How do you deal with a rigid and untrustworthy service provider?

“Our biggest disappointment was the general lack of hospitality and customer service.”source ↗

“Considering the enormous number of tourists and cruise passengers passing through Kotor, the infrastructure simply didn't appear able to cope.”source ↗

“Kotor Old Town in particular could be extremely expensive without the quality or service necessarily matching the price.”source ↗

“Paying €84 for that particular vehicle and a traffic-free journey left us feeling thoroughly ripped off and wasn't a great final memory of Montenegro.”source ↗

“I said i was dissatisfied that a paid NBD on site service had taken a full week to resolve a straightforward problem.”source ↗

“My ac company would do checkups twice a year and shit always seemed to work worse after they left.”source ↗

“After he left, same day, my upstairs unit stopped working.”source ↗

“The Montessori daycare she is at has stopped logging naps and bowel movements.”source ↗

“I have gotten one note on her behavior in 6 months.”source ↗

“When we get there, not a single word spoken to parents.”source ↗

“I am the type of person who basically wants the maximum amount of communication and information, so this is all crazy to me, ha.”source ↗

“They had already deposited the certified check I gave them but I noticed they also pulled the same amount as an ACH the following day (I had provided them ACH authorization for future transactions).”source ↗

“They then pulled ANOTHER ACH for the same amount the following week. It’s now been 8 weeks and they still have not refunded any of the money.”source ↗

“The trucks never showed up when they were supposed to. The rep promised us the world and then when we were set up we could only order a few items, none of which were in the catalog promised.”source ↗

“Some MSPs look solid during the sales call, then the cracks show once tickets, escalations, or security issues start piling up. What red flag did you ignore early on that became a real problem later?”source ↗

“It's not even the fumbling of the service that bothers me. These things happen. It's the gaslighting that's a totally new one on me.”source ↗

“Like what's the point of paying for it if they won't honor it?”source ↗

“Well, our new walker is very strict and treats it like a formal job where she requires a 2 weeks notice if we have to cancel a walk for any reason and she will give 2 weeks notice in advance for any time off.”source ↗

“She also has tried to go off rover in the first 2 weeks and we denied her request twice because we did not trust her yet.”source ↗

“We don’t tip our current walker because she does not show she goes the extra mile for anything. She also walks half the distance all our other walks would.”source ↗

“Since then, the experience has been a nightmare! This year was poor communication, lack of professionalism, mistakes and confusion surrounding my taxes, and fees that are shockingly high after the returns were already prepared and submitted.”source ↗

“I went from having a CPA I had complete confidence in to feeling like I’m constantly chasing answers and questioning whether things are being handled correctly.”source ↗