Airline rejected flight delay compensation for extraordinary circumstances
Airlines often deny compensation claims by blaming extraordinary circumstances like equipment failures, leaving passengers with meager payouts or ignored requests. This blocks travelers from securing the full cash compensation they are owed and makes it nearly impossible to resolve disputes even with recorded evidence.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Submitting compensation claims directly through the airline
- 2Failing alternative dispute resolution (ADR) schemes
- 3Reaching out to aviation regulatory authorities
- 4Considering third-party claims companies
- 5calling and asking about every single purchase beforehand
- 6recording conversations and keeping records
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“on 08/09 my flight was significantly delayed by 7 hours from Corfu to Shannon.”source ↗
“So far I have already tried to make a compensation claim through Ryanair, but they rejected it because the delay was due to extraordinary circumstances, specifically failure of the NATS equipment.”source ↗
“3 days delayed and they claim they will do a 50 euro lump sum per day for a total of 150 Euro.”source ↗
“they say they don’t even compensate a taxi trip which was caused by the fact that they lied about planning for a time slot to leave the bags once they were found.”source ↗
“now they walked back on everything. everything is recorded as well and we asked for the recordings, yet nothing.”source ↗
Where this came up
People with this problem also raised
- 10What to do when flights are canceled at the airport
- 3What to do when the airline loses your checked luggage
- 3Why did my car warranty deny my repair claim?
- 2Getting bounced between support reps after a delayed delivery
- 2Customer claiming food or packages weren't delivered despite proof
- 3How to get a refund from a third-party booking site for a canceled hotel