What people keep running into with shipping
Complaints tagged shipping, each raised by more than one person. One-off posts are not included.
44 recurring problems · 327 people · 28 forums we read
Raised more than once
Most people first.
- 2Why won't companies ship specialized products to Alaska?Shipping large or specialized items to remote locations like Alaska is consistently difficult and expensive. This makes it nearly impossible for residents to order what they need without hitting major delivery barriers.
- 2Etsy refunded the buyer but the package arrivedOnce Etsy issues a refund for a delivery issue, the action is final even if the buyer later receives the package. Sellers cannot get reimbursed by production partners like Printify, and buyers are left without a clear way to repay for the delivered item.
- 2Order marked shipped but tracking doesn't updateSellers print labels to mark purchases as dispatched, which leaves the tracking number leading to nothing or stuck saying the carrier has not received the package. When buyers message to ask if a shipping agent is delaying the first scan, sellers ignore the inquiry. This leaves buyers waiting past their delivery window without knowing if the item is actually in transit.
- 2Shipping software that doesn't charge per labelMost shipping tools eventually add a per-label fee on top of the actual postage and monthly subscription costs. As order volumes grow, these extra charges quickly become too expensive to sustain, leaving sellers feeling like they are paying twice for the exact same label.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.