Said It Here

What to do after your bank account is hacked

Victims of bank account compromise and identity theft often feel confused and lost about what actions to take after freezing their credit and locking accounts. This uncertainty stops them from knowing how to fully protect themselves, secure unauthorized bank accounts, or figure out what other fraudulent activity might exist in their name.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    locking and freezing bank accounts and online logins
  2. 2
    calling credit bureaus to freeze credit
  3. 3
    using IdentityTheft.gov guided interview
  4. 4
    setting up unique passwords in a password manager and adding security PINs with banks
  5. 5
    freezing credit
  6. 6
    closing compromised accounts
  7. 7
    adding notes to ChexSystems

In their words

Unedited, most upvoted first, each linked to the thread it came from.

Somehow my identity was stolen. They opened several bank accounts in my name (but with a different phone and email), and more confusingly gained access to a bank account and transferred thousands of dollars into a fake account.source ↗

I’ve frozen my credit and done step 1 on Chex system that seems to just be a note attached to my identity that says to be extra cautious with security, but I don’t know what else to do, I don’t know what else could be in my namesource ↗

Jumpy-Cauliflower-58 · r/personalfinance · 5 upvotes

I believe my banking info was hacked and now I’m confused and lost how and what to do after?source ↗

And how do I protect myself beyond locking everything or calling the credit bureaus to freeze stuff?source ↗

Hairy_Pear3963 · r/personalfinance · 2 upvotes

Where this came up

People with this problem also raised