my texts, emails for 3 days I called and he’s coming tomorrow to assess. Do I let him fix this by patching or does it have to go back to the slab?”source ↗
“Curious if you’d ask the flooring installer to fix the two flooring cuts and also the nicks in the drywall that happened from them carrying around items.”source ↗
“One of the boards seems slightly chipped and the other I feel like the cut around the closet is sloppy with both the baseboard & extra piece cut in with matching caulk.”source ↗
“Further, they left a large gap on the right side of the stair nose leading to my basement.”source ↗
“My wife and I hired a flooring company back in 2020 to replace the floors in our condo and long story short, they did it very incorrectly.”source ↗
“So after 3 attempts of asking for this report, the guy has dodged the question twice and then finally said he doesn’t know what report we’re talking about, despite us being very clear about what we’re asking for.”source ↗
“Thanks. Yeah, it sucks because the bubbling only became really apparent very recently.”source ↗
“The whole staircase looks like a mess—I preferred it before they finished it. I asked the contractor to come look at my concerns; he hasn’t responded.”source ↗
“It's incredibly bad. This is a full rip out and replace.”source ↗
“I have an itemized list on contract as baseboards and they think that theyre charging $800 for that quarter round shiity work, I dont think so….”source ↗
“Am I right to be concerned this grout won't last and will crack given the whole shower now has a thin added layer of grout?”source ↗
“What should I do now? I'm considering clearing out all the grout myself, while it's very small joints.”source ↗
“No. This is not acceptable at all. It should have been 1/4 inch underlayment with seams patched. Your contractor isn’t a flooring installer are they.”source ↗
“This is my parent’s house. Older folks. Apparently throw on some thicker trim because “it’s modern appeal” and then completely butchered it. The fact the contractor approved this is wild.”source ↗
“I’m seeking feedback to determine if I’m justified for not being satisfied concerning a company I hired to install LVP and carpet.”source ↗
“The plumber told us they could move the piping down for 10k so the toilets could be flush. Paid him $800 for two hours and holes in our ceiling.”source ↗
“Instead the company had me purchase plastic toilet base plates. They stacked three on top of each other to make the toilet flush with the floor. Terrible caulking job on the bottom of the toilets.”source ↗
“Most of the baseboards throughout the house, both original and replaced, have a minor to 1-inch gap between the top of the baseboard and the wall paint.”source ↗
“Today they sent the final bill, which was about 1k more than the original signed agreement.”source ↗
“The main issues are jagged uneven planks where the risers meet the next step. On several stairs I can fit two cards in these spaces!”source ↗
“A few steps also have gaps between the planks and stair noses.”source ↗
“On a few steps, I can feel the plank give a bit under my foot in specific spots.”source ↗
“I am not a contractor and dont need to be to realize this is shitty work, and need to hear from a few in that trade who know the correct way and can tell me if this is worth an in person face to face with the main guy and do I have the right to be pissed off with this based on the pics you see here?”source ↗
“I foolishly paid the invoice before asking for photos or inspecting the job because I thought that it was straightforward and there was no way that it could be done so poorly as this.”source ↗
“There is no attic above the master bedroom or the kitchen so the solution was to run flex duct through my son’s room. I didn’t pay for this; my landlord was very quick to tell me he paid $45,000 for this. Aesthetically it obviously looks like shit but I’m told it’ll still work fine. Only 5 months left in this shithole fortunately”source ↗
“My real question is they took the exchanger with them and wouldn’t bring it back until next day. The furnace looks like they destroyed it and left it as a pile of parts is this normal?”source ↗
“Do I have any recourse? The whole job cost me $3,500 and all of the parts were under warranty. All I had to pay for was the man hours and the refrigerant.”source ↗
“I feel like I've been taken for a fool”source ↗
“They took a piece of your furnace without your permission? Yeah that's definitely not okay. That's beyond sleazy, that's criminal theft.”source ↗
“This is 100% unacceptable, and I would have them re do it if they want to get paid”source ↗
“I do believe that the placement of the hose is unprofessional and that the contractor needs to find a different way to redirect the water.”source ↗
“The screened in patio had smoke build up so thick you couldn't breathe and I thought we were all going to choke. I also thought a fire might start.”source ↗
“I feel like both installers are incorrect and when I googled it the info I received stated both a duct too small and flex pipe will cause very poor outcomes. Which it has.”source ↗
“How do I hold everyone accountable? Is there a board or society I can contact? Can I get a fire Marshall to inspect and write up a warning letter? How do I get quicker action as everyone drags their feet and has zero sense of urgency.”source ↗
“I feel like the hole could have definitely been cleaner, and given how messy the cut is should there not be something sealing the gap?”source ↗
“It’s still a civil issue in the sense that they installed this much lower than we agreed on, and they aren’t in much of a rush to help me”source ↗
“the manual has a big CAUTION about never soaking it in water, only vacuuming it, and this is the first time anyone has tried to wash it with water.”source ↗
“I get that drywall repair would be on us, but yes the cut feels comically bad. It's in a cupboard so I'm not too worried about the appearance moreso any repercussions of the gap!”source ↗
“That was where I went originally, but then I was worried I'd put the wrong thing in the gap - and why am I paying $300+ to have to go drop more at home Depot”source ↗
“Hey folks, I could use some help anyone with HVAC experience. This is an extensive renovation on a 2 bed apartment with an open plan livingspace (~100sqm). We decided to install a ducted central AC system to 3 of the rooms. However since the work was completed we've had mutliple issues with the system”source ↗
“In short I was an idiot who hired a builder to do the end to end renovation under the supervision of an architect. they are now colluding to say nothing is wrong and we should close the discussion.”source ↗
“My main concern is that lineset not being strapped. If a strong wind comes or if anything catches on it. Over time its calling for disaster.”source ↗
“I’ve been installing for 20 years and can confirm this looks like a really shit install.”source ↗
“Now I’m really worried because we have young children, and I’m wondering whether it is safe to turn the HVAC system back on and have air blowing through the areas where this product was sprayed.”source ↗
“The frustrating part is that when I originally contacted our landlord, I simply wanted the vents cleaned, which they agreed to do. These people sprayed OVER the gunk with the chemicals.. and I’m really spiraling.”source ↗
“It’s not how they told me it would be done. I’m a repeat customer of theirs and didn’t expect them to drop the ball like this”source ↗
“I mean is it safe until I can get an inspection?”source ↗
“Another question, if this gets red tagged what would be the typical next step - sue them?”source ↗
“Obviously when I authorized this work I stated that it has to clear the truck. I assumed, perhaps wrongly, that they wouldn’t do anything that isn’t up to code”source ↗
“Had a new Rinnai combi-boiler installed today, and I noticed that there is slight weeping where the male pipe meets the female elbow just above the boiler itself. I’ve since shut the boiler off, but am curious if this is also carbon monoxide risk until I can get the company out here to fix the problem, and I should leave it off until then?”source ↗
“Oh trust me I’ve called them back once already because the installer didn’t tighten the gas line all the way, and we had gas leaking into the basement. Pointed this out to the on-call dude that came out, and he said he’d make note of it for when the crew comes back out to tie our domestic hot water into the boiler…because they didn’t do that either lol so really I’m just trying to see whether I should leave it off until they come back out to finish the job.”source ↗
“yesterday the guy brought it out and was going to soak it in the sink. I asked him not to, since it's not supposed to get wet, and he looked at me like I had two heads.”source ↗
“I had a contractor install this roof just recently. I'm concerned about leaks specifically where the roof bumps out from the main roof.”source ↗
“Should I have the contractor redo some of this work or am I overthinking it?”source ↗
“I'm debating if I should have the contractor redo it or negotiate a lower price and have someone else come in and fix it. I don't like either option but it's the situation I'm in.”source ↗
“Since I'm starting to lose confidence in what was done...”source ↗
“Photos of the soffit that I'm a bit concerned is wonky:”source ↗
“Not feeling good about the prospect that we were taken for a ride.”source ↗
“They agreed to replace the metal roof but to my ignorance I did not realize their “metal roof guy” was not very experienced at this.”source ↗
“I raised issues constantly throughout the install and was assured I needed to let him “finish and do his touch-ups”. Now I am at the end, have not paid my final balance, and am awaiting their final QC walkthrough.”source ↗
“The “roofer” used copious amount of caulk and sealant to fill any gaps and holes that he left as cover up (some panels were cut short and don’t even reach the flashing, caulk fills the gap).”source ↗
“I maintain a property with 11 buildings. We had all our roofs replaced due to hail.”source ↗
“I've been in attics today reconnecting our forced air ducts to the new vents when I saw they moved some of the box vents near the peak and left the old holes wide open.”source ↗
“Is this acceptable? I'm up on these roofs periodically and don't want to step through it or deform the shingles.”source ↗
“When we had our first heavy rain storm, there's a corner on our covered porch or water was streaming straight down through the wood joist.”source ↗
“I'm not sure what to do now. I really don't ever wanna talk to this guy again.”source ↗
“Do I just call it a loss and pay out-of-pocket for the appropriate repairs? Do I contact the insurance company and ask them for advice? Do I demand that he come out and fix it and if he doesn't, then I will sue him?”source ↗
“I just had a contractor replace my roof. We agreed on covering the entire deck with Grace Vykor ice and water shield, certain teed northgate shingles, a new ride vent, and lomanco deck air vents.”source ↗
“I noticed that they didn't cover the normal pitch section w grace all the way to the top.”source ↗
“They offered me $800.00 off for not doing it as agreed or they said they would pull that section off and redo it. Which would you choose?”source ↗
“A small area of shingles lifted up and let some water inside the attic.”source ↗
“Should we be concerned with the longetivity of face-nailing vs hidden nail?”source ↗
“I recently had the fascia/eave trim wrapped with aluminum coil as part of a roofing/exterior project. I’m looking for opinions from roofers/siding guys on whether this is acceptable workmanship or should be redone.”source ↗
“I'm trying to separate actual installation/water-management problems from things that are only cosmetic before I give the contractor a punch list.”source ↗
“Materials delivered, no communication on when the roof would be worked on or how long it would take, I had to call them and was told sometime in the week”source ↗
“Roof was worked on all day and replaced, they left without a word when it hit night so I didn't know at that point it was done”source ↗
“No word the next day on the next steps or what to do from here. materials are left in my yard that I also wasn't told about what they are doing with or when / if they will grab it”source ↗
“Repair comes with warranty but this guy is not very communicative and don’t have high hopes for the future.”source ↗
“That does not sound good at all.”source ↗
“Thanks. Yeah I'm trying to figure out whether it is worth bringing it up to the contractor. I just am ignorant to the standards involved.”source ↗
“Asked about it and basically got told to kick rocks. Their take is the estimate isn't part of the contract.”source ↗
“And on top of that they billed my insurance company for 300 LF of flashing that never went on the roof.”source ↗
“Is reusing flashing that's in decent shape normal enough that I should just let this one go?”source ↗
“I shifted my communications to the company owner mid install, I try to keep my points short with example and he largely responds in a way that doesn’t directly respond to the issue but more of a “he has to finish first” or “we will have a final QC walkthrough”.”source ↗
“They cut the hole right on a plywood seam and the wood dropped about 1/2" on one side (photo attached).”source ↗
“They had already finished and left before I got a chance to climb up there to take a look.”source ↗
“Is this a legit leak/structural risk for snow or foot traffic? Should I fight him on coming back to fix it, throw a 2x4 block across the seam from inside the attic, or leave it and call it a day?”source ↗
“I dont feel good about this. Not sure what to do. There are blatant violations here - performing work without a permit, lying about it, and billing me for a non existent permit (FRAUD).”source ↗
“Im left now with a roof with unpermitted work - the cost of a RETROACTIVE permit here includes a penalty of 9 times the standard price of $500, so he will need to fork over $4500 to come into compliance. Im not sure what to do and as a layperson dont really know if the work completed is up to standards b/c no one has officially inspected it”source ↗
“Any suggestions from you honest contractors on what I should do now? In addition to the permit issue, if the quality of the work requires more coating, should I even let him continue more work (after he gets a retroactive permit), or should i start looking at other contractors NOW to fix the situation?”source ↗
“I climbed up on the roof part way in and the worker is blasting clean through each shingle once and having at least one over-drive per shingle.”source ↗
“When I bring this up to the contractor he says " it's fine they put extra nails in ".”source ↗
“Roof kept leaking off and on for years during heavy rain.”source ↗
“The first time they tried to end the job, they had used tar instead of flashing”source ↗
“I came home to this.”source ↗
“How frustrated should I be right now? I feel this is even worse than just tar. Like a bad coverup of a not that big of a crime...”source ↗
“Is that normal practice?”source ↗
“I am having two windows replaced by a local company. When the windows arrived I thought they looked too tall and mentioned it.”source ↗
“They get one window in and I go take a look and there is a huge weird gap behind my mantle.”source ↗
“They disappeared a bit and came back and offered ideas on how to cover up the hole- which is now involving me redoing my mantel to fit properly.”source ↗
“Now that the work is done, he is demanding another $8k immediately, *before* the house sells! That is above the max $15k he quoted me, and he won't give me a detailed breakdown of his work.”source ↗
“He did things like open the decedent's SAFE without asking me and without me being present, then claimed there was nothing in the safe.”source ↗
“The top level looks terrible to me; but I don’t know if this is acceptable.”source ↗
“Just wondering if I was going to get scammed or not.”source ↗
“They told me they would spray some chemicals in the box for $600.”source ↗
“I had new gutters installed, and maybe I’m just nitpicking, but it seems like these guys were lazy af. Is this normal?”source ↗
“After it's done I come out and checked the one near the ground, and it's having big gap like in the picture, both vertical and horizontal.”source ↗
“The horizontal at the bottom is pretty big, I can see through it to the wood inside!”source ↗
“Is that normal for a siding patchwork? Feel like gap like that will definitely get water in?”source ↗
“What should I tell the contractor?”source ↗
“these guys are running a straight hustle on you.”source ↗
“It looks way different from his video.”source ↗
“What looked like a bit of dust on the awning is obviously paint and oily looking stains.”source ↗
“The trim is not smooth. There are other strange brownish stains.”source ↗
“There were other trim spots too that look awful that were covered by the bushes in the video he sent.”source ↗
“Had my siding redone and they put up this box, bought a new light and all of the pictures i see have tabs inside the box for mounting. How do i use this?”source ↗
“I installed my own and I had literally no idea what I was doing. It’s 100x better than this. I’m honestly in shock at how shit this is”source ↗
“that 2x2 cutout is basically a bottleneck waiting to happen, especially with the kind of leaf litter and gunk already collecting up there. one good autumn and you'll have an overflowing gutter right at the downspout”source ↗
“exposed screws in a wet zone are gonna rust out way faster than they should, plus they’ll snag every twig that comes through. i’d be calling them back to redo it with a proper 3x3 drop outlet and sealed fasteners”source ↗
“I tried , seems like resistance from above”source ↗
“Company cracked glass in door and had it replaced. But now there is a gap on the outside and I can press and move the window. They claim it is normal yet it does not match the other door which is sealed.”source ↗
“Not acceptable . Waste of money”source ↗
“The top of the valance is resting on the wall while the rest slants in toward the window. Every shade is installed like this.”source ↗
“However now I have several light fixtures that are like pushing down from the ceiling no longer flush, and vent screens pushing down to with insulation coming out and new gaps. Am I over reacting or should I not pay the remaining balance until they come in and fix this?”source ↗
“Within the first year defects started emerging — screens pulling completely off the frame, structural posts splitting and twisting, nails becoming exposed, gaps throughout the enclosed deck large enough for rodents, frogs, hornets, and other pests to get inside.”source ↗
“Goliath Exteriors Inc. was administratively dissolved in September 2025 — right in the middle of our unresolved dispute. He now operates as Stampede Construction LLC at the exact same address.”source ↗
“The contractor I hired screwed up the work he performed and the issues weren’t noticed until about two weeks after the job was completed.”source ↗
“That was over two months ago. He’s stopped replying to texts and doesn’t return calls.”source ↗
“I’ve requested the invoice along with the proposal for the repairs and haven’t gotten anything.”source ↗
“I had these roller shades installed and this doesn't look right to me.”source ↗
“This is what we got and were told by the installer that this is flush mounted.”source ↗
“oof that's rough, 41k down the drain and now he's playing shell games with company names. the dissolution in the middle of your dispute is such a red flag”source ↗
“EDIT** OK people. There is a ton to unpack here and I am now on verge of a breakdown adn cannot keep up with the comments - I need solutions please”source ↗
“I just went in and measured up the notch in the joist and its fully beyond the half way mark.”source ↗
“I walked in a rental once and said “god damn that drywall patch looks like shit”… then the tenant told me that he did it because he couldn’t get maintenance to come out.”source ↗
“Right after the remodel, they started having a slow‑draining sink and couldn’t get the renovation company to come back and fix it.”source ↗
“One time I was at a residential customers house working on their water softener. The customer had recently installed geothermal heat pump air handler. The installer scrawled in huge thick sharpie (like the really big thick ones) something like 'heat pump installed by proud union tradesman, plumbing installed by non union scab hacks'”source ↗
“We moved into a new build, the surveyor noted that the bathroom vent fan had a pipe attached in the attic, but was not connected to the outside.”source ↗
“We asked the sellers to fix this, and turns out, they just duct tapes two pipes together.”source ↗
“Is this OK? Or should we ask them to correct it?”source ↗
“Opened the ceiling in one of my buildings due to a leak from a different bad connection and found this. Installer was “licensed” and charging over a dollar per minute”source ↗
“The guy who remodeled our bathroom thought this was well plumbed. (I already replaced his "work")”source ↗
“been there done that as a novice home owner. did it work? yes. i would pay nobody to do this though”source ↗
“They disconnected my slop sink and left it like this, so I don’t currently have a functioning sink as they threw out the connecting pipes.”source ↗
“Instead they have put black membrane over the gravel, scattered a couple of mm of top soil and laid down the turf.”source ↗
“Also, is it normal that the gaps are so wide?”source ↗
“Basically all cuts have small chips in the new porcelain. Both steps looks terrible and poorly finished. Straight edges are squint. Grouting missing all over the place.”source ↗
“The company who completed the work are no longer answering my calls and messages.”source ↗
“Iv got someone coming to have a look to price up fixing the issues. Do I ask for money back to fix issues? Or what are my options.”source ↗
“This is dirt with a vacuum bag emptied on it.”source ↗
“I notice the blocks are upside down. Is this a normal/satisfactory approach to building a retaining wall?”source ↗
“I just paid to Hydroseed the area over a septic system we installed. The young man has a smaller tow behind unit and seemed to be having trouble keeping his slurry mixed. I left the job and came back the next day to see this. Is this an acceptable coverage for hudroseeding?”source ↗
“Not looking forward to dealing with this!”source ↗
“Within 3 weeks There's been a lot of shifting As you can see in the pictures.”source ↗
“At the end of the day we ultimately want the job done right. But we don't want to jip the contractor either.”source ↗
“What would you do? Is this horrible work that we should redo completely? Is this normal?”source ↗
“Yea, you got ripped”source ↗
“Am I obligated to pay him anything when the job was left incomplete and unbagged?”source ↗
“I spent 5 years in erosion control, and I know what it looks like when someone had problems with their equipment and had another job to get to. You got... hosed”source ↗
“From what I’ve read on driveway construction, you need a good base of min. 1” sized crushed angular rocks to “lock the rocks” together. We’ve dug down and there is just more of the same sandy tiny rounded rocks.. it sinks and has zero structural stability.”source ↗
“Was told by the owner of the company that this is what 1.5” crushed rock looks like- and that if I had a specific idea of what I wanted the 1.5” crushed rock, I should have told him where to get it…”source ↗
“I wanted to get some opinion before speaking with him later today about the job. It’s the first time I’ve paid for this type service. It for sure doesn’t look like any pics or videos I’ve found.”source ↗
“I would probably just pay the $150 and move on… you’re not paying for the work he’s done, you’re paying for the guy to get lost.”source ↗
“I’m already halfway paid in on the job too.”source ↗
“Thank you. That’s what I thought. Bummer. That’s a lot of wasted work.”source ↗
“That’s worse than substandard quality. You are well within your rights to complain.”source ↗
“Just had a blue stone patio installed and I think it looks awful and isnt going to last.”source ↗
“None of the retaining wall bricks are glued\secured which I've heard isn't uncommon, but 50% of the perimeter stones are loose.”source ↗
“It's not horrible but it's a little uneven and it stones sort of flip up at the end which prevents water from running off.”source ↗
“I'm looking at the different size gaps between tiles and the manhole cover is on an angle and the other cover is laid with the pattern in the wrong orientation. Job is still ongoing. Is this ok or should I mention it?”source ↗
“At what point will this project start to show failure? I’m worried I’ll need to pay them and a 6-12 mos from now it will show signs of failure and then I’ll have to file a small claims case, etc.”source ↗
“Although they are nice and are hardworking and we have a signed contract, I am hesitant to continue working with them, because at this point to correct this, they’d have to manually dig out all the polymeric sand in all the joints and complete all the correct steps.”source ↗
“I’m also thinking about contacting a paver company or two and asking for an estimate to do it correctly and subtract it from the final payment of this current landscaping company. What are my other options? Please advise!!”source ↗
“Avoid Two Men and a Truck in Burlington, VT: use literally any other mover. They do not meet the standards of other Two Men and a Truck locations, and they cost me over $7,000 in damaged furniture, lost equipment, and doubled shipping costs because they packed the truck so poorly.”source ↗
“Used Two Men and a Truck for my move. NEVER again, damaged the house we moved out of, hole in the wall, broken stair treads, broken railing.”source ↗
“We repeatedly had to follow up ourselves to get updates, find out if samples had shipped, ask what had changed between formulation rounds, get preparation instructions, and figure out what the next step was.”source ↗
“We also ran into issues with commercial feasibility.”source ↗
“One formulation round came back at roughly four times our stated target, and the sample was sent without written dilution or caffeine instructions.”source ↗
“We hired a guy three weeks ago to tile our bathroom shower.”source ↗
“Then the work started going sideways.”source ↗
“I want to let him go. But here's the thing—he's a genuinely nice guy.”source ↗
“I've never fired anyone before, and I'm dreading this.”source ↗
“We expected they would be a little rough from the texture, but expected them to be even and not sloping in different directions or having some bricks higher than others. The builder and mason say this is just how it is because bricks are not made perfectly and they can’t do any better. Are my expectations unrealistic?”source ↗
“Basically I don't want to bother the project manager and upset the worker but it seems really sloppy.”source ↗
“They didn’t dig but poured the concrete into a frame directly on top of our soil (no gravel base). It sits 6” above ground level.”source ↗
“GC says her painters didn't mention anything so she thinks it's from city construction out on the street.”source ↗
“GC says nothing to be done, just a 1973 house problem.”source ↗
“Given that, do I actually have grounds to hold that last draw until this stuff gets fixed? Or should I just hold back enough to cover quotes for fixing these items and pay the rest? Or am I out of luck and just have to trust them to come finish it?”source ↗
“The installation quality was poor, leaving several significant dings, scratches, and wide gaps between the planks.”source ↗
“The filler he applied is a dark grey/bluish-grey color that looks absolutely nothing like the natural oak.”source ↗
“This is a nightmare.”source ↗
“My basement is being remodeled and the drywall guys just finished up. I noticed a trail of white residue leading to a bush on the side of my house and found this”source ↗
“Some guys working on my bathroom left about 20 of some kind of multitool blade on the lawn in my backyard.”source ↗
“We hosed it off this evening and can definitely see the puddles.”source ↗
“No rebar either.”source ↗
“Am I supposed to let him “fix” it, and then bite the bullet and pay for it to be done again by a different company? Do I file a claim with his insurance? Do I tell him to scram, and pray someone else will come fix the nightmare that is my entry door?”source ↗
“I think legally, he has the right to come give it his best attempt a second time around, but I can’t help but feel like the second time WON’T be the charm here.”source ↗
“It just spikes my blood pressure knowing that this is the quality I was left with, feels like there was no pride put into the work”source ↗
“We just got our siding replaced with Hardie boards and the contractor just said job's done and handed me the bill, but there's some things that just don't look right.”source ↗
“Could you all please let me know if I'm just nitpicking or if any of these are actual problems I should be telling them to fix before I pay?”source ↗
“Contractor pulled permits for all windows and doors but decided (without talking to me) that it's "better" to just mark it as an existing opening.”source ↗
“First time homeowner so not sure how risky or not something like this is.”source ↗
“Nope, just concrete poured inside a frame on bare dirt.”source ↗
“We had a contractor do work in our backyard. Among other work, they replaced wood steps with stone and in my opinion cut corners.”source ↗
“They’ve since “fixed” some of the issues by putting a stone paver on the stairs where the hole was.”source ↗
“They then said the siding replacement behind the stairs wasn’t part of the work and would be extra.”source ↗
“We still owe the company several thousand to close out the work/contract. But it seems like the work is incomplete as I will now have to hire another contractor just to finish the work of this contractor”source ↗
“We still owe them several thousand which I am wanting to withhold until they at least fix the siding behind the stairs.”source ↗
“My handyman did this while I was at work, during the process of residing the entire house. It looks awful and i paid 15k.”source ↗
“I had a roof leak and needed a large repair on the ceiling. The repaired are is noticeably thicker and just looks off. Is this worth a fight with the contractor?”source ↗
“Used a hyper-local guy who had great reviews. He hired someone to replace our shower tile and it’s awful.”source ↗
“Asked for it to be fixed, and he disappeared for 2 weeks after the tile guy no showed on us.”source ↗
“Came back on the radar and said he was going to be over the next day, no showed again and is now unresponsive.”source ↗
“No written contract but plenty of on the record conversations. We feel really dumb! And really stuck!”source ↗
“Is this a “wait and see if anything fails” thing or is my family in danger?”source ↗
“I'm currently in a dispute with a kitchen fitter one of my main issues is that contractor electrician he used left my thermostat controller in this state, not sure what they've done to the backplate.”source ↗
“I've subsequently had it made safe.”source ↗
“Any help would be appreciated as I've been living with half a kitchen for the last 4 months.”source ↗
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