What r/msp keeps coming back to
Complaints raised here by more than one person. One-off posts are not included.
96 recurring problems · 255 threads read · read since September 2026 · Reddit
Raised more than once here
Most people first.
- 98How to stop letting accounting stress ruin my life?“I'm barreling towards burnout and have openly expressed it to my manager, fairly certain it went on def ears as the work load is to great. Not sure what I'm going to do, but a job I still love may make me quit.”
- 76HubSpot is down and timing out right now“Their status page reports ok but having issues with several clients.”
- 62How to handle unexpected software subscription price hikes and slow support“Then we heard nothing until 29 days out that our price was going to jump 13%.”
- 47how do I get my first client?“We all know customer acquisition is the hardest part of this game so I'm reaching out to my brother's/sisters for that leg up. I'll take anything ... you name it.”
- 44How to deal with all the low effort AI content online“It's getting worse and there are no direct rules against it.”
- 43How to handle the financial and identity drop after leaving a career“Just got layed off kaseya. They fired about 200 employees.”
- 29Vendor tech support takes months to respond to tickets“They've responded once in 18 hours. The error message I'm getting is "*AxiosError: Request failed with status code 400*". I'm trying to onboard an important client with expiring Microsoft subscriptions to Pax8.”
- 28How to start a business with no industry experience“I’ve owned my MSP since 2019 and built it from scratch. It’s now profitable and comfortably covers its expenses, but getting to that point was not easy.”
- 27How to handle too much work without project engineers or coordinators“We trialled Wiz and the visibility is genuinely good and the price is hard to justify at our size.”
- 26Why am I being forced to use AI at work?“My boss just told me that if I don't start using it daily and sending a summary of what we've done at the end of the week with copilot, we will face discipline or possible termination.”
- 23How to handle high-pressure roofing salespeople“My client got a call today from a security consulting group stating the DMARC Policy and SPF record on their email isn't set up correctly and their domain could be easily impersonated and a follow up email.”
- 21How do you deal with a rigid and untrustworthy service provider?“Does anyone have experience with clients using MetTel? Large client is in talks to switching from ATT to MetTel. We are having issues with connectivity and the ability to have a fleet of phones on different carriers seems too good to be true.”
- 19Why isn't cold outreach booking any client meetings?“I’ve been a Sales/Marketing Manager at an IT MSP since January and I have zero new sales or appts booked to show for it.”
- 18How to respond when a client says your rates are too high“Anyone else have that customer that complains about you behind your back often enough that you catch wind of it and yet they keep coming back to you every time they have a problem?”
- 16Why do Microsoft software updates and account errors break everything?“Right? But how can you know?? They move the boxes all around all the time and add new ones, too 🤣”
- 16How to keep hostnames and IPs when migrating domain controllers“Hi guys wondering if anyone can recommend any companies that do NAV 2018 to Cloud migrations in Australia ?”
- 16Why can't I just see the price of software without a sales call?“What's the difference (if there is any) between these 2 licenses?”
- 16Why pay for an expensive SEO suite when you barely use it?“That being said, I just learned that ninja billing isn't automated. After learning this I checked my invoice and I'm being billed for about 50 more devices than I have.”
- 16Should I register a business before making any money?“Hey all, I’m looking for some feedback.”
- 15Why is QuickBooks still taking credit card fees from my bank account?“They started charging Credit Card fees and made the ACH setup impossible without talking to unresponsive support.”
What this forum worries about more than the rest
How much more often a topic shows up here than across every forum we read.
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