Said It Here

Why does Office 365 show zero required updates?

Management tools often display incorrect missing update counts or false positives, especially for Office applications after channel changes. This inaccurate reporting hides the actual compliance status and leaves administrators unable to verify if required updates have been successfully applied.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Disabling cloud-based auto-updates to maintain patch level control
  2. 2
    Checking deployment settings and detection rules
  3. 3
    Testing configuration changes to manage unmanaged clients
  4. 4
    Manually reviewing diagnostic findings to filter out false positives.

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/sysadmin1 person · September 2026

Office 365 shows 0 required.source ↗

is anyone else seeing the same?source ↗

Independent_Yak_6273 · r/sysadmin · 3 upvotes
r/salesforce1 person · September 2026

A consulting firm ran it on our org several months back to help us “fix our data issues” (or something) but 70% or more of the findings were false positives.source ↗

bassist_by_night · r/salesforce · 1 upvotes

Where this came up

People with this problem also raised