What r/CRM keeps coming back to
Complaints raised here by more than one person. One-off posts are not included.
36 recurring problems · 95 threads read · read since September 2026 · Reddit
Raised more than once here
Most people first.
- 27how do I get my first client?“I launched my CRM. I am now struggling of getting my first sale. I reach out to contractors on Facebook Marketplace. They reject. What do I do? What are your tricks/techniques? Put me onto it.”
- 23How to find a cheaper CRM when HubSpot gets too expensive“That said, HubSpot is becoming too expensive. I’m now looking for a CRM that can offer similar benefits to HubSpot but at a lower cost.”
- 21Why is project management just doing admin and updating trackers?“Having run sales teams and marketing as a founder, you do need a CRM but the tedious part is to fill everything manually and hoping teams will do it too.”
- 16How to understand a confusing legacy software system you inherited“I require a 50% proficiency in this tool within three days. I would greatly appreciate the assistance of a one-on-one meeting with an individual possessing in-depth knowledge of its functionalities.”
- 16How to clean up messy CRM data after importing“I have a unique instance we're struggling to work through and was hoping someone might have ideas.”
- 16Should customer support live inside our CRM?“the part i'm struggling with is that this isn't just a support decision. our sales and customer data already lives in a crm, so i'm trying to figure out whether having support tightly connected to that data is actually useful in practice or just sounds good on paper.”
- 12Why is enterprise work software so frustrating to use?“Our company just switched to salesforce this year and it’s been the biggest disaster of my entire Sales life. I’ve never seen such a piece of shit software anywhere ever - I hate it more than anything I’ve ever used”
- 9Why are cloud bills so unexpectedly high?“The bill that came today was very much unexpected”
- 9Why is it so hard to export and switch accounting software?“stuck doing manual CSV exports between Pipedrive and our cold email tool, there has to be a better way in 2026”
- 9How to test if a software integration actually works“i'd ask to see the CRM and contact center integration live. Have a call come in identify the customer and pull up their history without their history without switching screens. Id also test duplicate and outdated records because thats usually where these integration fall apart..”
- 9Why pay for an expensive SEO suite when you barely use it?“if seo work is only happening a couple times a quarter the full suite would be a massive waste”
- 8Why built-in software AI features don't fit real work“the built in dashboards, they looked great during demos, but day to day I mostly care about a few basic reports and whether my pipeline is moving”
- 7Why is there no CRM with native AI insights out of the box?“Would love a CRM with real-time AI insights.”
- 6Google Sheets is falling apart for tracking leads“Google Sheets are already falling apart for tracking leads and partnerships.”
- 6How do technical founders actually sell their product?“I've spent the last 2 years building a CRM for entrepreneurs and small businesses. I'm a technical developer, I really love the product, and I know it has potential, but I have zero sales skills and I have no idea where to start.”
- 5How to take notes on sales calls without losing focus“I’ve been in sales for years and I still miss important details on calls. Either I type notes and lose focus… Or I stay present and forget half the context later.”
- 5How do I know which skills actually matter for career relevance?“if u r starting a new job or switching roles right now how are you preparing yourself? With AI, automation and CRM platforms evolving so quickly what r the skills u are actually focusing on to stay relevant?”
- 5How do you track prospects who ask for delayed follow-ups?“When a prospect says, "We're interested, but reach out next quarter,” where do you put them?”
- 4Why do team members hate using our CRM?“I bounced between a few CRMs before something finally stuck. The big names looked promising, but using them day to day just didn’t click with how we worked.”
- 4Why does running a small business feel like drowning in software tools?“I'm a startup founder trying to grow my business, and lately I’ve been feeling completely overwhelmed by all the tools out there.”
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sales operations69.7×data management69.7×business tools69.7×customer relationship management69.7×