What people keep running into with software outage
Complaints tagged software outage, each raised by more than one person. One-off posts are not included.
3 recurring problems · 78 people · 12 forums we read
Raised more than once
Most people first.
- 63HubSpot is down and timing out right nowCore tools like workflows, contacts, and CRM are timing out or failing to load entirely during platform outages. This stalls critical sales operations and prevents time-sensitive tasks, such as sending out automated webinar reminders with event links, from going out on schedule.
- 10Why am I getting locked out of my account when using the correct password?Intermittent platform lockouts can occur following authentication updates like passkey rollouts, blocking users and admins from signing in for up to a few hours despite entering correct credentials. This unexpected lockout prevents access to organizational accounts and disrupts workflows without an immediate fix from changing passwords.
- 5Why do remote support tools keep giving generic error messages?Remote support tools often fail with vague messages like "Try again later" or "Something went wrong on our end," leaving IT administrators unable to immediately tell if the problem is a local configuration issue or a widespread service outage. This forces admins to waste time investigating their own setups before realizing the disruption is happening across multiple systems.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.