Handling hostile outgoing IT providers during migration
Outgoing IT providers often sabotage migrations out of anger at losing a client, withholding cooperation and resorting to personal insults or threats. This obstruction forces the incoming team to rely on legal intervention just to get basic cooperation, turning a routine transition into a hostile standstill.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Having attorneys write formal letters to force cooperationDid this help you?
- 2Contacting the client to intervene and handle the outgoing providerDid this help you?
- 3Refusing to deal directly with the outgoing provider and forcing the client to manage themDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I was promised this will be the ‘most difficult migration’ I have ever done. Not because of complexity. Because the competitor is upset they are losing this small 3 seat client.”source ↗
“In the short conversation, there were many names I was called. The nicest being ‘low-life thieving piece of sh!t’.”source ↗
“That clown show was the hardest migration because the asshole just refused to respond to anything related to the change - didn’t matter if from customer or us. Ended up being hostile as attorneys had to write letters.”source ↗
Where this came up
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