How to remove my credit card from the shop database
Missing the opt-out button during checkout or trying to back out of the setup process leaves your personal and banking data trapped in the database. Because the system loops back to the billing screen without a cancel option, you cannot erase your information without paying a $29 fee to fully open a shop first.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Submitting a data deletion request through the platform's privacy portal.Did this help you?
- 2Unsubscribing from marketing emails as soon as they are received.Did this help you?
- 3paying the setup fee to finish opening the account just so you can immediately delete it and erase your dataDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“Is there a way to cancel the set up process? When I click shop manager it takes me back to billing info. I can go backwards to edit previous steps but it doesn’t let me cancel the set up process.”source ↗
“Primarily I want to remove my banking info but I can’t find a way to do that without paying the $29 fee, opening my shop, then deleting it just to erase my data.”source ↗
Where this came up
People with this problem also raised
- 2Why is it so hard to close a merchant account?
- 2How to remove my name from public professional directories
- 3Refund sent to a cancelled or expired card
- 3How to delete an entire uploaded file of duplicate transactions?
- 2How to remove a printed logo from plastic without melting it
- 4Bank closed my account and kept my money