Why is enterprise work software so frustrating to use?
Enterprise platforms like Salesforce and mandatory internal AI tools are so slow and poorly designed that employees are abandoning them for physical planners. Instead of helping daily operations, these bloated systems add friction and useless metrics that stall actual work.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1switching back to physical paper daily or weekly planner calendars
- 2paying internal IT staff to custom-build software from the ground up
- 3verifying the AI responses manually before using them
- 4Asking ChatGPT the same question and getting instructions on how to do it manually
- 5Relying on the API to do things instead of native workflows
- 6Ignoring the features and building workflows or reports manually
- 7Moving intrusive AI interface elements out of the way
- 8Using helpful Chrome extensions
- 9Switching to alternative systems like SAP or Sage
- 10Creating custom workflows and saved searches
- 11Adding custom development to handle standard business practices
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“internally we are given so many useless Ai tools, which don't add any value and rather increase our work and then they are going ahead and creating metrics expecting us to use them more.”source ↗
“Our company unfortunately uses NetSuite, and I think it is one of the most painstaking pieces of software I have ever used.”source ↗
“One of my biggest pet peeves is saved search. Saved search ***could be*** so powerful, but for whatever reason, NetSuite has decided to randomly not support certain fields.”source ↗
“Every time I use Hubspot's AI I'm disappointed. From the bad generate property AI to the useless workflow action generations, everytime I try it I feel like I wasted time.”source ↗
“My company also made the switch, it makes me hate my job. I literally cant stand it.m, every click every load screen, it grates on my soul.”source ↗
“Hate it. Every day with it is a struggle.”source ↗
“Our company just switched to salesforce this year and it’s been the biggest disaster of my entire Sales life. I’ve never seen such a piece of shit software anywhere ever - I hate it more than anything I’ve ever used”source ↗
“I went back to my physical daily/weekly planner calendar earlier this year, it’s faster, easier and bette than salesforce. Pathetic.”source ↗
“No and it’s annoying that they are shoving it in my face so much even for admin tasks like reports and workflows”source ↗
“acumatica is the one that makes me want to throw my laptop out the window most often”source ↗
“the UI feels like it was designed by someone who hates people who use computers”source ↗
“I just feel like there are 55 clicks for everything. Even entering a simple PO Receipt or doing a Debit Adjustment makes me feel like I am a first year student.”source ↗
“It’s horrible. I have negative expectations for the output of any Hubspot AI product”source ↗
“I’m doing an implementation now. I’ve moved it to the bottom of my contacts page - it’s so busy ‘helping’ me and moving cards down. Visual noise and not adding value.”source ↗
Where this came up
People with this problem also raised
- 18Why does every software update make things slower and harder to find?
- 3Why is NetSuite API development so inconsistent?
- 3Why does every software platform keep shoving AI down our throats?
- 3Why is classroom quiz software so cluttered now?
- 20Why is accounting software like QuickBooks so bad?
- 8Why built-in software AI features don't fit real work