What r/hubspot keeps coming back to
Complaints raised here by more than one person. One-off posts are not included.
28 recurring problems · 98 threads read · read since September 2026 · Reddit
Raised more than once here
Most people first.
- 53HubSpot is down and timing out right now“almost *all* of HubSpot is unusable for me at the moment.”
- 33How to handle unexpected software subscription price hikes and slow support“They increased prices and charged us for every basic function. We tried to cancel our subscription early on, but apparently we’re locked into a 1-year contract.”
- 21Why is project management just doing admin and updating trackers?“Anyone else fighting this battle? Or am I just yelling into the void?”
- 19Why does fixing AI mistakes take longer than doing it myself?“The AI transcription/summarization is mediocre at best compared to point solutions in that space. It's also in the small things, like why is there a creepy male voice that says "this meeting is being recorded" in every meeting out loud?”
- 18Why does every software update make things slower and harder to find?“When did hubspot remove "quotes"?”
- 16How to clean up messy CRM data after importing“how to clean up the data is already imported tho there? im wotking for a company and they have uswd agencies before and now like there are 3 duplicates of same status label on their data. how to find all of this and clean up?”
- 16Should customer support live inside our CRM?“Any alternative solutions to AirCall that integrate with HubSpot as efficiently as AirCall but support physical IP phones (Australia)?”
- 12Why is enterprise work software so frustrating to use?“Every time I use Hubspot's AI I'm disappointed. From the bad generate property AI to the useless workflow action generations, everytime I try it I feel like I wasted time.”
- 7Why am I getting locked out of my account when using the correct password?“Whenever i try to pass the "verify with passkey" by clicking it i keep going back to the issue above.”
- 6Why do simple CRM automations get so complicated?“What’s the one workflow or automation in your HubSpot portal that has become way more complicated than it should be?”
- 5How to automatically update employee contact details without duplicates“For people using HubSpot, how are you actually keeping the contact data fresh?”
- 4Why am I paying a monthly fee to sell software for commission?“Partners now pay a $400/month Partner Program Membership fee, renewed annually.”
- 4Why is keeping up with software updates so exhausting?“I feel like I'm drinking from a fire hose. I've never been in a scenario where so much is changing so fast with so much significance. It's kind of exhausting.”
- 4Why does a CRM get so messy as outbound volume grows?“Every time outbound volume increases, our CRM slowly starts to fall apart. What begins as a clean system of record turns into duplicates partially filled records inconsistent lifecycle stages, and fields that mean different things depending on who touched them. Reporting becomes unreliable and ops ends up spending more time cleaning data than improving anything.”
- 4Who wins when warehouse data and CRM updates clash?“How do we get sequence activity to log to the correct SF record? How can we say enroll John in Sequence 1, and then that activity should go to John / Webinar / Product A (Lead Status: Open) and not a different one?”
- 3Why do platform integrations fail without errors?“That class of bug is miserable because the symptom is "empty response," not "wrong portal."”
- 3Why is my CRM so expensive and hard to customize?“i work with SF and i just started to learn a bit about hubspot and the price differences are unreal to me.”
- 3How to let AI update CRM data without breaking hidden workflows“I use Claude with HubSpot a lot, but there is a HUGE difference between letting it pull data for me and letting it make changes without me looking at what it's doing.”
- 3How to get tickets to a sold-out conference or event“I recently got approval from my manager to attend, but unfortunately missed the registration window and haven't been able to get a pass through the community forum.”
- 3How do I adapt my career to AI before I get laid off?“Yet another technological revolution, apparently guaranteed to either make us a lot of money or shove us into early retirement.”
What this forum worries about more than the rest
How much more often a topic shows up here than across every forum we read.
sales operations97.3×crm integration97.3×workflows97.3×data hygiene97.3×