How to find what consent data lead capture forms actually store
Documentation rarely details whether stored consent records include timestamps and the specific agreement copy shown to customers. Without this data, merchants cannot easily produce valid proof of consent for subscription disputes or compliance requests.
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“Two things I cannot find an answer to in the docs. The first is what the consent record holds. A timestamp plus the form copy the customer agreed to is something you can actually show if a subscription gets disputed, and a plain flag on the profile is not.”source ↗
“If you are collecting through Shopify Forms, has anyone here had to produce the consent record for a real request?”source ↗
“I couldn't find a timestamp-plus-copy export on that page.”source ↗
Where this came up
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