Seller asking for extra money after purchase
Online sellers sometimes message buyers after a completed transaction demanding extra money for shipping or rising material costs like gold, claiming they would otherwise fulfill the order at a loss. This leaves buyers stuck dealing with suspicious demands, pressured to pay more than agreed, and forced to request refunds.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Cancel the order immediatelyDid this help you?
- 2Report the conversation to platform supportDid this help you?
- 3Refuse to pay off-platform or via a separate listingDid this help you?
- 4Contacting platform support to request a refundDid this help you?
- 5Refusing to pay more and demanding a cancellationDid this help you?
- 6Opening a dispute or product not as described caseDid this help you?
- 7Contacting platform support to verify the requestDid this help you?
- 8Refusing to pay any fees off-platformDid this help you?
- 9Requesting a full refund from the sellerDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“First red flag was after I purchased the helmet for around 100 USD... the conversion price comes up for Indian rupees.”source ↗
“Then, this morning I am messaged saying how I should pay them an extra 45 for shipping and costs, because they will now be making this item “at a loss””source ↗
“So, I recently ordered a piece of jewelry, and just a few days later, the seller sent a message saying that due to gold costs, they would like more money.”source ↗
“My wife was asked to pay custom duty fees for a purchase she made a couple days ago off platform.”source ↗
“She received a message from the seller in app with the word "kindly" and a link to some odd site”source ↗
“I asked for a refund because of additional fees not listed anywhere on my original purchase”source ↗
“Yeah it seemed fishy to me so I reported the conversation and requested a refund. But they keep responding to me saying “oh it’s not a scam give me a chance” blah blah blah.”source ↗
Where this came up
People with this problem also raised
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- 3Why do restaurants charge extra for basic sides and additions?
- 4Why am I paying a monthly fee to sell software for commission?
- 5Why do sellers cancel orders and ask you to buy off-platform?