Said It Here

Why is the 2026.1 software update so slow?

The recent 2026.1 update introduced severe performance bottlenecks that cause routines, sales order lookups, and saved searches to take up to 30 seconds or time out entirely. These system-wide slowdowns and script lockups prevent teams from completing basic daily tasks efficiently, leaving users stranded with broken workflows.

Overview
People affected6 accounts across 1 forum
Workarounds found5 items attempted
Community agreement66 total upvotes

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Filing support tickets with vendor
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  2. 2
    Checking Application Performance Management (APM) dashboards to inspect server time
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  3. 3
    Disabling user event scripts and workflows in a sandbox environment to test performance
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  4. 4
    Modifying saved search criteria or removing joined fields and formula columns
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  5. 5
    Changing dashboard reminders to scheduled emails
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Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Netsuite6 people · April 2026

“Has anyone experienced significant slowing since 2026.1?”source ↗

asunnysnowman · r/Netsuite · 40 upvotes

“To be fair, our account felt really slow beforehand, but the update made things worse.”source ↗

Theprettydamned · r/Netsuite · 15 upvotes

“Yes, today was horrible. It was taking 30 seconds to view a sales order.”source ↗

xxl3ww · r/Netsuite · 4 upvotes

“We had to file a defect on routines that ran fine prior to 2026.1 but have failed or got locked up for hours (MR script)”source ↗

Snoggers · r/Netsuite · 4 upvotes

“We noticed in one of our sandboxes after it was upgraded to 2026.1 that saved searches with certain criteria were suddenly either really slow or timing out.”source ↗

lunchboxmcd · r/Netsuite · 2 upvotes

“Yes, it is making me so sad and I don’t know what to do.”source ↗

Beautiful-Bee-3121 · r/Netsuite · 1 upvotes

Where this came up

People with this problem also raised