Seller asking for extra money after purchase
Online sellers sometimes message buyers after a completed transaction demanding extra money for shipping or rising material costs like gold, claiming they would otherwise fulfill the order at a loss. This leaves buyers stuck dealing with suspicious demands, pressured to pay more than agreed, and forced to request refunds.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Cancel the order immediately
- 2Report the conversation to platform support
- 3Refuse to pay off-platform or via a separate listing
- 4Contacting platform support to request a refund
- 5Refusing to pay more and demanding a cancellation
- 6Opening a dispute or product not as described case
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“First red flag was after I purchased the helmet for around 100 USD... the conversion price comes up for Indian rupees.”source ↗
“Then, this morning I am messaged saying how I should pay them an extra 45 for shipping and costs, because they will now be making this item “at a loss””source ↗
“So, I recently ordered a piece of jewelry, and just a few days later, the seller sent a message saying that due to gold costs, they would like more money.”source ↗
“Yeah it seemed fishy to me so I reported the conversation and requested a refund. But they keep responding to me saying “oh it’s not a scam give me a chance” blah blah blah.”source ↗
Where this came up
People with this problem also raised
- 2Why are marketplace seller fees so high?
- 2How to ask for money instead of gifts without looking rude
- 3Why do restaurants charge extra for basic sides and additions?
- 4Why am I paying a monthly fee to sell software for commission?
- 5Why do sellers cancel orders and ask you to buy off-platform?
- 4Why is QuickBooks still taking credit card fees from my bank account?