What to do when your wedding planner goes silent
Wedding planners often go weeks without responding, leaving couples to chase them down for updates and vendor deadlines. This radio silence after paying a large deposit leaves couples stranded with no clear way to move forward or know if they should demand a refund and fire them.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Reaching out to the planner proactively about deadlines and vendor items
- 2Asking a local venue owner with connections to the vendor to check if their contact information changed
- 3Sending another email apologizing for potential communication ambiguity and re-verifying availability
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“Not being proactive in telling us when different vendors and other items need to be finalized. We have to reach out to them about these things.”source ↗
“Not hearing from them for weeks on end in the group chat”source ↗
“I have now reached back out 3 times in the last month and a half and it is radio silence.”source ↗
“I have also paid 50% of the total cost for their service.”source ↗
“How do I move forward from this? Do I assume I need to find a new one? Do I have a right to ask for a refund? I don’t know what to do.”source ↗
Where this came up
People with this problem also raised
- 8Bridesmaids ignoring texts and not getting their dresses
- 7Friends giving terrible excuses to skip my wedding
- 11Why am I planning my wedding all by myself?
- 5What to do when a wedding guest's plus-one behaves offensively
- 3Fiancé and family booking wedding vendors behind my back
- 2Partner won't help with the puppy and keeps threatening to get rid of him