How to handle a mechanic who messed up brake repairs
Bad mechanics often leave safety hazards like air in brake lines or incorrectly installed shocks that cause new noises and loose bolts. When you have to keep returning for the same unverified fix, it destroys your trust and forces you to drive an unsafe car.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1taking more photos of the breaks
- 2gathering more information on mileage and when work was done
- 3Contacting media consumer advocate shows like Tom Martino
- 4Finding independent mechanics through trusted referrals
- 5idling the car at night to cool off despite knowing it worsens fuel consumption
- 6calling the dealership to request a callback from the manager
- 7attempting to negotiate for a free oil change or discounted installation labor
- 8Hiring another roofing company to inspect the work and suggest alternative solutions like rubber coating.
- 9adding coolant back into the system
- 10keeping an eye on the temperature gauge
- 11bringing the car back to the shop to be checked with a funnel
- 12Contacting a lawyer
- 13Requesting a full or partial refund
- 14Negotiating parts at cost and waived labor from the shop
- 15Paying the new mechanic shop to fix the damage and replace the components
- 16Cutting losses and deciding whether or not to notify the original mechanic
- 17paying for additional repairs
- 18yelling back at the shop
- 19asking for advice online
- 20Consulting a lawyer
- 21Looking around the area for low walls or curbs that could have caused the damage
- 22Filing a claim under garagekeeper's insurance
- 23Taking the vehicle to the dealership and waiting while driving a rental
- 24Letting the dealership technicians do their own troubleshooting process
- 25Taking the car to a different shop for inspection
- 26Gathering pictures and treating the situation as a legal matter
- 27Questioning the shop's assessment or seeking alternative mechanics
- 28seeking a second opinion from knowledgeable communities
- 29inspecting parts visually for paint or wear indicators
- 30Demanding a brand new or replacement engine
- 31Insisting on an independent teardown inspection or oil analysis
- 32Threatening legal action or a media campaign
- 33Negotiating an extended warranty covering future catastrophic failures
- 34Calling emergency roadside assistance
- 35Taking the car to a new independent mechanic for a second opinion and repair
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“Anyone ever had similar damage and how did it happen mechanic saying he left it on the road and maybe a car crashed into but I don’t believe him”source ↗
“I brought 2020 VW Jetta into the dealership I purchased it from for an oil change (free oil changes for life).”source ↗
“I drove a total of 17 miles away from the dealership, and the low oil pressure light turns on, I hear a knocking sound from the engine, and the error stop start light turns on.”source ↗
“Popped the hood and the car was bone dry of oil, and there was oil all over the splash guard of my car and all over the car and engine bay.”source ↗
“Towed it back to the dealership, and they determined the tech installed the wrong oil filter and it failed!”source ↗
“They are having me speak first with what I would like the resolution to be but I can’t think of any other resolution than a new engine. Who knows what could be damaged internally.”source ↗
“Our 1995 barn roof started leaking in 2021. Had two roofers for advice—both said the first step was to replace the screws. We went with a highly-rated local roofer and they replaced the screws in 10/2024 for $4K. Leaks persisted.”source ↗
“The guy who checked the roof showed me the photos you see—there’s an empty hole next to every screw over the entire roof (27 squares.) He said that this wasn’t normal.”source ↗
“I contacted the original roofer. His exact response was—“all our crew attempted to do was replace the old screws with new ones. Is this a situation where our company is trying to be blamed for a very old roof leaking after a repair was attempted at fixing it?””source ↗
“Yesterday when i picked it up, there was a whining noise coming out near serpentine belt when i started car in front of the mechanic shop.”source ↗
“Then when i drove home before i even reach home 5 min away the car started overheating.”source ↗
“So i called mechanic but i also told him that i see there was no coolant in the tank”source ↗
“2 days after, I notice a yellow marking on my tire around a bulge.”source ↗
“If they would have told me about it when they called when it was ready for pickup or when I got there. I would have just decided to get a new tire or drive 2 blocks down the street to the tire shop the same day on my own acknowledging the risk.”source ↗
“Today I was told my calipers were wound up to retract the piston(is that the right term) rather than put in service mode to electronically retract the piston(not sure I’m using the right terms) when looking at the calipers the rubber that goes over the piston is all chewed up. There’s junk and metal flakes all in the piston jamming it up. I’m being told I need new calipers now because of all of this and it’s expensive.”source ↗
“Would you just pay the new shop to do the work or should I mention to the high school friend that one shop is saying the brake job was done wrong and parts now have to be replaced.”source ↗
“What are my options as I feel like I was scammed.”source ↗
“I was driving normally when I suddenly heard a massive grinding noise from the right rear wheel, and the brakes essentially locked up.”source ↗
“The roadside technician removed the wheel and found that the lower guide pin bolt on the brake caliper was missing (either fell out or sheared off).”source ↗
“However, I had the car checked in a new independent mechanic to fix the recent breakdown. The new mechanic showed me the old pads and discs: the pads were completely worn down to the bare metal backing plate, and the brake disc was heavily scored and completely destroyed.”source ↗
“He explicitly stated that there is absolutely no way these pads and discs were changed or properly serviced 40 days ago, given the catastrophic level of wear.”source ↗
“She is now experiencing issues with her 2016 Honda Civic car an it makes a lot of banging and scratching sounds.”source ↗
“I dont trust him because he did this job and shes now going back for the 3rd time.”source ↗
“He first left air in the break lines he said by mistake and now hes claiming shocks he installed are rubbing on the top peice of steel you see in the photo cause the bolt came loose in the trunk he said”source ↗
“When I first got it a full tank got me around 400 miles, but now it's about half that, and it genuinely feels like on the distance to empty screen whenever I drive a mile it drops 2 miles.”source ↗
“I've taken this vehicle to the dealership and I'm driving a rental for work. It's been a week and so I checked with the dealership and they said they are throwing spark plugs and ignition coils in.”source ↗
“I call b******* and think that they have no idea what they're doing.”source ↗
“If this were my personal car I would be livid. It's at the dealership because they are supposed to be familiar with these issues. Otherwise I could've just gone to express oil. Or pep boys. Or meineke.”source ↗
“I have a 2020 GX460 and took it to Firestone for a lifetime alignment. they only adjusted camber and toe and didn’t adjust caster. it was out of spec but said caster is not adjustable.”source ↗
“I’ve had too many friends get caught in their scam during their time of need and without the knowledge to know CB are wolves in sheep clothing.”source ↗
“After they looked at it, they said it was the rear differential that was acting up. He quoted me two prices ~$1700 for parts that have a 75% of fixing the problem or $5100 for a whole new rear differential that would definitely fix it. I didn’t want to gamble, so I opted for the higher price.”source ↗
“I picked it up after a few days, 15 minutes into driving it I had the exact same issue.”source ↗
“He said it was probably the tires being worn down. Paid $500 for new tires. The issue still wasn’t fixed.”source ↗
“I feel like I was kind of being taken advantage of.”source ↗
“Don’t think it’s covered it’s cowboy garage I gave the car in for inspection test. He’s not owing up regardless I gave him the car and keys so it should be his responsibility”source ↗
“Mechanic said they had to cut in order to get the bolts out that were spinning in order to change the alternator and replace the belts.”source ↗
“Used zip ties to re secure one of the motor mounts and welded another to the frame.”source ↗
“Also did it without telling me or my consent.”source ↗
“I drove the car 20 minutes had gas leaking from a gas line and stopped at a shop and that’s how I found out.”source ↗
“I recently got all 4 brake pads and rotors replaced. The service advisor was somewhat very hesitant to replace the rotors and he said only brake pads needs replacement.”source ↗
“In the service record I see a note that my rotors were resurfaced but I was charged for the rotors.”source ↗
“Advisor says it’s replaced but wanted a second opinion from folks who are more knowledgeable.”source ↗
“I am getting suspicious because the service team called for a feedback after a week and when I asked them they said the rotors were resurfaced.”source ↗
Where this came up
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