Said It Here

Why does my hero banner image keep getting cut off?

Slider and carousel tools often force images into rigid aspect ratios that crop out the top text and graphics on wider screens. This makes it impossible to display key visual information correctly across tablet and desktop viewports without breaking the layout.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Setting Image Fit to Cover and Contain
  2. 2
    Turning Equal Height ON
  3. 3
    Toggling Full Width ON/OFF
  4. 4
    Adjusting outer Container Min Height

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Wordpress1 person · September 2026

“The top of the image (text and top section of the graphics) keeps getting cut off on tablet/desktop viewports.”source ↗

HHHHH999111 · r/Wordpress
r/shopify1 person · September 2026

“We’re using slidshow banner default option by shopify right at the top to highlight key collections and seasonal offerings, but there is pagination option want to remove that and image is cropping also”source ↗

“how can i make good hero sliding banner and can get perfect size image for that banner ?”source ↗

athinkingcritically · r/shopify

Where this came up

People with this problem also raised