Said It Here

Why is project management just doing admin and updating trackers?

Over-reliance on software and rigid frameworks has turned leadership and problem-solving roles into repetitive data entry and task management. Instead of running projects end-to-end and bridging gaps, managers spend hours updating trackers, building templates, and acting as a walking link directory for unused reports, which stops them from actually managing the work.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Feeding systems and filling out status reports and trackers instead of talking to people
  2. 2
    Connecting people on Slack and serving as a walking link directory
  3. 3
    Building templates and translating tool activity into management updates
  4. 4
    Building custom automation to update notes based on call recordings and emails
  5. 5
    Avoiding or ignoring default tool setups
  6. 6
    Switching to systems with built-in AI call summaries and automated activity logging
  7. 7
    game or ignore the CRM system
  8. 8
    use copy-paste jobs for required notes
  9. 9
    remove executive vanity fields and unnecessary required fields
  10. 10
    use AI agents and call recordings to auto-populate deal fields
  11. 11
    Using JotForm or Typeform combined with manual entry
  12. 12
    Using third-party platforms like Ramp
  13. 13
    Using Google Forms with Google Apps Script to create vendor records
  14. 14
    Spending hours troubleshooting minor administrative or formatting issues manually
  15. 15
    Using AI to shortcut reporting tasks and generate updates
  16. 16
    Rewriting reports by hand to make them tolerable
  17. 17
    pushing back on central where possible
  18. 18
    shielding project managers from governance
  19. 19
    Complaining and making them simplify the reporting process
  20. 20
    Letting the projects suffer while filling out PowerPoint slides
  21. 21
    quietly skipping steps when deadlines approach
  22. 22
    challenging new processes by asking for the root cause and the clear why
  23. 23
    using digital channels and AI to cut down documentation turnaround time
  24. 24
    bypassing process under pressure

In their words

Unedited, most upvoted first, each linked to the thread it came from.

A lot of companies still onboard vendors through email chains, PDFs, spreadsheets, and endless follow-ups.source ↗

IntelligentCrow6421 · r/Netsuite · 42 upvotes

Anyone else fighting this battle? Or am I just yelling into the void?source ↗

CRM_Operator · r/hubspot · 31 upvotes

Instead of one obvious failure everyone can point to, you get slower turnaround, people quietly skipping steps when the deadline's breathing down their neck, or a doc nobody's actually opened since the day it was written, sitting there giving everyone false comfortsource ↗

Low-Travel4471 · r/projectmanagement · 25 upvotes

A bad PMO will create excessive, unneccesary metric that turn PMs into "spreadsheet jockeys".source ↗

Original-Track-4828 · r/projectmanagement · 20 upvotes

If as a PM you have to choose getting your report in on time over moving the project forward, that’s likely the breaking point between a good PMO and a bad PMO.source ↗

Pew-Pew-You · r/projectmanagement · 19 upvotes

Sr Product Manager here and I absolutely abhor the process overhead that has creeped up over time.source ↗

as an example, I spend 2/5 of my work week just doing reporting busywork. Not creating anything of value, not talking to customers, not unblocking my team, not designing and running experiments and validations. Just reporting.source ↗

rollingSleepyPanda · r/projectmanagement · 17 upvotes

I moved to a new company and went from previously running my own projects end-to-end to be an admin and builds templates.source ↗

DCAnt1379 · r/projectmanagement · 14 upvotes

I used to own programs. I was respected as a leader and a manager. My teams generally did their work, and I existed to bridge gaps, manage risk, align dependencies, and stand between the working team and leadership. At my new job, I get questions, and then connect two different people on Slack. I know where the documents are, like, 30% of the time, which is a lot more than most people, so I become a walking link directory. I collect what happens in 50 Slack channels into a single meeting agenda. I'm not a program manager anymore. I'm not even a project manager. I'm a fucking task manager.source ↗

painterknittersimmer · r/projectmanagement · 12 upvotes

Instead of having conversations they want to solve every problem with a tracker. I suggest one 30 minute meeting a month to make sure things are on track and I get “why don’t we build a tracker”. I can’t keep track of all the things that need to be updated. Can’t I just spend my time tracking the actual project?source ↗

MagicPants07 · r/projectmanagement · 11 upvotes

where the PMO governance model added 3 months to the delivery of a program of work because of the mandatory reporting requirementssource ↗

More_Law6245 · r/projectmanagement · 9 upvotes

Some introducing our PMO, the amount of reporting we have to do has increased substantially. Earlier this year before we complained and made them simplify it, I was reporting to like 10 different places every month.source ↗

Introducing the PMO around a year ago just introduced a pile of extra gateways and paperwork that nobody understands the purpose of due to complexity, without any support or quality assurance for our actual work.source ↗

Rosyface_ · r/projectmanagement · 9 upvotes

Having run sales teams and marketing as a founder, you do need a CRM but the tedious part is to fill everything manually and hoping teams will do it too.source ↗

ummm_thereyougo · r/CRM · 8 upvotes

I've had a standup argument with one PMO manager who tried to impose a process which turned out to be a PMO's functional responsibilitysource ↗

More_Law6245 · r/projectmanagement · 8 upvotes

As I’ve progressed and now lead enterprise level programs/projects - half my time for sure is just doing updates and PowerPoints.source ↗

Monster213213 · r/projectmanagement · 7 upvotes

I spend an hours a week just updating all my projects in service now so management can manage demand and workloads. I complete 2 status reports that aren’t used or read.source ↗

jthmniljt · r/projectmanagement · 4 upvotes

The amount of "work about work" we do is outrageous. At my company I'd say conservatively we spend 60% of our time just tracking and reporting.source ↗

painterknittersimmer · r/projectmanagement · 4 upvotes

Your delivery PMO is likely just as frustrated by excessive project controls as you aresource ↗

arathergenericgay · r/projectmanagement · 2 upvotes

spent two hours this week on an invoice formatting issue. two hours. on formatting.source ↗

StrikingLychee587 · r/Entrepreneur · 1 upvotes

A sales man keep saying "i don't have the time ,it's too much". And I keep wonder ,is it bad to ask them telling us where are they going and why?source ↗

GtXSA · r/hubspot · 1 upvotes

If a required field doesn’t help move the deal forward, it becomes 'call – went well.'source ↗

Strange-Durian2644 · r/hubspot · 1 upvotes

Instead of resolving the problem at hand, they created a new one - a huge and unnecessary bottle neck that everyone hated and no one respected.source ↗

Fluffy-Leg7546 · r/projectmanagement · 1 upvotes

I’m on a project and there is absolutely no need for a PMO. They have no domain knowledge that is relevant so they have no capacity to provide process that is relevant. If i could change something i would eliminate the PMO.source ↗

Puzzleheaded-Offer88 · r/projectmanagement

I don’t know my experience a PMO and a PM has been kind of a useless position. It would be better served to have more staff to do the work than someone to report on the Work getting done.source ↗

EnixTheIronPhx · r/projectmanagement

Where this came up

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