How to update firmware on discontinued hardware when support is gone
Updating older, end-of-life hardware often fails because manufacturers no longer provide active support, leaving users stuck with invisible update errors or unresponsive MS-DOS bootable USBs. Without official documentation or working credentials, people are left stranded when trying to fix critical equipment that manufacturers have abandoned.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Confirming the exact BIOS package and hardware revision before attempting updates
- 2Changing the OS selection in setup to enable UEFI features
- 3Waiting for manufacturer support response
- 4Searching online for documentation and community tips
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I have a client that has this product in use to distribute Internet access through an MDU complex and yesterday the controller quit working.”source ↗
“They're long out of warranty/support from the manufacturer and while I am waiting for Belden support to get back to my I do not have high hopes.”source ↗
“The product line doesn't seen to have a lot of adoption and I can't find much info online.”source ↗
“Currently the IRIC-NC-4G-20RF4 controller boots and answers locally to web and SSH, but the credentials I have don't work.”source ↗
“I tried to upgrade the BIOS due to missing UEFI support (and it should have it) and "5x disk bay docking station" problem, but I can't do anything.”source ↗
“it does only from usb bootable MS-DOS, it passes the first step but when it tries to do the second step I think it returns an error (can't see it, too fast) and instantly reboots.”source ↗
“Tried the recent one, 3.26, it goes through the first step but then I get another error”source ↗
“Tried to reach Getac Support but no answer...”source ↗
Where this came up
People with this problem also raised
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- 40How to find replacement parts for discontinued hardware
- 2VLAN interface missing after OS upgrade