What r/msp keeps coming back to
Complaints raised here by more than one person. One-off posts are not included.
49 recurring problems · 92 threads read · read since September 2026 · Reddit
Raised more than once here
Most people first.
- 73How to stop letting accounting stress ruin my life?“I'm barreling towards burnout and have openly expressed it to my manager, fairly certain it went on def ears as the work load is to great. Not sure what I'm going to do, but a job I still love may make me quit.”
- 53HubSpot is down and timing out right now“Their status page reports ok but having issues with several clients.”
- 31How to handle the financial and identity drop after leaving a career“Just got layed off kaseya. They fired about 200 employees.”
- 27how do I get my first client?“We all know customer acquisition is the hardest part of this game so I'm reaching out to my brother's/sisters for that leg up. I'll take anything ... you name it.”
- 16How to deal with all the low effort AI content online“It's getting worse and there are no direct rules against it.”
- 13Why do Microsoft software updates and account errors break everything?“Right? But how can you know?? They move the boxes all around all the time and add new ones, too 🤣”
- 13How to start a business with no industry experience“I’ve owned my MSP since 2019 and built it from scratch. It’s now profitable and comfortably covers its expenses, but getting to that point was not easy.”
- 11How to keep hostnames and IPs when migrating domain controllers“Hi guys wondering if anyone can recommend any companies that do NAV 2018 to Cloud migrations in Australia ?”
- 9Why pay for an expensive SEO suite when you barely use it?“That being said, I just learned that ninja billing isn't automated. After learning this I checked my invoice and I'm being billed for about 50 more devices than I have.”
- 6How to tell a client their bookkeeper is incompetent“It's wild - with all of the hullaballo regarding AI safety I do feel that clients are somewhat more hesitant.”
- 6Why does Microsoft Edge force ads and unwanted features?“Edge would be better if Microsoft could refrain from force feeding advertising and affiliate marketing crap at every turn.”
- 6How to track business vendor contracts buried in email“Tired of wondering what (and with whom) we signed 3-6-etc. months ago, so want to ask.”
- 5Why are clients replacing freelancers with AI?“However I just left a meeting with a small client of ours that wants to drop our EDR and backup because his son is a vibecoder and he has been seeing TikToks on how to vibecode his own AV and other apps.”
- 5How to stop juggling bookmarks for admin tools and reference sites“I kept a messy bookmarks folder of random sites for WHOIS lookups, port references, email header parsing, M365 SKU lookups, etc. Got annoyed enough to consolidate everything into one free browser-based toolkit.”
- 5Why does my VPN or remote connection keep dropping?“It’s giving him a certificate expired message”
- 5Antivirus blocking legitimate software updates and installers“When I downloaded the latest on-prem installer Windows Defender ate the download right away. Detection: Trojan:Script/Wacatac.C!ml”
- 5How to choose between N-able and Action1 for patching and remote support“I have been wanting to move away from SC for quite a while now, but can't find a suitable replacement. Mostly due to SC's Backstage functionality - I use that ALOT and I haven't found any other product that provides something similar.”
- 4How to manage remote IT infrastructure without a dedicated team“We work with sensitive information, but we don't have a single clear way to organize simple and secure processes when half of our staff works remotely around the world and half works from the office =(”
- 4Hardware vendors cold calling my clients behind my back“over the last two months Dell has called four customers.”
- 4Why are basic security features locked behind expensive tiers?“Conditional Access is like having to pay extra for a packet filtering firewall on your router.”
What this forum worries about more than the rest
How much more often a topic shows up here than across every forum we read.
remote access56.3×managed-services56.3×endpoint security56.3×channel partners56.3×