Said It Here

HubSpot is down and timing out right now

Core tools like workflows, contacts, and CRM are timing out or failing to load entirely during platform outages. This stalls critical sales operations and prevents time-sensitive tasks, such as sending out automated webinar reminders with event links, from going out on schedule.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    checking the status page or RSS feed
  2. 2
    testing if contacts load in an incognito window or checking specific record fields
  3. 3
    waiting out the outage and trying again later
  4. 4
    Using email notification links to bypass the normal login screen and access the home page
  5. 5
    Using the mobile app or browser app instead of the desktop login screen to view basic order management
  6. 6
    Checking alternative status trackers like Downdetector when official status pages show everything is working
  7. 7
    checking Reddit to see if there is a general outage
  8. 8
    waiting for service to be restored
  9. 9
    Calling customer support
  10. 10
    Calling it a day / stopping work
  11. 11
    Considering switching to a different software or excel sheets
  12. 12
    Waiting for vendor updates
  13. 13
    Wondering if a cyber attack occurred
  14. 14
    Reconsidering future software recommendations
  15. 15
    rebooting local PC
  16. 16
    checking public DNS servers and status pages
  17. 17
    Checking community threads to see if others are experiencing the same outage
  18. 18
    Waiting for the platform to come back online
  19. 19
    Waiting for the system to recover or attempting a rollback
  20. 20
    Switching between corporate networks and personal hotspots
  21. 21
    disabling notifications from Slack and Teams
  22. 22
    Thinking of starting with google ads
  23. 23
    Switching to a home network instead of a corporate network
  24. 24
    Checking Downdetector and social media status accounts when official status dashboards lack information
  25. 25
    Uninstalling the roaming agents across the client computers
  26. 26
    Switching to alternative security vendors like DefensX

In their words

Unedited, most upvoted first, each linked to the thread it came from.

Every instance across the globe, down for the count. I've not seen this before. I am just going to disable notifications from Slack and Teams this morning...source ↗

TilapiaTango · r/salesforce · 347 upvotes

Seriously, customers are going crazy thinking we've closed the store.source ↗

neoescape · r/shopify · 207 upvotes

Seems we’re having some issues connecting to Microsoft services, we can’t sign into anything on the commercial side, but the government side appears to be working fine.source ↗

Cyberian_ASCII · r/sysadmin · 154 upvotes

Is Shopify down for anyone else?source ↗

“There was a problem loading this website”source ↗

Distinct_Ad1683 · r/shopify · 77 upvotes

Admin panel down, but I'm still receiving orders. That's all that really matters for right now.source ↗

tdgross · r/shopify · 45 upvotes

Unable to access our cloud instance.source ↗

deeds4life · r/sysadmin · 37 upvotes

All I need to do is post transactions into the register and every click takes forever to process.source ↗

3_pigs · r/QuickBooks · 36 upvotes

Haven't been able to search, see transactions, or save a transaction for about an hour.source ↗

Spooklepoop · r/QuickBooks · 25 upvotes

almost *all* of HubSpot is unusable for me at the moment.source ↗

Disgustipator · r/hubspot · 21 upvotes

Last year we couldn't send marketing emails on Black Friday through Shopify for most of the day, now the entire login is broken for Cyber Monday, and AGAIN I can't send my deal email.source ↗

Cultural-Row23 · r/shopify · 17 upvotes

yeah I have been advertising a sale for today all month, I went to activate it this morning and could not log in.... I am sure I am losing sales right now.source ↗

Voidtoform · r/shopify · 15 upvotes

Their platform has been down for a week.source ↗

They have been extremely secretive about the issue and have disclosed almost zero.source ↗

Their support has been really rough and their lack of communication regarding this “outage” is inexcusable.source ↗

Electronic-Pie-829 · r/Netsuite · 13 upvotes

I can't get anything done. Dead in the water.source ↗

Just_Me_Im_Fine · r/QuickBooks · 11 upvotes

Can confirm that we are at least *receiving* orders, but it's annoying that I can't see all our reports and stuffsource ↗

charliewr · r/shopify · 11 upvotes

Yes it is down. Can't login to backend panel.source ↗

Trizei · r/shopify · 11 upvotes

I just almost had an effing heart attacksource ↗

floralspectre · r/shopify · 11 upvotes

Yup, workflows, forms, CRM all slow and timing out.source ↗

CousinBarny · r/hubspot · 9 upvotes

Yep can't access admin pagesource ↗

topher4ever · r/shopify · 9 upvotes

Absolutely criminal design, I thought my site had been hacked until people started posting on Reddit about the outage.source ↗

John___Matrix · r/shopify · 9 upvotes

Hi, is anyone having the same issue as me where opening quick assist showing "Try again later Something went wrong on our end. We're working on it." error?source ↗

ephycalyptus · r/sysadmin · 9 upvotes

I also cant even view invoice history for clients.source ↗

chubky · r/QuickBooks · 8 upvotes

Thought we'd get through a BFCM weekend without an outage until this. How naive of me 😂source ↗

kiko77777 · r/shopify · 8 upvotes

Visitors not loading and it’s lagging for us. WHY so many Shopify issues lately??????source ↗

Emergency-Finger1525 · r/shopify · 8 upvotes

Their status page reports ok but having issues with several clients.source ↗

Yohomi · r/msp · 7 upvotes

My store literally went down after a new launch 😭source ↗

lowkeyscrollin77 · r/shopify · 7 upvotes

I couldn't post a customer receipt...save button stayed grayed outsource ↗

not_blue_or_red · r/QuickBooks · 5 upvotes

Lovely, 2 new chargebacks thanks to that jump scare error page.source ↗

mankytit · r/shopify · 5 upvotes

from past 5-6 months meta outages are killing my sales and m numb now..source ↗

Shazu-786 · r/ecommerce · 4 upvotes

Same here, everything timing out, unable to load anything.source ↗

Beer_MeStrength · r/hubspot · 4 upvotes

Praying I didn't lose all the edits I was making. I will go insane.source ↗

LongShankRedemption · r/shopify · 4 upvotes

Bank feeds weren't loading, reports were taking forever.source ↗

Safe-Statement-2231 · r/QuickBooks · 3 upvotes

I could barely complete one transaction.source ↗

extrahorizons · r/QuickBooks · 3 upvotes

Our sales team is having some issues with it, too. I guess contacts/deals are taking forever to load, and there's a lot of "refresh this page" messages popping up.source ↗

MarvinParanoidDroid · r/hubspot · 3 upvotes

That happened to me, I was working on a store for the last hour or so and lost everything.source ↗

Subject_Row7142 · r/shopify · 3 upvotes

I definitely thought the website I clicked on Facebook turned out to be some sketchy company when that popped up.source ↗

rydog1223 · r/shopify · 2 upvotes

fucking everything. fucking fucked. hosting a webinar today, reminders w/ link to event meant to go out.source ↗

lizlemonista · r/hubspot · 1 upvotes

We just got the same at a client, and PC with Roaming agent is not resolving. We had to uninstall several roaming agents across the client.source ↗

I swear they cause more issues than they solve, getting so sick of this happening several times a year.source ↗

madjeff · r/msp · 1 upvotes

Looks like it's working again from what I can tell. It's very alarming, though.source ↗

Yohomi · r/msp · 1 upvotes

Indeed, I have seen similar incidents happen during dreamforce. This, by far, has the biggest impact.source ↗

lywyre · r/salesforce · 1 upvotes

AEs phones are ringing with upset customerssource ↗

Top_Cod9449 · r/salesforce · 1 upvotes

Also order is missing conversion history.source ↗

Huge_Kaleidoscope_40 · r/shopify · 1 upvotes

I was checking orders 14 hours ago and it was lagging...source ↗

krushemLee · r/shopify · 1 upvotes

Yes ours is as wellsource ↗

Lekkerjonty · r/shopify · 1 upvotes

Glad it’s not just mesource ↗

ganmaanja · r/shopify · 1 upvotes

Yep admin down for mesource ↗

John___Matrix · r/shopify · 1 upvotes

Yep 2 stores down for mesource ↗

igotluckyinkentucky · r/shopify · 1 upvotes

Yep, down for us despite the status page not getting an update.source ↗

chickenland · r/shopify · 1 upvotes

We are so gone 🥲🥲source ↗

CaptAwesomeness · r/shopify · 1 upvotes

Down for us too.source ↗

KlutzyValuable · r/sysadmin · 1 upvotes

Screen connect just crapped out on me in the middle of a session and wouldnt launch after.source ↗

Fiveohh11 · r/sysadmin · 1 upvotes

Same here. I'm in The Netherlands.source ↗

Lotsofmoney71 · r/sysadmin · 1 upvotes

Same here - Czechiasource ↗

Zyprox · r/sysadmin · 1 upvotes

Seems like it’s SSO, can’t access any sites that use it, which is a lot of sites unfortunately.source ↗

Cyberian_ASCII · r/sysadmin · 1 upvotes

Same here in the UK. Funny thing though, it works fine from my home network, fails when using trying to login from our corporate network.source ↗

AWalkingITNightmare · r/sysadmin · 1 upvotes

Getting a lot of 503 errors for my staff that use web apps.source ↗

DeathEater25 · r/sysadmin · 1 upvotes

US-Central can confirm logins are returned with 502 and 503s.source ↗

Similar_Weekend · r/sysadmin · 1 upvotes

Where this came up

People with this problem also raised