Said It Here

How do I dispute a bunch of incorrect charges at once?

Merchants often refuse refunds and make customers file separate claims for every single transaction, turning a mass overcharge into hours of tedious itemization. When support acknowledges the glitch but still refuses to fix it, consumers are left manually filling out endless web forms just to recover their money.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Filing individual chargebacks for every single transaction with the credit card company
  2. 2
    Taking the issue to small claims court
  3. 3
    Writing a script to fill out web dispute forms
  4. 4
    Accepting the loss and walking away from the service
  5. 5
    actively searching for payment processing alternatives
  6. 6
    submitting formal complaints with both the BBB and CFPB
  7. 7
    Checking credit card statements manually for duplicate charges
  8. 8
    Contacting customer support to dispute unauthorized accounts and request refunds
  9. 9
    Setting up email or SMS alerts for every transaction over $0.00 to react quicker
  10. 10
    Filing a credit card chargeback dispute
  11. 11
    Suing the moving company in small claims court
  12. 12
    Filing a complaint with the CFPB, state Attorney General, or Better Business Bureau
  13. 13
    Disengage contact with the unknown merchant
  14. 14
    Wait for the charge to post to the credit card account
  15. 15
    Dispute the charge as fraudulent with the card issuer
  16. 16
    Request a new credit card number from the issuer

In their words

Unedited, most upvoted first, each linked to the thread it came from.

I'm in a dispute with Uber over a ton of non-delivered items. This is everything from 20 cent charges to over $100 for undelivered food.source ↗

Recently they have gotten more aggressive around not issuing refunds.source ↗

I'm at the point where it would take a lot of work to itemize everything Uber owes me.source ↗

How do I dispute all of the charges on my card? Would I have to write a script to fill out web forms?source ↗

ZeroPhase · Personal Finance & Money Stack Exchange · 9 upvotes

I received a notification from my credit card company of a $46.42 charge to GAINSURGE, but I don't have any recollection of this charge.source ↗

Gain Surge wants a ton of personal information (name, phone number, credit card number, etc.) to tell us who made the charge, so we can decide if it is real.source ↗

H. Scott Hess · Personal Finance & Money Stack Exchange · 8 upvotes

Our account settings explicitly display our ACH rate as 1% with a $10 MAX CAP.source ↗

Yet, Intuit has been taking $20 per transaction every single time.source ↗

After spending nearly 3 hours on chat and phone today, support literally conducted a screen-share, looked right at the $10 cap on my settings screen, admitted it’s a software "glitch"... and then refused to adjust our rate or refund any of the overcharges.source ↗

yosoytofu · r/QuickBooks · 8 upvotes

Our estimate went from $400 to $1700 after they were done and they gave us a discount from $ 1700 to $ 1150 is what they told AMEX which why was it $1700 to begin with?source ↗

we submitted the dispute to AMEX and they continue to side with moving company which is extremely frustrating as we have received calls threatening us with legal action from the moving company during time of dispute. I have no idea what to do next?source ↗

hernandez_jk · r/personalfinance · 2 upvotes

Just noticed some charges I didn't recognize and suspicious timingsource ↗

All of my Citi transactions have real details including LOCATION whereas the Chase ones are as vague as possible.source ↗

not the least of which is I had to spot it and report it myself.source ↗

Molotov_Cockatiel · r/personalfinance

I was going through my credit card statement and noticed that my monthly subscription was charged twice just one week apart.source ↗

After a long support chat with Shopify they told me I had two stores on my account. I definitely did not make a second store.source ↗

BigTLoc · r/shopify

Where this came up

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