Why do Power Automate flows break when EWS is disabled?
Disabling Exchange Web Services blocks legacy protocols used by standard email connectors like Office 365 Outlook. This causes automated workflows such as Power Automate email actions to fail across your tenant unexpectedly.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Running PowerShell scripts to check organization configurationsDid this help you?
- 2Manually setting EwsEnabled true per clientDid this help you?
- 3Building allow-lists and identifying apps using legacy protocolsDid this help you?
- 4Adding specific connector IDs and application paths to the EwsAllowList configuration.Did this help you?
- 5Waiting for bundle or suiteapp owners to handle locked scriptsDid this help you?
- 6Figuring out which bundles are still actively maintained by vendors and following up with themDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I just got the banner today that says I need to update all of my 1.0 scripts to 2.1. I have a lot of scripts that use 1.0, but almost all of them are showing as "locked". So I can't edit them anyway.”source ↗
“I also can't tell you how many of these get used on a daily basis either... so I have no idea if these scripts becoming unsupported will have any actual impact.”source ↗
“When I disable EWS for apps in my tenant, except for my allow list, Power Automate flows using the Send an email (V2) action from the Office 365 Outlook connector break.”source ↗
“EWS report lists Apple as the one and only offender for our tenants.”source ↗
Where this came up
People with this problem also raised
- 9How to stop software updates from breaking your production website
- 76HubSpot is down and timing out right now
- 11Why built-in software AI features don't fit real work
- 5Why are websites and APIs suddenly unreachable?
- 7How to diagnose an intermittent equipment problem that only happened once
- 8Why didn't our backup internet fail over?