How to find a cheaper CRM when HubSpot gets too expensive
High-end software like HubSpot features great dashboards and lead tracking, but the pricing becomes unsustainable as soon as teams scale up users. This sudden cost jump leaves small businesses paying enterprise money just to access basic features they need.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Switching to lower-cost CRMs like Pipedrive, Zoho, Freshsales, or Assembly
- 2Using alternative tech stacks like Airtable paired with Zapier for automation
- 3Switching to alternative accounting software like Xero
- 4Using AI and custom scripts (like SQLite and Claude) to replace accounting workflows
- 5Converting accounting processes to Excel or self-hosted engines
- 6Switching to direct competitors like Xero, Sage 50, Zoho, or FreshBooks
- 7Using third-party payroll processors like Gusto
- 8Building custom solutions or using specialized Excel templates
- 9Hiring independent bookkeepers or moving to enterprise-level ERP solutions like Odoo and NetSuite
- 10Using separate standalone tools for ticketing, wikis, and task management
- 11Building a custom ticket system behind internal authentication
- 12Accepting feature limitations in knowledge bases or user portals to stick with one vendor
- 13Using Confluence for documentation
- 14Running a local LLM and hosting a local repository
- 15Rolling out documentation systematically via GitHub
- 16Using multi-tab spreadsheets to manually highlight and track missing waivers
- 17Mailing paper copies of waivers to subcontractors after checks have already been sent
- 18Looking into Clientverse, EspoCRM, SuiteCRM, and CiviCRM, but finding them either too young, too bloated with paid packs, slow, or clunky.
- 19Using legacy Splashtop plans
- 20Searching for secondhand software licenses
- 21Evaluating alternative tools like RustDesk, MeshCentral, and RealVNC
- 22Routing administrative tasks through RMM or PowerShell remoting
- 23Using Drake Portals for document exchange and e-signing despite rising annual and per-signature fees.
- 24Using crippled freemium tiers
- 25Paying for expensive annual upfront licenses
- 26Testing alternative tools like Netbird, Appgate, Tailscale, or Todyl
- 27Routing remote users through terminal server RDP racks
- 28Building or searching for free, open-source native alternatives, or going a different route to avoid data leakage and licensing fees.
- 29Using QuickBooks Self-Employed for basic P&L and taxes while searching for a separate expense tracking program.
- 30Checking out alternative platforms like Bitrix, LeadSquared, Zoho, Horizon platform, HighLevel, Inflowave, and Sugar.
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“What are the best alternatives to QuickBooks services?”source ↗
“Yesterday QuickBooks notified me that they would be terminating my payroll services. After 6 hours on the phone, I talk to someone who admits the service has to be terminated due to an error they made.”source ↗
“That said, HubSpot is becoming too expensive. I’m now looking for a CRM that can offer similar benefits to HubSpot but at a lower cost.”source ↗
“Literally nothing I’d love to replace more than quickbooks”source ↗
“I’m looking for something much better than Office, and much cheaper than Adobe. I’d like for it to automatically build and update an index. I would strongly prefer if all the data stayed local (confidential or sensitive information).”source ↗
“Following because I need an answer to this too! QB desktop is still great, but I hate that it is also now a subscription service and QBO makes me want to pull my hair out.”source ↗
“honestly sounds like you’re already using hubspot the right way, it’s just the pricing that kills it once you scale users”source ↗
“Almost every tool out there seems to offer either a crippled "freemium" tier that locks the only feature you actually need behind a steep $25+/month paywall, or demands an upfront annual license costing well over a hundred bucks with zero flexible monthly billing.”source ↗
“I am trying to keep my stack lean and find genuinely useful, well-supported plugins or micro-tools that hit that rare sweet spot of roughly $5 to $7 per month.”source ↗
“Insurance renewal is giving us a hard time with our current VPN solution and recommended a few solutions.”source ↗
“I stumbled across Twingate on my own, and it works well enough, but the pricing of $10 per user, per month sucks.”source ↗
“Any thoughts besides Twingate, or anything else?”source ↗
“I used AI to figure out how to convert an Excel file to do what I’m doing with QuickBooks. One of our vendors I showed him how to do it and I think he’s gonna drop QuickBooks too.”source ↗
“Xero man, switching soon”source ↗
“I don't need that many features: simple UI, multiple users, managing contacts and setting client/project interaction reminders (including repeating ones aka "every week/every month") and see them as popup/in a list somewhere.”source ↗
“I'm not interested on relying on some third party service that will lure me, collect my contacts, bind me to themselves with a few shiny features and then change their tariffs so sneezing now suddenly costs 100$.”source ↗
“I'm running Xero for two small companies, and I'm about to run Xero parallel with QB for a few months on the larger one to see how it lines up. Looking forward to switching (I have confidence in Xero)”source ↗
“We are often sending payment out without a signed waiver and then mailing out paper copies for them so sign and send back. I think its crazy.”source ↗
“Do y'all have anything that is just sending and tracking lien waivers? I don't need a full system like Procore, and from what I looked into Textura they charge for everything based on $ amount of contract.”source ↗
“we were in a similar spot. loved the dashboards and lead tracking but didn’t need all the sales bells and whistles”source ↗
“yeah hubspot is great until you want basic stuff without paying enterprise money. the jump is brutal”source ↗
“I’m curious those of you that have operated on a VERY small scale, what do you use as a secure way for clients to get you documents and provide copies of returns and esigning?”source ↗
“I’m wanting to make things as cheap as possible, but also avoid major piecemealing too much because I need things to be convenient.”source ↗
“We’re losing a lot of clients recently because they need single sign on (from a third party, very common in my industry) but can’t afford Shopify plus. Is there really no way to use single sign on without using Shopify plus?”source ↗
“i had a spreadsheet to keep track of who needed a lien waiver. each tab was a different project, coloured if i was still missing a waiver, & the company on the tab was highlighted until i got the lien waiver.”source ↗
“I was looking at this on their website and it’s unclear to me whether you have to purchase them separately? Is the portal and e-sign two separate subscriptions?”source ↗
“Hubspot is getting to be too complex & overpriced.”source ↗
“Is there anything that will let me do the same thing with my business expenses? Even if it’s another (preferably cheap) program that would allow me to keep quickbooks for the tax info but Simplifi style expense tracking somewhere else”source ↗
“At my client went a different route to avoid data going out and license cost. This seems to solve for both.”source ↗
“Currently using Freshservice, it's powerful but the agent costs rack up the more you move towards the Enterprise tier.”source ↗
“Please do share if there is a cheaper alternative. I love screen connect but not having to pay as much would be great”source ↗
“So far, the two features I’m missing with Splashtop are SAML SSO and the equivalent to ScreenConnect’s backstage.”source ↗
“I‘ve just started a new job. Very happy overall and I need to make a decision.”source ↗
“I know it’s a long shot but does anyone have an on-premise/self hosted license of ConnectWise Control/ScreenConnect they aren’t using that I could buy off of them?”source ↗
“We are on a legacy splashtop plan, I need to stay on prem for some of our customer requirements and I would love to not have to buy new.”source ↗
Where this came up
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