HubSpot is down and timing out right now
Core tools like workflows, contacts, and CRM are timing out or failing to load entirely during platform outages. This stalls critical sales operations and prevents time-sensitive tasks, such as sending out automated webinar reminders with event links, from going out on schedule.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1checking the status page or RSS feed
- 2testing if contacts load in an incognito window or checking specific record fields
- 3waiting out the outage and trying again later
- 4Using email notification links to bypass the normal login screen and access the home page
- 5Using the mobile app or browser app instead of the desktop login screen to view basic order management
- 6Checking alternative status trackers like Downdetector when official status pages show everything is working
- 7checking Reddit to see if there is a general outage
- 8waiting for service to be restored
- 9Calling customer support
- 10Calling it a day / stopping work
- 11Considering switching to a different software or excel sheets
- 12Waiting for vendor updates
- 13Wondering if a cyber attack occurred
- 14Reconsidering future software recommendations
- 15rebooting local PC
- 16checking public DNS servers and status pages
- 17Checking community threads to see if others are experiencing the same outage
- 18Waiting for the platform to come back online
- 19Waiting for the system to recover or attempting a rollback
- 20Switching between corporate networks and personal hotspots
- 21disabling notifications from Slack and Teams
- 22Thinking of starting with google ads
- 23Switching to a home network instead of a corporate network
- 24Checking Downdetector and social media status accounts when official status dashboards lack information
- 25Uninstalling the roaming agents across the client computers
- 26Switching to alternative security vendors like DefensX
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“Every instance across the globe, down for the count. I've not seen this before. I am just going to disable notifications from Slack and Teams this morning...”source ↗
“Seriously, customers are going crazy thinking we've closed the store.”source ↗
“Seems we’re having some issues connecting to Microsoft services, we can’t sign into anything on the commercial side, but the government side appears to be working fine.”source ↗
“Is Shopify down for anyone else?”source ↗
““There was a problem loading this website””source ↗
“Admin panel down, but I'm still receiving orders. That's all that really matters for right now.”source ↗
“Unable to access our cloud instance.”source ↗
“All I need to do is post transactions into the register and every click takes forever to process.”source ↗
“Haven't been able to search, see transactions, or save a transaction for about an hour.”source ↗
“almost *all* of HubSpot is unusable for me at the moment.”source ↗
“Last year we couldn't send marketing emails on Black Friday through Shopify for most of the day, now the entire login is broken for Cyber Monday, and AGAIN I can't send my deal email.”source ↗
“yeah I have been advertising a sale for today all month, I went to activate it this morning and could not log in.... I am sure I am losing sales right now.”source ↗
“Their platform has been down for a week.”source ↗
“They have been extremely secretive about the issue and have disclosed almost zero.”source ↗
“Their support has been really rough and their lack of communication regarding this “outage” is inexcusable.”source ↗
“I can't get anything done. Dead in the water.”source ↗
“Can confirm that we are at least *receiving* orders, but it's annoying that I can't see all our reports and stuff”source ↗
“Yes it is down. Can't login to backend panel.”source ↗
“I just almost had an effing heart attack”source ↗
“Yup, workflows, forms, CRM all slow and timing out.”source ↗
“Yep can't access admin page”source ↗
“Absolutely criminal design, I thought my site had been hacked until people started posting on Reddit about the outage.”source ↗
“Hi, is anyone having the same issue as me where opening quick assist showing "Try again later Something went wrong on our end. We're working on it." error?”source ↗
“I also cant even view invoice history for clients.”source ↗
“Thought we'd get through a BFCM weekend without an outage until this. How naive of me 😂”source ↗
“Visitors not loading and it’s lagging for us. WHY so many Shopify issues lately??????”source ↗
“Their status page reports ok but having issues with several clients.”source ↗
“My store literally went down after a new launch 😭”source ↗
“I couldn't post a customer receipt...save button stayed grayed out”source ↗
“Lovely, 2 new chargebacks thanks to that jump scare error page.”source ↗
“from past 5-6 months meta outages are killing my sales and m numb now..”source ↗
“Same here, everything timing out, unable to load anything.”source ↗
“Praying I didn't lose all the edits I was making. I will go insane.”source ↗
“Bank feeds weren't loading, reports were taking forever.”source ↗
“I could barely complete one transaction.”source ↗
“Our sales team is having some issues with it, too. I guess contacts/deals are taking forever to load, and there's a lot of "refresh this page" messages popping up.”source ↗
“That happened to me, I was working on a store for the last hour or so and lost everything.”source ↗
“I definitely thought the website I clicked on Facebook turned out to be some sketchy company when that popped up.”source ↗
“fucking everything. fucking fucked. hosting a webinar today, reminders w/ link to event meant to go out.”source ↗
“We just got the same at a client, and PC with Roaming agent is not resolving. We had to uninstall several roaming agents across the client.”source ↗
“I swear they cause more issues than they solve, getting so sick of this happening several times a year.”source ↗
“Looks like it's working again from what I can tell. It's very alarming, though.”source ↗
“Indeed, I have seen similar incidents happen during dreamforce. This, by far, has the biggest impact.”source ↗
“AEs phones are ringing with upset customers”source ↗
“Also order is missing conversion history.”source ↗
“I was checking orders 14 hours ago and it was lagging...”source ↗
“Yes ours is as well”source ↗
“Glad it’s not just me”source ↗
“Yep admin down for me”source ↗
“Yep 2 stores down for me”source ↗
“Yep, down for us despite the status page not getting an update.”source ↗
“We are so gone 🥲🥲”source ↗
“Down for us too.”source ↗
“Screen connect just crapped out on me in the middle of a session and wouldnt launch after.”source ↗
“Same here. I'm in The Netherlands.”source ↗
“Same here - Czechia”source ↗
“Seems like it’s SSO, can’t access any sites that use it, which is a lot of sites unfortunately.”source ↗
“Same here in the UK. Funny thing though, it works fine from my home network, fails when using trying to login from our corporate network.”source ↗
“Getting a lot of 503 errors for my staff that use web apps.”source ↗
“US-Central can confirm logins are returned with 502 and 503s.”source ↗
Where this came up
People with this problem also raised
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- 13Why are equipment service bills so expensive for minor fixes?
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- 2Floqast running slow and freezing during month-end close
- 9Why did my low mileage engine fail?