What r/shopify keeps coming back to
Complaints raised here by more than one person. One-off posts are not included.
46 recurring problems · 155 threads read · read since September 2026 · Reddit
Raised more than once here
Most people first.
- 53HubSpot is down and timing out right now“Admin panel down, but I'm still receiving orders. That's all that really matters for right now.”
- 26How to find a cheaper CRM when HubSpot gets too expensive“We’re losing a lot of clients recently because they need single sign on (from a third party, very common in my industry) but can’t afford Shopify plus. Is there really no way to use single sign on without using Shopify plus?”
- 18How to stop fraudulent chargebacks on online stores“And yet… almost every week, a customer opens a chargeback. Not because something is wrong. Not because they reached out and we ignored them. But because it’s easier to hit “dispute” on their bank app than to send an email or return the product.”
- 18Why does every software update make things slower and harder to find?“I hate how the total sales on the home screen rounds up to the nearest $k. You now need to click the down arrow in the top right to see your actual $ amount. For a small store, there is a big difference between a $1550 and a $2450 day!”
- 17How to understand a confusing legacy software system you inherited“I am having an interview about shopify web design. I have experience with webflow but not with shopify. I think I could learn fast, but lately it's hard to get hired without knowing everything to the dot and needing learning time.”
- 16How to get Etsy traffic and sales for a niche store“What is the best either paid or free marketing you have found to drive converting sales to your store specifically in the wedding or personalized gift industry?”
- 15Why does Etsy automatically refund buyers without seller approval?“have a customer saying they never received their order, but USPS tracking through Shopify shows it was delivered to their front porch.”
- 11Why am I paying extra customs fees on international packages?“UPS charges absurd cross border fees. Is there anyway I can keep shipping without finding a US drop shipper?”
- 11Why does social media traffic never convert to sales?“Pinterest was high traffic extremely low conversion for us.”
- 11Why pay for an expensive SEO suite when you barely use it?“So instead of saving me meaningful time, I basically added another subscription to the store.”
- 7How to collect remaining preorder balances without chasing customers“I'm preparing a product launch on Shopify and I'm expecting the first batch to sell out fairly quickly. I've been looking into Shopify preorder options, but I'm realizing there are quite a few different ways to handle it and I'm not sure which setup makes the most sense.”
- 6How do I dispute a bunch of incorrect charges at once?“I was going through my credit card statement and noticed that my monthly subscription was charged twice just one week apart.”
- 6How to set up automated payment processing for a small business“I am confused when I went to set up Shopify payments.”
- 5How do I stop my business from depending entirely on me?“Well I’ve hit a wall, I’m working 40 hours a week from my garage and have completely run out of storage. I can’t grow anymore from my current location, and I also can’t take a break longer than a weekend, like ever.”
- 5Why are Shopify payouts held and put on a rolling reserve?“Shopify held payouts on my 30-day-old store after I cancelled ONE order at the customer's request”
- 4How to manage multiple stores selling the exact same products“I work for an organization with a couple of storefronts that has a centralized warehouse, and a centralized order management system that we parse/fulfill orders out of”
- 4Why are default e-commerce store analytics missing key data?“I have custom products on Shopify and my GMC never picks up the item weight and says its missing despite being set in Shopify.”
- 4Why are automated bot attacks and hacking attempts suddenly surging?“We're getting hit with the same massive bot attacks daily, we even migrated over completely to Cloudflare and are paying their pro plan to stop it as much as possible...”
- 4Migrating an established online store to Shopify Plus“After running a successful e-commerce store on Yahoo for over 20 years, I finally made the jump to Shopify Plus. It is easily the single biggest mistake of my business career.”
- 4Why does scaling ad spend stop working and burn money?“I currently utilise Meta Ads however the volatility in performance is rendering it unviable main/only advertising platform.”
What this forum worries about more than the rest
How much more often a topic shows up here than across every forum we read.
tariffs63×retail policies63×store management63×seller protection63×