What people keep running into with two-factor authentication
Complaints tagged two-factor authentication, each raised by more than one person. One-off posts are not included.
3 recurring problems · 17 people · 7 forums we read
Raised more than once
Most people first.
- 8Why are our Salesforce accounts getting blocked for high-risk proxies?Legitimate network connections are being incorrectly flagged as high-risk anonymizing proxies like TOR or Mullvad, causing administrator accounts to be repeatedly blocked. This leaves organizations locked out of their accounts for months without a clear way to prevent the behavior.
- 7How to set up MFA backup methods so you don't get locked outLosing a primary mobile device often locks people out of their accounts because they have no configured backup authentication method or bypass option. Without a pre-established alternative, individuals are forced to file tedious IT support tickets just to re-establish access on a new device.
- 2Can't verify account without a mobile phoneVerification systems rely on text messages that cannot be received on a landline or go to phone numbers you no longer have. When backup options like landline callbacks fail, people are entirely blocked from finishing new account setups or get locked out of their existing shops. They then cannot contact customer support to explain the situation because help sites require an active login just to get assistance.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.