How to predict HubSpot's new credit usage costs
HubSpot's new model charges credits for automations and task assignments, making it difficult to forecast total portal costs. A single forgotten test workflow can rack up charges at €0.03 per action, causing bills to balloon rapidly. This unpredictability makes users cautious about migrating from other tools and holds them back from building new automations.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Setting usage caps and alerts based on trend data as usage approaches thresholds.Did this help you?
- 2Buying bulk feature packs (like email or workflow packs) instead of paying per-credit rates.Did this help you?
- 3Offloading automation to third-party tools like Make and Supabase instead of running workflows natively in HubSpot.Did this help you?
- 4Staying on existing project management tools like Asana instead of fully migratingDid this help you?
- 5Experimenting cautiously in the new tool before committing team workflowsDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“was wondering why my client portal suddenly showed seats instead of hubs last week and nobody at support could explain it proper”source ↗
“the credit thing for workflow actions is scary, we run a lot of automation and at €0.03 per action that can add up stupid fast if someone forget to turn off a test workflow”source ↗
“the credit thing is what's holding me back too, seems like it could get pricey real quick if youre not careful with automations and task assignments”source ↗
“Under the new pricing their portal cost will absolutely balloon and they will churn.”source ↗
“I got excited by it but cautious of migrating from our current project management tool until I understand the credit usage a bit better”source ↗
“Yeah, the credits piece is unnerving. I’ve been experimenting with it.”source ↗
Where this came up
People with this problem also raised
- 8Per endpoint software pricing is too expensive
- 2Why is AI billing so unpredictable and expensive?
- 4How to bill clients for API costs and software licenses
- 4Can I include raw material shipping costs and taxes in product pricing?
- 5How do I figure out what child care and baby bills will actually cost?
- 16Why can't I just see the price of software without a sales call?