Said It Here

Airline rejected flight delay compensation for extraordinary circumstances

Airlines often deny compensation claims by blaming extraordinary circumstances like equipment failures, leaving passengers with meager payouts or ignored requests. This blocks travelers from securing the full cash compensation they are owed and makes it nearly impossible to resolve disputes even with recorded evidence.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Submitting compensation claims directly through the airline
  2. 2
    Failing alternative dispute resolution (ADR) schemes
  3. 3
    Reaching out to aviation regulatory authorities
  4. 4
    Considering third-party claims companies
  5. 5
    calling and asking about every single purchase beforehand
  6. 6
    recording conversations and keeping records

In their words

Unedited, most upvoted first, each linked to the thread it came from.

on 08/09 my flight was significantly delayed by 7 hours from Corfu to Shannon.source ↗

So far I have already tried to make a compensation claim through Ryanair, but they rejected it because the delay was due to extraordinary circumstances, specifically failure of the NATS equipment.source ↗

Senior-Character929 · r/travel

3 days delayed and they claim they will do a 50 euro lump sum per day for a total of 150 Euro.source ↗

they say they don’t even compensate a taxi trip which was caused by the fact that they lied about planning for a time slot to leave the bags once they were found.source ↗

now they walked back on everything. everything is recorded as well and we asked for the recordings, yet nothing.source ↗

Stoltlallare · r/travel

Where this came up

People with this problem also raised