What people keep running into with crm software
Complaints tagged crm software, each raised by more than one person. One-off posts are not included.
3 recurring problems · 17 people · 6 forums we read
Raised more than once
Most people first.
- 9Account deactivated for security reasons and stuck in ID verification loopRoutine profile updates or edits frequently trigger sudden account deactivations without clear explanations or human support to resolve the issue. Submitting a government ID through third-party services like Persona or CLEAR often results in endless processing loops with no way to log in or contact customer service.
- 5Why do team members hate using our CRM?Complex CRM platforms force everyday workflows into rigid systems that clash with how teams actually operate, turning basic data entry into an overwhelming chore. This friction causes employees to avoid logging information, leaving managers with incomplete records and abandoned software.
- 3Why do CRM apps share my customer data with other companies?Customer relationship management platforms automatically pool and monetize contact data by default through data enrichment features without explicit opt-in controls. This practice forces privacy-conscious users to abandon the software and migrate to alternative platforms to prevent their proprietary data from being exposed to competitors.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.