What people keep running into with platform policies
Complaints tagged platform policies, each raised by more than one person. One-off posts are not included.
3 recurring problems · 9 people · 5 forums we read
Raised more than once
Most people first.
- 4Why are new platform sales features turned on by default?Platforms automatically opt stores into new AI sales and chat integrations, forcing owners to manually search for and disable each setting. This opt-out approach leaves sellers dealing with hidden competition, unpaid use of their digital images, and the risk of bad reviews from poor automated buyer experiences.
- 3How to get initial active installs before app store submissionApp marketplaces often require multiple active installs from unaffiliated accounts before they will publish a new listing. Because the app isn't listed publicly yet, developers have no natural discovery channel, leaving them stuck with no way to get those initial downloads required for submission.
- 2Why are my legitimate customer reviews getting deleted?Automated fraud filters frequently flag and remove genuine reviews, leaving businesses unable to recover them because customers cannot realistically provide proof of purchase months later. Asking customers for documentation also frustrates them and risks damaging relationships. Meanwhile, platform support rarely responds, leaving merchants feeling helpless when real feedback disappears.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.